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Hotel Casa Anturio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Anturio

Outdoor pool
Lobby
Property entrance
Terrace/patio
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Nueva Tabachines 137, Col. Tlaltenango, Cuernavaca, MOR, 62170
  • Portal D10
    19 min walk
  • Domino's Pizza
    4 min walk
  • Pullman de Morelos Bus Terminal
    17 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    33 min drive

Room options

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includes taxes & fees
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About this property

Hotel Casa Anturio

3-star Cuernavaca hotel with restaurant
An outdoor pool, a restaurant, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Casa Anturio offers 14 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Cuernavaca hotel also offers an outdoor pool, a garden, and room service (during limited hours). Complimentary self parking is available on site.

Hotel Casa Anturio is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Hotel Casa Anturio has a restaurant on site.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:30 AM to 11:00 AM for a fee: MXN 160 per person
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 160 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Casa Anturio Hotel Cuernavaca
Casa Anturio Hotel
Casa Anturio Cuernavaca
Casa Anturio
Casa Anturio
OYO Hotel Casa Anturio
Hotel Casa Anturio Hotel
Hotel Casa Anturio Cuernavaca
Hotel Casa Anturio Hotel Cuernavaca

Hotel Casa Anturio Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 14 out of 69 reviews" "
Rating 4 - Poor. 5 out of 69 reviews" "
Rating 2 - Terrible. 12 out of 69 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Zenia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrible experience. The ladies at the front desk were very mean and when I asked if I could turn on the AC, I was told the city had banned them for turning them on because the pandemic — a lie. I stayed at a hotel a block away and they had working ACs. The internet was non-existent and despite all that just the service was overall bad. I don’t recommend staying here.
Stayed 2 nights in Mar 2022

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Not really good
Stayed 2 nights in Dec 2021

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

2/10 Terrible

Janeen

Disliked: Staff & service, property conditions & facilities, room comfort
Last minute closing and removal from your page “
We received a text telling us the hotel was closed for “a hydrologic problem. So we never went and shouldn’t be charged! t a text from them but not from. Hotels.com
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It was ok
I decided to stay here because it was close to some family. I had been given a tour of the hotel prior to my stay and thought that it was a nice small hotel. I made my reservation for a standard room with a king size bed but was given a very small room and full size bed. When I asked the employee that checked us in about our room & what I knew we had booked, she stated that the hotel was fully booked and that they would be unable to give us another room. It was late and my husband and I were exhausted so the employee and i decided we would figure it out the next day. I happened to have an event in which hair and make up stylists were coming so I was given access to a bigger room for a fee. I had no choice but to book it and later explained to the owner of the hotel about the room situation. I was told I could not be reimbursed for the difference in the room as the reservation had been sent by hotels.com as a smaller room with a full size bed. I was told after the second night that I could be moved to a room with a king size bed after I asked if the fee for the bigger room could be waived since we were staying in a room which was not what i reserved or paid for, i was told no because the accountant would not allow it. All in all our stay was ok. On our initial tour, we were shown the nicest rooms and we were given a room that was really run down and later a better room. It was an ok stay just make sure to call and verify what you paid for.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for a late night stay
Arrived late at night and was looking for a comfortable place to stay. The room was clean and the grounds are nice. The king sized bed was very hard for my preference however and had some broken springs, and the ceiling had a bit of water damage. Overall, for a last minute booking, it was satisfactory.
Stayed 1 night in Nov 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a little hidden but a nice place. Very clean with great staff.
Stayed 1 night in Jul 2018

8/10 Good

Aide Karina

Stayed 2 nights in Apr 2022

4/10 Poor

Miguel Ángel

No pagué lo que estaba estipulado
Stayed 2 nights in Apr 2022

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Xochitl

Stayed 1 night in Mar 2022

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar tranquilo para descansar
Stayed 1 night in Mar 2022

6/10 Okay

Nalleli Lorenzo

Disliked: Staff & service, amenities, property conditions & facilities
Al pagar en establecimiento se genero un cargo adicional por pago con tarjeta, por lo tanto no concuerda el monto a pagar con lo establecido en la reserva. No hay alguien pendiente en recepción para abrir, ya que siempre se encuentra con llave. Habitaciones deterioradas.
Stayed 2 nights in Jan 2022

10/10 Excellent

Mario

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito y tranquilo para la estancia. Su atención es muy buena.
Stayed 1 night in Dec 2021

8/10 Good

MARIA HILDA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
la habitacion estaba deteriorada en pintura, los sillones descuidados y rotos, la gente muy amable
Stayed 1 night in Dec 2021

4/10 Poor

Angelica

Llegue en la madrugada pero nadie me abrió por lo que tuve que buscar otro hotel
Stayed 1 night in Dec 2021

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort
Atención Profeco
El dueño del hotel no respetó la reserva de Hoteles.com porque según son precios diferentes “más bajos” y que nunca le llegó la confirmación de reservación, deberían de hacer algo al respecto porque me terminó saliendo en lo triple pagando directamente en el hotel por diferencia de precios!!!! Muy mala experiencia y con ganas de denunciar en profeco por publicidad engañosa por parte de la app o del hotel
Stayed 2 nights in Jan 2021

2/10 Terrible

Yonathan, Ciudad de México

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lejos de Cuernavaca, escondido muy mal servicio por parte del personal. No solucionan un problema, muy mal ese hotel. No volvería a instalarme en esa cadena.
Stayed 1 night in Nov 2020

2/10 Terrible

Justo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuidado con reservar en linea
Pues reserve en linea y cuando llegue al hotel me dijeron que no estaban aceptando reservaciones por aplicaciones, pero como fue un plan de super precio sin reembolso ... me quede sin hotel y sin dinero ....
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal me dio un trato muy malo, a pesar de que mostré que mi habitación ya estaba previamente pagada, me querían volver a cobrar para poder entregármela, posteriormente me dieron una que no había solicitado y no me querían cambiar. Fui a una boda y al regresar, no quisieron dejarme pasar porque traía una botella de alcohol, por lo que me pidieron abandonar el lugar sin devolverme mi dinero.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
ME PARECE MUY IMPORTANTE VER EL ESFUERZO QUE HACEN LOS HOTELES FAMILIARES POR DAR UN BUEN SERVICIO A LOS HUESPEDES, SE NOTA EL ESMERO EN LOS DETALLES POR TENER UNA IDENTIDAD DEFINIDA
Stayed 2 nights in Mar 2020

2/10 Terrible

Kristian Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reseña de mi experiencia en el hotel
Este hotel Oyo Casa Anturio vende sus habitaciones las 24 horas en hoteles.com y Las cobra solamente directo en tu tarjeta de crédito o débito, no tienen opción de pagar en recepción, al llegar al hotel sin importar que ya hayas pagado y que sus habitaciones siempre esten a la venta para reservarlas queda a criterio si el gerente te deja entrar, posiblemente vendan sus habitaciones en internet y Al llegar te dicen que no son validas y Las venden en la recepción, por día obtienen doble ganancia de una habitación y hoteles.com se deslinda de cualquier reembolso y El hotel también, Bonita manera de hacer fraude
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020