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Kuna Hotel

3.5 star property

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Photo gallery for Kuna Hotel

Interior
Premium bedding, minibar, in-room safe, desk
Interior
Courtyard
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Pet friendly
  • Parking included
  • Room service
  • Breakfast included

Explore the area

Map
Av. de las Américas 10-93 y Luis Corder, Cuenca, Azuay
  • New Cathedral of Cuenca
    ‪19 min walk‬
  • Calderon Park
    ‪19 min walk‬
  • Río Tomebamba & Calle Larga
    ‪4 min drive‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪3 min drive‬

Room options

View all photos for Superior Double Room, Jetted Tub

Superior Double Room, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Jetted Tub

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • 376 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 376 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Habitacion doble matrimonial

Premium bedding, minibar, in-room safe, desk

Habitacion doble matrimonial

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Kuna Hotel

3.5-star Cuenca hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Kuna Hotel offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include showers and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, the property provides a roundtrip airport shuttle and an area shuttle. Onsite self parking is complimentary.

Kuna Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Kasa - This café specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kasa

Things to do

  • Bicycle rentals

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 4 per vehicle (roundtrip)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Alcohol is not permitted at this property

Property is also known as

Kuna Hotel Cuenca
Kuna Hotel
Kuna Cuenca
Kuna Hotel Hotel
Kuna Hotel Cuenca
Kuna Hotel Hotel Cuenca

Kuna Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hubert, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Vanessa

Traveled with family and small children
I didn’t like the room, it is not like photos but the service was good and the breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Mariuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are service excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Hubert, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.
Stayed 3 nights in Jul 2024

4/10 Poor

Santiago Rafael Mantilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities

8/10 Good

Masoud

Stayed 1 night in Dec 2021

10/10 Excellent

TRuly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, friendly staff and clean

Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend
Stayed 1 night in Oct 2020

10/10 Excellent

Emil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean place not far from the old town.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! They have really made us welcome. The food is delicious.
Stayed 1 night in Oct 2019

10/10 Excellent

Della

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.
Stayed 9 nights in Jan 2019

8/10 Good

Fran, Venezuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cost benefit relationship, good food and near the industrial area.
Stayed 1 night in Jan 2019

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.
Stayed 1 night in Nov 2018

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Good hotel, clean, poor breakfast

Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez
Stayed 1 night in Dec 2017

10/10 Excellent

Cate, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, clean rooms, lovely breakfast buffet

We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.
Stayed 8 nights in Nov 2017

10/10 Excellent

NHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Cuenca, Ecuador

Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.
Stayed 3 nights in Jul 2017

8/10 Good

Al, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, comfortable stay

Overall, I was very pleased with my stay at this hotel! The staff were friendly and helpful and the room was comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbelievable Value.

My friend and I stayed in the hotel for 4 nights and we both hated to leave. This was one of the finest hotels I have ever stayed at and the price is unbelievable. We speak almost no Spanish but the staff spoke enough English that we got by easily. The staff is wonderful and the rooms are great. The food is also excellent. One day I went out alone and the girl on the desk asked me where my friend was. I said he was not feeling well and was staying in bed. She called the room to see if he needed anything or wanted tea or soup or for her to call a doctor. It was only a touch of altitude sickness, but she really cared. The entire staff was like that. I really don't think they are charging enough for the room or the food. I intend to go back to Cuenca and when I do, I will stay there again.

10/10 Excellent

Kathleen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great Hotel!

We had a split level room. The living room and the kitchen area were seperate from the bedroom. Just like a little apt! Open and uncrowded space which was perfect for practicing our Cumbia steps! Shower was hot, beds were comfy and warm, breakfast was delicious and the service was very friendly! Every encounter was service with a smile. From the front counter to the food servers, to the maids! They treated us like family! We stayed there for a week. We would definitely recommend this Hotel! Richard and Kathleen

10/10 Excellent

christian, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond amazing

The kuna hotel is a gem that caters to your every need. Every staff member is professional but with a caring manner that they make you feel right at home. Have you ever seen those movies with wonderful hotels? Well the Kuna hotel is beyond those movie hotels. When In Cuenca you have to stay at the Kuna , it will make everything much better.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in Cuenca

Stayed at the Kuna Hotel for two nights, very convenient if traveling by car as it is close to the city center with on-site parking. Stayed in a room in the back and it was very quiet. Excellent breakfast made to order with extremely courteous, friendly and professional service. Everyone at the hotel was service oriented and helpful.

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service
Buena atención y buena localización
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio cómodo

Muy bueno el hotel, muy buena atención, recomendado, en la próxima visita a cuenca volvería quedé complacido...recomendado
Stayed 2 nights in Dec 2023

10/10 Excellent

Adri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza y el servicio excelente
Stayed 1 night in Oct 2022