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Forrest Hotel & SPA

4.0 star property

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Photo gallery for Forrest Hotel & SPA

Interior detail
Aerial view
View from room
Shower, free toiletries, towels
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant
  • Gym

Explore the area

View in a map
Av Chalma Sur # 122, Cuernavaca, MOR, 62180
  • Place, ASLI Spanish Language Institute
    ‪19 min walk‬
  • Place, Spanish Language Institute - Day Course
    ‪19 min walk‬
  • Place, Borda Gardens
    ‪9 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

  • City view
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub

Suite, Hot Tub | Jetted tub

Suite, Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Forrest Hotel & SPA

4-star hotel in Lomas de Atzingo
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Forrest Hotel & SPA offers 21 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Forrest Hotel & SPA features 2 outdoor swimming pools and a fitness center. The hotel offers a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Mediterranean hotel also offers a rooftop terrace, spa services, and a garden. Onsite valet parking is complimentary.

Forrest Hotel & SPA is a smoke-free property.

Continental breakfasts are available for a surcharge.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Continental breakfast available for a fee: MXN 150 per person
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (1,076 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 400 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 per person
  • Pet fee: MXN 400 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 15 years old are not allowed in the spa

Property is also known as

Ayurveda Palace Hotel Cuernavaca
Ayurveda Palace Hotel
Ayurveda Palace Cuernavaca
Ayurveda Palace
Ayurveda Palace
Forrest Hotel & SPA Hotel
Forrest Hotel & SPA Cuernavaca
Forrest Hotel & SPA Hotel Cuernavaca

Forrest Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 212 reviews
Rating 8 - Good. 63 out of 212 reviews
Rating 6 - Okay. 16 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 6 out of 212 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, buen servicio de desayuno, personal amable y servicial
Stayed 1 night in Jun 2021
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very hard
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un fin de semana de descanso

Fuimos sólo 1 noche y nos gusto mucho, tiene una vista muy bonita, la comida del restaurante es muy rica, todo el personal es muy amable y nosotros contratamos el servicio de SPA excelente servicio en costo calidad, definitivamente vamos a regresar!
Stayed 1 night in Nov 2021
Verified

8/10 Good

Nora Susana

Liked: Staff & service, amenities, property conditions & facilities
No me gusto el Brunch dominical, muy sencillo para el precio
Stayed 1 night in Nov 2021
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, personal fantástico; el único inconveniente es que las Albercas tienen agua fría una y otra helada.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy agradable una vista espectacular de los volcanes, muy limpio, atención amable y correcta de recepción, meseros y personal de limpieza. Es pet friendly sus areas muy agradables y cuidadas
Stayed 2 nights in Oct 2021
Verified

4/10 Poor

CINDY IVETTE

Disliked: Staff & service, amenities, property conditions & facilities
I was given a pet friendly room that smelled like bleach and mold. It was changed after I spoke with the front desk. However, this is not a VIP access hotel at all
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Martha Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable y con una hermosa vista. Buen servicio
Stayed 1 night in Sep 2021
Verified

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy bonito.

Lugar hermoso y la comida deliciosa, la crema de frijol es muy rica.
Stayed 2 nights in Sep 2021
Verified

2/10 Terrible

Viridiana Sampayo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es posible que en 15 días no pueda realizar una factura y mi empresa ya me está pisando los talones.... muy mala experiencia si van por negocios.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

URIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien hotel bonito y a buen precio
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Serviciazo. Están dejando caer las instalaciones tremendamente. Hay humedad en los cuartos, os mosquiteros rotos, las tumbonas rotas, el puente sin reparar. Pero la gente es extraordinaria
Stayed 1 night in Sep 2021
Verified

8/10 Good

FERNANDO MENDOZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy agradable la estancia y la vista a la Ciudad
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Gustavo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio en general buena actitud de los empleados , lo único malo sería que ambas albercas son de agua fría no hay un auq este templada el agua y que faltaría más iluminación en la noche pero de ahí en fuera estubo muy bien el hospedaje
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Pedro Aranda

Liked: Property conditions & facilities
El agua de la slberca esta muy helada
Stayed 1 night in Aug 2021
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities
Todo muy bien, solo que el agua de las albercas es fría, entiendo se puede calentar un poco el agua a través de prender las bombas de la alberca pero el sistema en ambas albercas estaba en mantenimiento
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Dulce

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Un establecimiento con personal agradable. Sin embargo, al llegar no había luz, nos hicieron esperar 30minutos para el check in, luego intentamos bañarnos y no había agua. Al marcar a recwpcion
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto la vista desde mi habitacion, la zona en la que se encuentra es muy tranquila, el personal muy amable
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio

Muy buen servicio y amabilidad. Sobre todo del mesero del restaurante.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall it was a very good experience. Friendly staff, clean rooms, great view from my room’s balcony. However, employees don’t inform clients of their services. I had to ask about services ( I may have missed something). They don’t provide a menu, so you may have to walk to the restaurant to read the menu. No coffee maker in the room. Finally, be prepared to carry your own luggage up and down the steps because they don’t offer help and, since it’s outdoors, they don’t have elevators.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto sobre todo por lo silencioso y ordenado en estas épocas del COVID sobre todo.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service

comentarios malos

las fotos que aparecen en la pagina ya son viejas porque cuando llegas no se parece a lo que anuncian, al hablar por telefono te dan unos precios y al llegar te dan otros mas caros, lo unico rescatable la vista y las areas verdes que si cuidan. en el restaurante ni como ayudarles no hay lo que pides de la carta, piden disculpas que porque se les termino el gas en fin tuve que salir a comer fuera del establecimiento.
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad y la vista
Stayed 1 night in Jul 2021