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Hotel Presidente by NASS

3.5 star property

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December 2024
January 2025

Photo gallery for Hotel Presidente by NASS

Superior Room, 1 King Bed, City View | Premium bedding, down comforters, desk, laptop workspace
Sports bar
Property entrance
View from property
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay
  • Plaza Rotary Market
    3 min walk
  • Calderon Park
    3 min walk
  • Civic Plaza
    4 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Room options

View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View

Premium bedding, down comforters, desk, laptop workspace

Standard Double Room, 1 Bedroom, Private Bathroom, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

Premium bedding, down comforters, desk, laptop workspace

Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View

  • 301 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed OR 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, City View

Standard Room, 1 Double Bed, City View | Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 Double Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, down comforters, desk, laptop workspace

Superior Room, 1 King Bed, City View

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room -5 Guests- Standard

  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s) OR 5 Twin Bed(s)

View all photos for Triple Room Standard With Street View

Premium bedding, down comforters, desk, laptop workspace

Triple Room Standard With Street View

  • Sleeps 3
  • 1 Queen Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

View all photos for Single Room Executive With Street View

Premium bedding, down comforters, desk, laptop workspace

Single Room Executive With Street View

  • Sleeps 1
  • 1 Queen Bed(s)

Quadruple Room Standard With Street View

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s) OR 4 Twin Bed(s)

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About this property

Hotel Presidente by NASS

3.5-star hotel in Downtown Cuenca
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free English breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Presidente by NASS offers 70 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle during limited hours and an area shuttle.

Hotel Presidente by NASS is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Los Faroles - This restaurant serves breakfast and dinner. A children's menu is available.
Manhattan Bar - Onsite sports bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 12.20 per day)
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Los Faroles
  • Manhattan Bar

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 12.20 per day (328 ft away)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca

Hotel Presidente by NASS Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 87 reviews" "
Rating 8 - Good. 29 out of 87 reviews" "
Rating 6 - Okay. 20 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc. Only issue was inconsistent hotwater in shower and basin
Stayed 3 nights in Feb 2023

6/10 Okay

Jhony

Traveled with family
Liked: Staff & service
Los Baños
Stayed 1 night in Jun 2022

8/10 Good

laurence, Cuenca equador

Traveled with group, Traveled with partner
Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
They need at cafeteria or vends machines for the clients
Stayed 2 nights in Jan 2019

4/10 Poor

Pettirojo, California

Disliked: Property conditions & facilities
Lost reservation. I proved thru email that I saved that I had a confirmed reservation. I called and emailed the night before for a confirmation! They smerked when they realised that they got caught. I suspect holiday weekend and they hoped they could drop a few reservations and get new ones at a higher price (practically their words). 2 of 2 elevators broken. No hot water. Four requests over 24 + hours for toilet paper. Mostly, nice sympathetic front desk. Simple and somewhat clean and well located.
Stayed 3 nights in Nov 2018

4/10 Poor

Julio, Quito, Ecuador

Disliked: Staff & service, property conditions & facilities, room comfort
The elevator was damaged. The staff did not help with the baggage. The AirPort transfer service did not exist
Stayed 2 nights in Oct 2018

6/10 Okay

Francesco

Liked: Room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in the heart of Cuenca's historic district. Close to shopping, resturants and local attractions. The staff is very curteous and helpful and the front desk clerk spoke very good english. The room was large, clean and had a very comfortable bed. Breakfast was a hot and cold buffet with many choices and hot fresh brewed coffee. Parking was additional but convient and car was available 24 hous a day. Lastly this is the best hotel deal we have found in Cuenca
Stayed 3 nights in May 2018

2/10 Terrible

Al, Cuenca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in desperate need of makeover, room rugs were discustingly dirty, walls were dirty, bed comforter old and dirty looking, towels were old and fraying, terrible experience
Stayed 1 night in May 2018

10/10 Excellent

Brittany, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in the center of Cuenca
Hotel Presidente is a wonderful option for the price. The bed was comfortable, the showers hot, the wifi fast, and the rooms clean. The front desk was super helpful and friendly, and the complimentary breakfast was simple and delicious (eggs, pastries, yogurt, fresh fruit, toast, fresh juice, coffee/tea) with nice views. You're just a few blocks away from the central plaza and all that Cuenca has to offer.
Stayed 1 night in Nov 2017

8/10 Good

Marcia, Cameron Park, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's good
It was a good hotel if you want to be in the historic part of the city, I will recommend to a friend this hotel.
Stayed 2 nights in Nov 2017

4/10 Poor

Julio, Barrie, Ontario

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Close to downtown
Found the staff very friendly and helpful. Need major renovations to bring it up to North American standards. Strategically, close to downtown...The Trolley it's (will be soon) right at the front door and within walking distance to many place to see and eat.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the historic center
Great place and good location. Near to many restaurants.
Stayed 2 nights in Oct 2017

4/10 Poor

Henry, Guayaquil

Disliked: Staff & service
It´s not a good option
It is an old hotel, the services are poor. Parking is very expensive, breakfasr bad. Wifi does not work fine.
Stayed 1 night in Jul 2017

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, Great Location!
Great location, modern hotel, free breakfast and wifi, spacious room!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely location. Nice employees. NO hot water!
No hot water. Quite sad about that. Nice location. Clean. Friendly employees.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Clean room, friendly staff. A little old but in good conditions and wifi isn't very good on certain rooms.

10/10 Excellent

Richard, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
The location is wonderful and one of the best, most attentive staffs I've encountered anywhere in the world.

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good hotel
Good to stay for 1 or 2 days. Breakfast could be better. Close to everything

8/10 Good

Jim, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to Quito
Nice old hotel, great locatiom close to Parque Calderon

8/10 Good

Frank, L.A.

Liked: Cleanliness, staff & service, room comfort
Convenient to towncenter
Construction made it difficult to find and access. Should be better soon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Dalila, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Was so nice to stay in Cuenca I love the view from the hotel

8/10 Good

Cheryl, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
This was our second stay in the course of one week. We stayed again because the hotel is within walking distance of the main square, museums, sightseeing bus and assorted restaurants. It offers a nice, included breakfast. The tram is currently under construction in front, but once completed the area will be even better.