Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca
4-star Cuernavaca hotel steps from Cuauhnahuac Regional Museum
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and spa services.
Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca offers 11 air-conditioned accommodations with safes and bathrobes. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The White. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This Cuernavaca hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).
Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and noon on weekdays.
House Restaurante - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (MXN 100 per day)
Valet parking on site (MXN 100 per night)
Food and drink
Cooked-to-order breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 350 for adults and MXN 250 for children
A bar/lounge
A restaurant
Restaurants on site
House Restaurante
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Facials
Hot stone massages
Reflexology
Spa open daily
Sports massages
Swedish massages
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bathroom
Bathrobes
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 250 for children
Self parking fee: MXN 100 per day
Valet parking fee: MXN 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Las Casas B B Hotel Cuernavaca
Las Casas B B Hotel
Las Casas B B Cuernavaca
Las Casas B B
Las Casas B+B Hotel
Las Casas B B Boutique Hotel Spa Restaurant Cuernavaca
Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca Hotel
Las Casas B&B Boutique Hotel, Spa & Restaurant, Cuernavaca Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 109 out of 163 reviews" "
10 - Excellent
109
Rating 8 - Good. 38 out of 163 reviews" "
8 - Good
38
Rating 6 - Okay. 7 out of 163 reviews" "
6 - Okay
7
Rating 4 - Poor. 7 out of 163 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 163 reviews" "
2 - Terrible
2
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Luis
Traveled with partner
Oct 20, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The sink was clogged and was not fixed. The tub would not hold water. There was no fridge or kitchen in the suite. A few things didn’t work. And I paid almost $400 for 1 night. I will not be going back and if I could get a refund that would be great.
Nice decoration and food was very good, pool is heated (personally I don't like pool to be warm on hot weather but the staff told us most of the guests request it that way)
The hotel is a beautiful old mansion nicely decorated. It is conveniently located close to all main attractions, walking distance. Has valet parking to facilitate move around when needed. The staff is very friendly and helpful. Highly recommended.
Well - it needs an upgrade. Pool área in good condition. Furniture completely outdated. room good and clean. Costumer service extremely rigid and complicacted/. Very you g staff without experience in tourism or business. Good great. What out - they send enormous quantity of messages via what’s up. Unnecessary and repetitive. I will not go back, maybe for brunch and dinner
First the restaurant: Excellent, amazing, delicious! The food is outstanding! The breakfast which was included is fabulous! It includes coffee, juice, fruit, fresh bread, and then the main course! The hotel is very small and intimate. The pool is heated and we had two days swimming during new year's. Plus the weather was 80 F. The rooms are very comfortable and the decor is beautiful, black and white with use of mirrors and black metal. It is an oasis in downtown cuernavaca. Downtown is not very beautiful, we expected better, but the hotel certainly made up for it. The service was outstanding. They even opened the restaurant 1 hour earlier to serve us breakfast before our early departure. Really outstanding service!
The property needs an update. You can tell it’s seen better days. Smells moldy. My shower had a handful of hairs stuck to the wall, it was disgusting. My TV was not working either and it took a long time for the staff to figure out/fix the issue. All the while standing in my room when I was ready to be done with my day. Location is not safe either. Save your money.
Very clean and very central. The on-site restaurant is one of the best in the city.
James Ryan
Stayed 2 nights in Oct 2021
8/10 Good
JORGE
Oct 16, 2021
Liked: Cleanliness, staff & service, room comfort
Bad odors and pictures are not compatible w/rooms
It’s a great service, WhatsApp notifications and requirements. However a lot of pressure to book at their restaurant.
They charge extra for everything, from additional soaps.
Great food at their restaurant, either breakfast included or dinner
Pictures are not compatible with what the hotel offered.
I loved everything About this stay. The property is beautiful, the restaurant is delicious and the service is incredible. Located right in the center too! I’ll be back
tara
Stayed 3 nights in Jul 2021
2/10 Terrible
Verified traveler
Traveled with partner
Jun 3, 2021
Liked: Cleanliness, staff & service
Noisy. Hear street traffic in room. Despite being considered the best place to eat in town, I had the absolute worse case of food poisoning of my life. Three day’s later still recovering. Would not go there again.