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Flor de Mayo Hotel & Restaurant - Adults only

4.0 star property

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Photo gallery for Flor de Mayo Hotel & Restaurant - Adults only

Minibar, free WiFi, bed sheets
Exterior
Superior King | Minibar, free WiFi, bed sheets
Terrace/patio
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
Matamoros 603 (antes 49), Col. Centro, Cuernavaca, MOR, 62000
  • Borda Gardens
    ‪10 min walk‬
  • Cuauhnahuac Regional Museum
    ‪11 min walk‬
  • Cuernavaca Cathedral
    ‪13 min walk‬

Room options

View all photos for Standard Queen

Standard Queen | Minibar, free WiFi, bed sheets

Standard Queen

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King | Minibar, free WiFi, bed sheets

Superior King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Standard King | Minibar, free WiFi, bed sheets

Standard King

  • 147 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Flor de Mayo Hotel & Restaurant - Adults only

4-star Cuernavaca hotel with restaurant
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center.
Flor de Mayo Hotel & Restaurant - Adults only offers 24 accommodations with iPod docking stations and minibars. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body treatments.
Flor de Mayo Hotel & Restaurant - Adults only features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This boutique hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Flor de Mayo Hotel & Restaurant - Adults only has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Patio 303 - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 250 to 660 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Patio 303

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Massage

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per night
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 660 per person
  • Pet fee: MXN 400 per pet, per night
  • Early check-in fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a 1-night deposit immediately after completing the online reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Guests under 16 years old are not permitted at this adults-only property

Property is also known as

Flor Mayo Hotel & Restaur
Flor Mayo Hotel & Restaur Cuernavaca
Flor Mayo Restaur Cuernavaca
Flor Mayo Hotel Cuernavaca
Flor Mayo Hotel
Flor Mayo Cuernavaca
Flor Mayo & Restaurant
Flor de Mayo Hotel Restaurant
Flor de Mayo Hotel Restaurant Adults only
Flor de Mayo Hotel & Restaurant - Adults only Hotel
Flor de Mayo Hotel & Restaurant - Adults only Cuernavaca
Flor de Mayo Hotel & Restaurant - Adults only Hotel Cuernavaca

Flor de Mayo Hotel & Restaurant - Adults only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 58 out of 138 reviews
Rating 8 - Good. 43 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 12 out of 138 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to almost everything
Stayed 3 nights in Apr 2024

8/10 Good

Daniel

Stayed 1 night in Nov 2023

2/10 Terrible

Regina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was not water, no air conditioning control and the staff service was really poor. The room was not ready on time. Way too expensive for what it has to offer.
Stayed 1 night in Oct 2023

6/10 Okay

ANDREE

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Las fotos se ven mucho mejores que cómo está el hotel
Stayed 2 nights in Apr 2022

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are misleading. It's crammed up a small street with lots of graffiti outside. Granted not totally their fault how the surrounding streets are. Reception is shabby. Room was ok. No water or drinks in the fridge. Couldn't access the AC unit behind a wooden unit it was housed in. We came back from a night out about 2am to the hotel totally locked up. There was no doorbell or way to alert anyone. We called three times to try to get in. The first time the guy told us we were in the wrong place. Finally after bashing on the metal doors someone came and let us in. For the price it's not worth it. Paid the same for the Hyatt Regency in Polanco.
Stayed 1 night in Jul 2021

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service
A Pretty Good Getaway Hotel
First of all, I want to say that there are many great parts of this hotel. The people who work there are friendly, fast and responsive to any requests. The rooms and landscaping need a little love, but all common spaces are clean. The pool and seating areas are not terribly comfortable; metal furniture with no cushions, the umbrellas are ripped and the plants are a little overgrown. The pool was clean and warm and the waiter was very attentive. The room was quiet and after a little help with the a/c it worked well. Water pressure in the shower was the BEST. The location is a 10 minute walk from the main plaza. With a little maintenance and care this is a very lovely hotel.
Stayed 3 nights in Mar 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CoZy
Cozy and nice, service was excelente
Stayed 1 night in Jan 2021

10/10 Excellent

Seana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very accommodating. The staff opened up the pool area for us after we returned from a late dinner. We were able to enjoy a bottle of wine up there. It was romantic
Stayed 2 nights in Feb 2020

8/10 Good

Gary, Cabo San Lucas , Vancouver B.C.

