*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Spa Santa Ana features a full-service spa and a steam room. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
Business-related amenities at this 3-star property consist of a business center and 80 meeting rooms. This Cuenca hotel also offers spa services, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.
Hotel Spa Santa Ana is a smoke-free property.
- Daily
- Elevator
- Elevator door width (inches) - 61
- Elevator door width (centimeters) - 155
- Hallway handrail height (inches) - 59
- Full-service spa
- Hallway handrail height (centimeters) - 150
- 24-hour front desk
- Free breakfast
- Business center
- Billiards or pool table
- Tours/ticket assistance
- Free self parking
- Steam room
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 80
- Luggage storage
- Proposal/romance packages available
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Laundry facilities
- Total number of rooms - 30
- No accessible shuttle
- Arcade/game room
- Number of accessible parking spaces 15
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Arcade/game room
Room Amenities
Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
- Television
- Wheelchair accessible
- Daily housekeeping
- Private bathroom
- Iron/ironing board
- Soundproofed rooms
- Wireless internet access
- In-room massage available
- Shower only
- Satellite TV service
- Free WiFi
- TV size: 32
- Rainfall showerhead
- LED TV
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 4
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Closed captioned TV
- Lever door handles
- Wheelchair-width doorways
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
- Doorway wheelchair width (inches) - 62
- Doorway wheelchair width (centimeters) - 157
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Hotel Spa Santa Ana has a restaurant on site.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, sala Murillo. The spa is equipped with a sauna and a spa tub. The spa is open daily.
- Spa tub in spa
- Sauna in spa
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include a steam room.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 15 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 20.0 per day
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 15
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
Property is cleaned with disinfectant
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for USD 20.0 per day.
- Cribs (infant beds) are available for USD 20.0 per day.
Pet Policy
- Pets allowed for an extra charge of USD 15 per pet, per day
- 2 total pets
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Hotel Names
- suites y spa Santa Ana
- Hotel Spa Santa Ana Hotel
- Hotel Spa Santa Ana Cuenca
- Hotel Spa Santa Ana Hotel Cuenca
Hotel Reviews
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