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Hosteria Durán

3.5 star property

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Photo gallery for Hosteria Durán

Sundeck
Junior Suite | Garden
Executive Suite | In-room safe, free WiFi, wheelchair access
Hot tub, steam room, hot springs, mud baths
TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Breakfast included
  • Room service
$120
Sep 6 - Sep 7

Explore the area

View in a map
Av. Ricardo Durán s/n, Sector Baños, Banos, Azuay
  • Mall del Rio
    ‪7 min drive‬
  • Calderon Park
    ‪10 min drive‬
  • New Cathedral of Cuenca
    ‪11 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪14 min drive‬

Room options

View all photos for Triple Room

In-room safe, free WiFi, wheelchair access

Triple Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds OR 3 Twin Beds

View all photos for Family Room

In-room safe, free WiFi, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Single Room

In-room safe, free WiFi, wheelchair access

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Large Twin Bed

In-room safe, free WiFi, wheelchair access

Standard Room, 1 Large Twin Bed

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Junior Suite

In-room safe, free WiFi, wheelchair access

Junior Suite

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Suite Junior

In-room safe, free WiFi, wheelchair access

Double Suite Junior

  • 344 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

In-room safe, free WiFi, wheelchair access

Triple Room Standard

  • 290 sq ft
  • Sleeps 3

View all photos for Double Room Standard

In-room safe, free WiFi, wheelchair access

Double Room Standard

  • 150 sq ft
  • Sleeps 1

View all photos for Double Room Standard

In-room safe, free WiFi, wheelchair access

Double Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Double Room Master

In-room safe, free WiFi, wheelchair access

Double Room Master

  • 430 sq ft
  • Sleeps 2

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About this property

Hosteria Durán

3.5-star Banos hotel with 1 restaurants, connected to a shopping center
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hosteria Durán offers 36 accommodations with safes and hair dryers. Televisions come with cable channels. This Banos hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novaqua Spa. Services include massages. The spa is equipped with a mud bath, a hot tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hosteria Durán features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 3 meeting rooms. This family-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Hosteria Durán has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Massage
  • Mud bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Guests under 16 years old are not allowed in the spa

Property is also known as

Hosteria Durán Hotel Cuenca
Hosteria Durán Hotel
Hosteria Durán Cuenca
Hosteria Durán
Hosteria Duran Cuenca
Hosteria Durán Hotel
Hosteria Durán Banos
Hosteria Durán Hotel Banos

Hosteria Durán Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 64 out of 83 reviews
Rating 8 - Good. 12 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 4 out of 83 reviews
Rating 2 - Terrible. 1 out of 83 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice place
Stayed 2 nights in May 2025

10/10 Excellent

taek

Stayed 1 night in Sep 2024

10/10 Excellent

Katarzyna

Traveled with group
Stayed 3 nights in Mar 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff food and proprtty
Stayed 3 nights in Mar 2024

10/10 Excellent

taek

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice people and service
Stayed 1 night in Mar 2024

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the spa package. The rooms are close to eating and the pool.
Stayed 2 nights in Sep 2023

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, noisy on Sat.night
Stayed 2 nights in Sep 2023

4/10 Poor

Willie

Traveled with family
The beds were very uncomfortable. The front desk staff were a bit arrogant.
Stayed 4 nights in Jun 2023

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a weekend. Check in and check are very slow.
Stayed 2 nights in Feb 2022

10/10 Excellent

Joseth

Stayed 3 nights in May 2019

6/10 Okay

diana

Liked: Cleanliness, property conditions & facilities
I did not like : the breakfast and the lunch from the restaurant , I did like : the room , mine was 218, big and quiet, I stayed one night on a Thursday.
Stayed 1 night in Dec 2021

6/10 Okay

Diego

Stayed 2 nights in Dec 2021

10/10 Excellent

Estefania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the attention was excellent
Stayed 1 night in Nov 2021

10/10 Excellent

giovanny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, however the pool is shared with non guest clientele which makes harder for the guest to use the pool.
Stayed 4 nights in Oct 2021

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2021

8/10 Good

Theodore

Stayed 4 nights in Oct 2021

10/10 Excellent

Fatima

Stayed 2 nights in Aug 2021

10/10 Excellent

Astrid

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
All the employees were so friendly and helpful. Our room was very clean. All the time everyone has to wear mask and everything looked good
Stayed 1 night in Aug 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This is one of my go to places for rest/relaxation without venturing out. Food is great, service is always wonderful and staff is attentive to everything. Management had to drive me to Novaqua Spa, I mentioned I had the “top” man helping me, he replied “no the top person are our guests”. That’s how I always feel since staying with them in 2015 onwards.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jeff

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and the service was great...the thermal swimming pool and the clay therapy is really nice
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place but very disappointed to find out that people from outside can pay fee dollars and use the pool! They have a public pool already next to the Hosteria. I was looking for a relaxing time in the termal water with my family but there were kids diving, people swimming and raising , and nobody there to stop them. I guess there are no rules for the pool! Next time I can stay somewhere much cheaper and pay $8 for the entrance !
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, the hotel is clean and updated. But my favorite part was the food at the onsite restaurant
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place I love it!!!:) I see you soon thanks for everything
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019