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TRYP by Wyndham Cuenca Zahir

4.0 star property

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Photo gallery for TRYP by Wyndham Cuenca Zahir

Egyptian cotton sheets, premium bedding, in-room safe, desk
Front of property
Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Parking included

Explore the area

Map
Av. del Estadio y Florencia Astudillo, Cuenca, Azuay
  • Alejandro Serrano Aguilar Stadium
    ‪3 min walk‬
  • Río Tomebamba & Calle Larga
    ‪8 min walk‬
  • Puente Roto
    ‪10 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

  • 646 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking

  • 646 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Four Points By Sheraton Cuenca

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.5 out of 5, Wonderful, (345)
The price is $100
per night
$110 total
includes taxes & fees
Mar 3 - Mar 4
Four Points By Sheraton Cuenca

About this property

TRYP by Wyndham Cuenca Zahir

4-star hotel in Downtown Cuenca
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
TRYP by Wyndham Cuenca Zahir offers 45 accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cuenca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking and valet parking are complimentary.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.
Zircus - This restaurant specializes in Fusion cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zircus

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Property is also known as

Hotel Zahir 360 Cuenca
TRYP by Wyndham Cuenca Zahir Hotel
Zahir 360 Cuenca
Zahir 360
TRYP by Wyndham Cuenca Zahir Cuenca
TRYP by Wyndham Cuenca Zahir Hotel Cuenca

TRYP by Wyndham Cuenca Zahir Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 227 out of 391 reviews
Rating 8 - Good. 94 out of 391 reviews
Rating 6 - Okay. 37 out of 391 reviews
Rating 4 - Poor. 14 out of 391 reviews
Rating 2 - Terrible. 19 out of 391 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Roberto

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was exposed to the sunlight. Air conditioning was not good. It was a sauna experience.
Stayed 3 nights in Nov 2024

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, specially the staff! Thank you all!
Stayed 1 night in Sep 2024

8/10 Good

Ravi, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, rooms are very noisy as windows are not soundproof. A little far from most of the action, have to walk at least 700-800 meters for good dining options
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó nuestra estadía . Todo perfecto
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Suheil

Stayed 2 nights in Aug 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

6/10 Okay

matthew

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very nice and breakfast was excellent. Gym was poor and needs new equipment. 4 star hotel needs to do better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer upgrades.nice room and good shower and comfortable bed. A short walk to the old city center but be prepared to walk up the stairs
Stayed 1 night in Aug 2024

8/10 Good

Eduardo, Guayaquil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good service and the restaurante is very good
Stayed 3 nights in Apr 2024

6/10 Okay

Romina

Traveled with family
Liked: Staff & service
I didn’t know they have s rooftop and for me it was noisy. I think it was not clean enough. The staff was very friendly and eager to attend the guests.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jhasmina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness, staff & service
What I did like is the view but the bed was hard to sleep, and the pillows were not great. The bathroom had damage on the floor. It was not repaired. The breakfast was good, but not enough selections. Every day was the same the staff was slow in the restaurant, the rooftop was beautiful, and the front desk were very professional and courteous and very helpful And the weekend the area you could hear all the commotion outside couldn’t sleep
Stayed 5 nights in Jul 2024

10/10 Excellent

Freddy, Jackson Heights

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

serena, Altamonte Springs

Stayed 1 night in Jun 2024

2/10 Terrible

serena, Altamonte Springs

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff terrible, lack of service at the restaurant, front desk staff not friendly. Room service terrible service at taking order. This property should not carry the name of Wyndham as the service it’s terrible. On the site said noise free and the room was under bar the noise from the cars outside and people coming to the bar talking loud terrible experience
Stayed 1 night in Jun 2024

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

KATHLEEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great breakfast and rooftop bar/restaurant. Easy walk to downtown.
Stayed 4 nights in May 2024

10/10 Excellent

Johanny, Parsippany

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!! The staff is very friendly and professional!
Stayed 3 nights in May 2024

10/10 Excellent

Lia, menlo park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for Cuenca. Comfortable and clean rooms, with great dining options. Breakfast was great!
Stayed 3 nights in May 2024

10/10 Excellent

ERIC

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!! The breakfast was another amazing perk!! Loved the hotel
Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TRYP by Wyndham Cuenca Zahir far exceeded any expectations that my wife and I could imagine. The room was immaculate and beautifully appointed. The hotel is centrally located with many shopping opportunities, and the Pumapungo ruins (a bit of a hike, but not bad) within walking distance. A wide variety of traditional Ecuadorian and international cuisine is also available within walking distance or via restaurant delivery services similar to those in the U.S. All of the above pales in comparison, however, to the staff of the TRYP by Wyndham Cuenca Zahir. Every member of every team, from concierge, to wait staff to housekeeping, is warm, welcoming and courteous. John, who works in the restaurant, kept us drinking and eating without wait. He was a rad guy and I will consider him a friend for life. Many staff members are multi-lingual and all staff members seem genuinely happy to help with any questions. We did not have one negative experience at the TRYP by Wyndham Cuenca Zahir. We would have stayed forever!
Stayed 4 nights in May 2024