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Hotel Santiago de Compostella Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santiago de Compostella Suites

View from room
Property entrance
Check-in/check-out kiosk
Coffee service
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included

Explore the area

Map
Avenida de las Américas 29-147, y Gran Colombia, Cuenca
  • Mall del Rio
    5 min drive
  • University of Cuenca's Orchid Garden
    6 min drive
  • Museum of Modern Art
    6 min drive
  • Cuenca (CUE-Mariscal Lamar)
    27 min drive

Room options

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

  • 1033 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Double Room

View from room

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Triple Room

Traditional Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Queen Room

Queen Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Queen Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Lobby sitting area

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includes taxes & fees
Dec 7 - Dec 8
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About this property

Hotel Santiago de Compostella Suites

3.5-star Cuenca hotel with restaurant
Along with a full-service spa, this hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hotel Santiago de Compostella Suites offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Hotel Santiago de Compostella Suites features a full-service spa and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Beaux Arts hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Santiago de Compostella Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.
Rua Restaurant - Onsite delicatessen.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024

8/10 Good

Andres

Stayed 1 night in Jul 2024

6/10 Okay

Zdzislaw

Traveled with partner
Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

8/10 Good

Ruben

Stayed 2 nights in Aug 2022

8/10 Good

ivonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Jazmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

Javier

The staff was really nice since the first day we arrived, great place to stay
Stayed 2 nights in Nov 2018

8/10 Good

TripCuenca, California

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice the room was big and clean. I went with my friend she was coming from California she loves cuenca it was her first time . The only thing that was not too good. When we took breakfast it was a couple kind of breads and we asked what kind is each bread and the person who was helping he took with his hands each bread. No gloves and he was cleaning the tables just few minutes before. That surprise my friend and me too. After that everything was good nice and new hotel
Stayed 1 night in Nov 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel!
Great staff overall. $2 taxi ride to downtown. A home away from home!
Stayed 2 nights in Oct 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Fabian, Quito - Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good neiborhood
Nice to rest, good location out of downtown but very near

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities, room comfort
Fue bueno pero por momentos me cambiaban los precios, una recepcionista me vendia mas economica y otra mas costoso
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan Carlos

Stayed 1 night in Oct 2023

4/10 Poor

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2022

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Dome

Stayed 1 night in Feb 2022