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NH Ciudad de Cuenca

4.0 star property

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Reception
Lobby
Exterior
Standard Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Ronda de San Jose, 1, Cuenca, Cuenca, 16004
  • Los Tiradores
    ‪18 min walk‬
  • Museum of Palaeontology of Castilla-La Mancha
    ‪5 min drive‬
  • Museo de la Semana Santa
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

Hotel Exe Cuenca

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.2 out of 5, Very Good, (446)
The price is $52
per night
$58 total
includes taxes & fees
Mar 10 - Mar 11
Hotel Exe Cuenca

About this property

NH Ciudad de Cuenca

4-star Cuenca hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
NH Ciudad de Cuenca offers 74 accommodations with minibars and safes. A pillow menu is available. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 4349 square feet (404 square meters) include conference space. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

NH Ciudad de Cuenca is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Restaurant - This restaurant specializes in international cuisine and serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,349 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Nh Ciudad Cuenca
Nh Ciudad Cuenca Hotel
Nh Hotels Cuenca
NH Ciudad de Cuenca Hotel
NH Ciudad de Cuenca Cuenca
NH Ciudad de Cuenca Hotel Cuenca

NH Ciudad de Cuenca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 171 out of 354 reviews
Rating 8 - Good. 153 out of 354 reviews
Rating 6 - Okay. 22 out of 354 reviews
Rating 4 - Poor. 3 out of 354 reviews
Rating 2 - Terrible. 5 out of 354 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Floors were not vacuumed, dog hair and dust was everywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

lesie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good location. The reception staff were helpful. Really enjoyed my breakfast. Solo traveler
Stayed 2 nights in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly, helpful staff however the only way to get information regarding menus or breakfast times/prices was by logging in with a QR code. There are still occasions when some printed information would be useful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk, Lafayette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and very comfortable. The breakfast was fabulous. Nice hotel - would definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Ronald, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel
Stayed 1 night in May 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay while visiting Cuenca
Great staff at the front desk, super clean and comfortable room, a 5-minute walk from the bus station, an easy bus ride from the train station, restaurants and grocery stores close by, and a 25-minute walk to the magnificent sights of the old town.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Mark, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH always has a great product. This particular hotel was about a 15 minute walk to winery row, and 25 minutes to old town Cuenca. Clean updated rooms, as always!
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at affordable prices. The personnel is very courteous and attentive, the room was impeccable, and they even have a microwave over of guests need to use it. We parked across the street and there was no problem. Comfortable beds.
Stayed 1 night in Dec 2023

10/10 Excellent

ELIZABETH

Stayed 3 nights in Nov 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bueno
Volveremos!!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandre, Washington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean spacious room.
Stayed 1 night in Aug 2023

10/10 Excellent

Donald, Addison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so awesome!
Stayed 1 night in Apr 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2022

8/10 Good

Louise

Stayed 1 night in Aug 2022

10/10 Excellent

Claudia B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Alexandre, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel walking distance to restaurants. The staff is super friendly. A special thank you to Rachel for giving us precious insights on what to visit and where to eat. We will be back.
Stayed 1 night in May 2022

2/10 Terrible

MARGARET

Stayed 2 nights in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Tired but well looked after
Excellent stay lovely room and a lovely meal in the bar area. Reception check in and checkout very efficient and helpful. Great value
Stayed 1 night in Nov 2021

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Seema, Eagan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient location, easy street parking. Uncomfortable beds, air conditioning in the room is awful, staff doesn’t inform you about microwave in common area, hot water in the bathroom was not functional except in the morning. Expected better from NH.
Stayed 1 night in Sep 2021