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Hotel Terra Sur Cuenca

3.0 star property

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Rooftop terrace
Deluxe Apartment, Mountain View | Private kitchen | Microwave, electric kettle
Reception
Rooftop terrace
Luxury Quadruple Room, Multiple Beds, Private Bathroom | Minibar, in-room safe, individually decorated, individually furnished

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Remigio Romero 2- 61 y Remigio Tamariz, Cuenca, 010103
  • University of Cuenca's Orchid Garden
    ‪7 min walk‬
  • San Sebastian Plaza
    ‪11 min walk‬
  • San Francisco Plaza Market
    ‪13 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor

Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed, Private Bathroom, Ground Floor

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, Mountain View

Deluxe Apartment, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Apartment, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Mountain View

Luxury Apartment, 2 Bedrooms, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Luxury Apartment, 2 Bedrooms, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor

Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor | Minibar, in-room safe, individually decorated, individually furnished

Luxury Room, 1 Queen Bed, Private Bathroom, Ground Floor

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View

Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View | Minibar, in-room safe, individually decorated, individually furnished

Panoramic Apartment, 1 Queen Bed, Terrace, Mountain View

  • 600 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms, 2 Bathrooms

32-inch plasma TV with cable channels

Family Apartment, 2 Bedrooms, 2 Bathrooms

  • 1100 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Quadruple Room, Multiple Beds, Private Bathroom

Luxury Quadruple Room, Multiple Beds, Private Bathroom | Minibar, in-room safe, individually decorated, individually furnished

Luxury Quadruple Room, Multiple Beds, Private Bathroom

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Grand Apartment, 2 Bedrooms

Grand Apartment, 2 Bedrooms | Minibar, in-room safe, individually decorated, individually furnished

Grand Apartment, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Design Apartment, 1 Queen Bed, Terrace, Mountain View

32-inch plasma TV with cable channels

Design Apartment, 1 Queen Bed, Terrace, Mountain View

  • 600 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Apartment, 1 Queen Bed, Terrace, Mountain View

32-inch plasma TV with cable channels

Elite Apartment, 1 Queen Bed, Terrace, Mountain View

  • 600 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Room, 1 Queen Bed, Private Bathroom, Mountain View

Shower, rainfall showerhead, free toiletries, hair dryer

Panoramic Room, 1 Queen Bed, Private Bathroom, Mountain View

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Terra Sur Cuenca

3-star hotel in Downtown Cuenca
This hotel features a rooftop terrace, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Hotel Terra Sur Cuenca offers 11 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. 32-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Hotel Terra Sur Cuenca features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Terra Sur Cuenca has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per night)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Desk
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: USD 5 per night (16 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Property Registration Number 0104421326001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Terra Sur Cuenca Apartment
Terra Sur Apartment
Terra Sur Cuenca
Hotel Terra Sur Cuenca Hotel
Hotel Terra Sur Cuenca Cuenca
Hotel Terra Sur Cuenca Hotel Cuenca

Hotel Terra Sur Cuenca Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not good enough for the price
The location is good. The receptionist was also very kind. We had to pay for the additional guest around 18 dollars. (I had booked one double room but for 1 person). The room offers plates and cups but they were dirty. In addition, the shower did not work correctly (it changed from cold to warm every 2 minutes). For the price we ended up paying for this hotel (almost 50 dollars), I am sure we could' ve found a better hotel in Cuenca.

8/10 Good

ARTURO GUILLERMO

Liked: Cleanliness, property conditions & facilities, room comfort
No es un hotel, son apartamentos.
La recepción no es permanente, es conveniente llamar por teléfono antes de arribar.