Traveled with partner
Liked: Staff & service, property conditions & facilities
Property was delightful , pool was warm , missing a few things in room , microwave , kettle but the staff supplied what was missing in service , owner (manager) was very helpful in always , enjoyed very much
Stayed 5 nights in Feb 2020

4/10 Poor

Alfonso

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
AVOID THIS HOTEL!
Never staying in this hotel again. I booked a "Jr Suite" which is definitely not a suite. So this is deceiving from the start. The room has a horrible bathroom with a shower that only has a curtain and a floor that is 4 inches below the bathroom floor, so the water splashes everywhere. This looks extremely poor. Service is good when there is service. We were in the pool on Saturday morning and no one was there to get us food/drinks. One guy passed by and said somebody would be with us shortly. 20 minutes passed and I decided to call the hotel (the pool is in the rooftop, the lobby is on the bottom floor). They said they would send someone immediately. Another 5 minutes went by without anyone showing up. I then called a second time and complained. Finally, someone showed up and took our order. 5-10 minutes later, another waiter arrived with our food/drinks, but received a radio or phone call and proceeded to take the call without handing us our food/drinks until I asked him to a couple of minutes later. I also booked an 80 minute massage that ended up being 120 minutes. This would normally be a good thing (I got 120 for the price of 80), but this miscalculation made me late to an important commitment (a wedding). I asked if they could iron a shirt, and they gave me an iron but no ironing board. The WiFi in the hotel is suuuuper slow. The only great thing this hotel has is a waiter named Eduardo (Lalo). His service was great.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
if you want a guaranteed room, don't stay here
The hotel itself is quite nice, and as a whole the staff are very friendly and helpful. However, the service during checkin is the worst we have ever encountered. The checkin process took more than an hour as they had only allocated one room to our reservation even though we booked 2 under the same reservation and it was clearly set out in the hotels.com confirmation. Instead of trying to find a solution and be apologetic about the situation, they argued with us for close to an hour saying they had received a cancellation (this was for alternative dates as we pointed out). As the hotel was full, they had to provide us with a room from someone who had not turned up yet (it was only 6pm). This solution would have been fine if they indicated the room was a lower class of room (and cheaper) than what we had booked. However, they initially presented us with the higher tariff until we queried what type of room it was and obviously asked for the lower corresponding price. While they did allow our dog to stay free of the normal surcharge as a consolation, this was not offered until after we had completed the checkin process and was the first and only apology provided.
Stayed 1 night in Mar 2019

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
I highly recommend staying at this hotel! I was amazed in seeing it once we entered. The room was comfortable and spacious. Every staff member treated us kindly and made us feel welcome. The location is ideal, about 10 minutes from the main center of Cuernavaca. We used the rooftop pool which was relaxing after a day of walking in the town. The dinner that was included was delicious. What an experience! I enjoyed every single plate served. I would stay again here if I had the chance.
Stayed 1 night in Mar 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. I love the central patio, it was so beautiful and relaxing with all of the plants. The view from the pool and roof top deck is stunning. The staff was all very helpful and the food delicious. We had a wonderful stay at Flor de Mayo. I wish we had stayed longer.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at flor the mayo are very courteous and go out of their way to satisfy your needs.The food at he Restaurant is good and the waiters are excellent. The air conditioning system is not very good in The room we stayed at, but it was not too hot. Personally I like colder when I sleep.
Stayed 4 nights in Nov 2018

10/10 Excellent

Jose, San Jose, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is one of the best I encountered. Nice, responsive, and cheerful. They went out of their way to help us.
Stayed 1 night in Jul 2018

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Are you a hotel or a night club?
The hotel wants to be a night club and have loud music and little to no patrons at the night club. Do to this fact, we were not able to sleep and needed to be up early the next day. Very unfortunate situation. If you want to sleep, don't stay here.
Stayed 1 night in Jan 2018

8/10 Good

Igor, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Gym On Premises - As Advertised
The hotel advertised having a gym. They do not have it. I do not understand how this is a personal insult or profanity. This is false advertising.

10/10 Excellent

Alexander, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel, Clean Great Rooftop Pool
Very nice hotel, amenities and service. Only complaint is that room maybe felt a bit small and the cunstruction of the shower was a bit vulnerable to flooding out. Everything else all good

10/10 Excellent

Igor, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU LIED ABOUT HAVING A GYM
THEY LIED ABOUT HAVING A GYM. IT'S NOT IN YOUR QUESTION. OTHERWISE STELLAR, HAVE THEM PUT CORRECT INFORMATION ON THE SITE. Sorry don't typically blast feedback in capital letters, but come-on, look at your own add they have, and there is a yoga mattress and two dumbles under the staircase. Good people, might go back, but big no-no on lying.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good location. Rooms arr very clean and rejovated

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En remodelación. Aún así muy agradable estancia
Stayed 1 night in Dec 2024

10/10 Excellent

Ismael

Stayed 1 night in Nov 2024

4/10 Poor

Mariel

Liked: Cleanliness, staff & service
Disliked: Room comfort
No regresaría
Muy caro para lo que es. Los cuartos limpios pero solamente dos toallas de baño muy pequeñas. No había agua caliente. MUY CARO PARA LO QUE OFRECEN
Stayed 1 night in Nov 2024