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Oro Verde Cuenca

4.5 star property

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Photo gallery for Oro Verde Cuenca

Reception
Breakfast, lunch, dinner served; local cuisine
Exterior
Breakfast, lunch, dinner served; local cuisine
Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet friendly
  • Parking included
  • Pool

Explore the area

Map
Av Ordóñez Lasso S/N, Cuenca, Azuay
  • Calderon Park
    ‪7 min drive‬
  • New Cathedral of Cuenca
    ‪7 min drive‬
  • Mall del Rio
    ‪9 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪22 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Twin Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Premium bedding, down comforters, in-room safe, desk

Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Oro Verde Cuenca

Hotel in San Sebastián
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Oro Verde Cuenca offers 69 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
In addition to an outdoor pool, Oro Verde Cuenca provides a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site, along with a car charging station.

Oro Verde Cuenca is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Altitud - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite piano bar. Open daily.
Gourmet Deli - This delicatessen serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altitud
  • Gourmet Deli
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 36.60 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Oro Verde Cuenca
Oro Verde Cuenca
Hotel Oro Verde
Cuenca Oro Verde Hotel
Oro Verde Cuenca Hotel
Hotel Oro Verde Cuenca
Oro Verde Cuenca Cuenca
Oro Verde Cuenca Hotel Cuenca

Oro Verde Cuenca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 367 out of 480 reviews
Rating 8 - Good. 77 out of 480 reviews
Rating 6 - Okay. 24 out of 480 reviews
Rating 4 - Poor. 7 out of 480 reviews
Rating 2 - Terrible. 5 out of 480 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William, Montgomery Village

Stayed 1 night in Dec 2024

8/10 Good

Jim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Area could use a few good restaurants
Stayed 2 nights in Dec 2024

10/10 Excellent

William, Montgomery Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the service was amazing. I loved my room. The hotel was clean and I liked it. The restaurant cooked great food, including room service. I loved the breakfast buffet!! The pool was nice and the water was warm even when it was cool outside.
Stayed 4 nights in Oct 2024

10/10 Excellent

William, Montgomery Village

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. They are very pet friendly and treated my dog so well. They even provided a doggie bed for the night, treats, and a fire hydrant shaped poop bag dispenser. That is above and beyond service. I love this place which is why I always stay here when Im in Cuenca.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well the pillows are hard but they change my pillows and the ac sometimes too cold or too hot but they fixed The staff very helpful and the breakfast is a great buffet almost like a brunch.i love that they have their own taxis so i feel safe
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Fausto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service is an excellent opción in Cuenca
Stayed 3 nights in Nov 2024

10/10 Excellent

Darwin

Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was excellent, but Maria Jose go the xtra mile.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruddys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Dr William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have not received the VIP benefits nor any upgrade options. There was no one behind the front desk. I had to wait for over 15 minutes before a house keeping staff member notice me waiting and went to find someone to help me get checked in. I could not get a physical key to the room due to some technical issues with the room key system.
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

EMILIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service! Great Breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Alba, Castle Rock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, everyone in the hotel is so polite, the breakfast wonderful and Edison, the server always had a smile on his face!! Thank you housekeepers for your hard work!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness
Attentive Ataff a d great accomodations
Stayed 2 nights in Sep 2024

10/10 Excellent

carlos, guayaquil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful very modern
Stayed 5 nights in Jul 2024

10/10 Excellent

Teodoro, Des Plaines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.!
Stayed 1 night in Jul 2024

10/10 Excellent

Edy, New Milford

Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and respectful people. Beautiful hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and clean
Welcoming and clean. Service was great. The breakfast buffet was superb. The only things that I would change: 1) They need a hot tub / jacuzzi for the pool / spa area. 2) They need to offer the option for soft bed pillows.
Stayed 1 night in May 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing !!! We really enjoyed Cuenca it’s one of the most beautiful places we have ever been , Thanks Danny
Stayed 1 night in Mar 2024

10/10 Excellent

William, Montgomery Village

Stayed 1 night in May 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and service, very comfortable and the breakfast buffet is delicious
Stayed 2 nights in May 2024