*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.
Wireless Internet access is complimentary. Event facilities measuring 4349 square feet (404 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.
NH Ciudad de Cuenca is a smoke-free property.
- Express check-in
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Number of bars/lounges - 1
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Conference space
- Business center
- Meeting rooms
- Tours/ticket assistance
- Electric car charging station
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Smoke-free property
- Number of coffee shops/cafes - 1
- No single-use plastic straws
- Biodegradable/compostable straws
- Wheelchair accessible
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Conference space size (meters) - 404
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 4349
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Total number of rooms - 74
- Wedding services
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Free cribs/infant beds
Room Amenities
NH Ciudad de Cuenca offers 74 accommodations with minibars and safes. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Satellite TV service
- Free WiFi
- Pillow menu
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays.
Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille or raised signage
- Wheelchair accessible path of travel
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 13 to 32 per person
- Self parking fee: EUR 15 per night
- Pet fee: EUR 25 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
UnionPay
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Property is not currently implementing any guest safety measures
Water dispenser use by guests actively encouraged
Security system
Debit cards not accepted
Staffed front desk
No rollaway/extra beds available
Smoke detector
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 25 per accommodation, per night
- Dogs only
- 2 total (up to 55 lbs per pet)
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Nh Ciudad Cuenca
- Nh Ciudad Cuenca Hotel
- Nh Hotels Cuenca
- NH Ciudad de Cuenca Hotel
- NH Ciudad de Cuenca Cuenca
- NH Ciudad de Cuenca Hotel Cuenca
Hotel Reviews
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