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Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel & Spa Hacienda de Cortes features an outdoor pool and a 24-hour health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 11 square feet (1 square meters) include a conference center. This Beaux Arts hotel also offers a sauna, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Hotel & Spa Hacienda de Cortes has designated areas for smoking.

  • Number of outdoor pools - 1
  • Shopping center shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Conference space size (meters) - 1
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • Train station pickup (surcharge)
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 51
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • 24-hour health club
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1570
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 11
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Room Amenities

Hotel & Spa Hacienda de Cortes offers 51 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. 36-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Designer toiletries
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • LCD TV
  • TV size: 36
  • TV size measurement: inch
  • iPod docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Bed sheets not available

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

LA CASONA - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

SPA HACIENDA DE CORTES has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Mud bath in spa
  • Sauna in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 395 for adults, and MXN 180 to 215 for children
  • Airport shuttle fee: MXN 4000 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doe not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hacienda de Cortes
  • Hacienda de Cortes Cuernavaca
  • Hotel Hacienda de Cortes
  • Hotel Hacienda de Cortes Cuernavaca
  • Hotel Hacienda Cortes Cuernavaca
  • Hacienda Cortes Cuernavaca
  • Hotel Spa Hacienda de Cortes
  • & Hacienda Cortes Cuernavaca
  • Hotel & Spa Hacienda de Cortes Hotel
  • Hotel & Spa Hacienda de Cortes Cuernavaca
  • Hotel & Spa Hacienda de Cortes Hotel Cuernavaca

Awards & Affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

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