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Family Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Family Quadruple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Amenities

Property Features

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cuenca hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Cisne is a smoke-free property.

  • Safe-deposit box at front desk
  • Distance from property (ft) 66
  • Daily
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 20
  • Free continental breakfast
  • Offsite parking reservations required
  • Concierge services
  • Snack bar/deli
  • Shared microwave
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 28
  • Accessible airport shuttle
  • Free WiFi
  • Airport transportation (surcharge)
  • Smoke-free property
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Hotel Cisne offers 28 accommodations with complimentary toiletries and blackout drapes/curtains. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • TV size: 32
  • Bathtub or shower
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Wardrobe or closet
  • Change of towels (on request)
  • Number of days between bed sheet changes: 2
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Smooth flooring in room
  • Area rug/s in room

Parking

Offsite parking reservations required

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Hotel Policies

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a security system and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a security system and outdoor lighting in each accommodation.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Security system

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Guest accommodation is sealed after cleaning

No rollaway/extra beds available

No cribs (infant beds) available

Electrostatic spray is used for disinfection

No elevators

Property confirms they are implementing enhanced cleaning measures

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property is not currently implementing any guest safety measures

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free
  • Service animals welcome

We should mention

Children may not be eligible for complimentary breakfast.

Hotel Names

  • Hotel Cisne Hotel
  • Hotel Cisne Cuenca
  • Hotel Cisne Hotel Cuenca

Hotel Reviews

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