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Hotel El Conquistador

4.0 star property

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Photo gallery for Hotel El Conquistador

Reception
Premium bedding, down comforters, pillowtop beds, in-room safe
International cuisine
Triple Room | View from room
Combined shower/tub, deep soaking tub, rainfall showerhead

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Colombia 6-65 Y Borrero, Cuenca, Azuay, 010150
  • Calderon Park
    ‪3 min walk‬
  • Plaza Rotary Market
    ‪3 min walk‬
  • Civic Plaza
    ‪4 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Accessible, Ensuite

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Room, Accessible, Ensuite

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Triple Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Double or Twin Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel El Conquistador

4-star hotel in Downtown Cuenca
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Hotel El Conquistador offers 42 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 118 square feet (11 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hotel El Conquistador is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.
Three Ships - This restaurant specializes in international cuisine.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Three Ships

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 118 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

El Conquistador Cuenca
Hotel El Conquistador Cuenca
Hotel Conquistador
Hotel El Conquistador Hotel
Hotel El Conquistador Cuenca
Hotel El Conquistador Hotel Cuenca

Hotel El Conquistador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 112 reviews
Rating 8 - Good. 32 out of 112 reviews
Rating 6 - Okay. 15 out of 112 reviews
Rating 4 - Poor. 8 out of 112 reviews
Rating 2 - Terrible. 12 out of 112 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the historic district
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best
Stayed 5 nights in Mar 2024

10/10 Excellent

Margot

Stayed 1 night in Mar 2024

8/10 Good

Linda

Stayed 1 night in Sep 2023

6/10 Okay

Sachin Kumar

Stayed 2 nights in Aug 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-priced hotel
My first time staying here. Wonderful helpful staff. The location is great, in the heart of El Centro with the Tranvia at your doorstep. The breakfast was excellent with many choices both hot and cold, lots of fresh fruit. There is parking available 1/2 block away, at $14.00 per day. Strongly recommend.
Stayed 2 nights in Jun 2023

10/10 Excellent

MARY ANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isaac assisted us with a late check-in and was so kind and helpful. The breakfast was super!
Stayed 1 night in Apr 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Lissette

Traveled with partner
Disliked: Staff & service
They didn’t find my reservation , and gave me a double standard room , after that they took one of the beds from the room and make us sleep ( 2 tall persons) on a small bed

10/10 Excellent

FABIAN, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Highly recommended!!
Stayed 3 nights in Feb 2022

4/10 Poor

PCV, Miami

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I paid over a $100 per night during the city festivities. Completely overpriced. The hotel is older, the hallway carpets should be replaced. The rooms were clean and the mattress was good, but I was a bit sad with the overall experience. The hotel needs an urgent renovation.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with good service, nice breakfast and helpful employees. Safe neighborhood.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Instalaciones viejas, mala relación precio/servicio.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

6/10 Okay

New, Elizabeth, NJ

Liked: Cleanliness, staff & service
Hotel needs remodeling. Very helpful and nice staff...
Stayed 2 nights in Aug 2018

2/10 Terrible

Galo, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not confortable
They have terrible employees, bad customer services and the place is disgusting
Stayed 1 night in Feb 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, goodnexperience overall
The hotel was what i expected for the price. Super nice overall, the beds can be a little comfier but they were still good. The lobby, bar are was super nice. The best was the hotel's employees, they were all super nice and customer service was second to none. Recommended!!
Stayed 2 nights in May 2018

6/10 Okay

Tyler

Liked: Staff & service
Ok but not great
The Hotel itself is in a good location near the city center. There was some road construction in front of the hotel, but not their fault. The biggest drawback was the amount of noise coming from outside. They need better (soundproof) windows. All in all, OK for the price, but it could be better.

8/10 Good

edison

Liked: Cleanliness, property conditions & facilities, room comfort
Tv too small
Tv very bad problem too smaii cheap brands and few channels
Stayed 1 night in Jan 2018

6/10 Okay

Luis

Liked: Staff & service
Disliked: Property conditions & facilities
Well located but pretty run down
I stayed at this hotel many years ago, probably some 16 or 18 years ago, back then the property was in a much better shape than what I found this time round. Much money needs to be invested to bring it back to shape; though it is pretty inexpensive, you can opt for more well kept inexpensive places in Cuenca for the same cost.
Stayed 1 night in Dec 2017

2/10 Terrible

Sunny, Wiesbaden, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room not avail
After booking confermation was received, the room was not availible. We had to seek other accommodation at mid night.
Stayed 3 nights in Aug 2017

10/10 Excellent

Jesus J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Downtown Cuenca
The hotel was excellent, great location in the heart of downtown Cuenca. I came to the hotel for the great reviews and I wasn't disappointed. The room was spacious with plenty of electrical outlets specially next to the bed on the desklamp to charge and use your phone while laying in bed (big thumbs up for that) The bed was comfortable. My ONLY complaint is the water pressure from the shower it was pretty weak but they did have hot water. I took showers at all hours of the day and hot water was available every time. Airport shuttle was great to have but my morning flight was to early (530am) for the shuttle so they called me a taxi. The taxi ride to the airport is less than $2 very cheap! As for tours I couldn't really say cause I had friends show me around but the hotel can provide you info on where there is a good tour agency to go to. There is a Double decker city tour bus you can take for $8 and it'll take you around Cuenca. They stop at the main plaza which is 2 to 3 blocks from the Hotel. If I come I'll definitely stay here!
Stayed 2 nights in Jun 2017

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel el Conquistador Cuenca Ecuador
very good and nice

4/10 Poor

Fabuan, cuenca

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too expensive for what it is
I took this hotel because of the information in Internet but when got there nothing looks like the pictures. Very old dark. Not good

8/10 Good

Nathan, Clinton Ia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed a week staff was great. Wifi was good but had to get different passwords for each floor and lobby. Breakfast was always good. Very clean and new looking. The city is building tram tracks in front of hotel but didn't bother me. Great band for the buck...