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Casa Francisco Cuernavaca

4.0 star property

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Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Executive Room, 2 Double Beds | Terrace/patio
Terrace/patio
Executive room, Pool front, 2 double beds | Premium bedding, down comforters, pillowtop beds, in-room safe
Executive room, Pool front, 2 double beds | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪4 min drive‬
  • Cuernavaca Cathedral
    ‪5 min drive‬

Room options

View all photos for Junior Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive room, Pool front, 2 double beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

Fiesta Inn Cuernavaca

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (1003)
The price is $70
per night
$84 total
includes taxes & fees
Apr 3 - Apr 4
Fiesta Inn Cuernavaca

About this property

Casa Francisco Cuernavaca

4-star Cuernavaca hotel connected to a shopping center, close to Galerias Cuernavaca Mall
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Francisco Cuernavaca features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 1184 square feet (110 square meters) include conference space. This Beaux Arts hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Casa Francisco Cuernavaca is a smoke-free property.

A complimentary manager's reception is offered each day.
Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 190 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 190 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Hotels very clean service was great. My room didn't have hot water but they fixed it the day after. Food was very good . Security guard at night was cool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. They make you feel right at home. It is a little noisy, but ok.
Stayed 1 night in Dec 2024

10/10 Excellent

arturo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast & the pool & friendly people
Stayed 4 nights in Nov 2024

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness
Rooms outdated and SUPER NOISY. restaurant service deficient. No where to find drinking water after midnight.
Stayed 1 night in Nov 2024

8/10 Good

Elia

Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good option, some rooms needs a little more attention in cleaning and maintenence
Stayed 2 nights in Oct 2024

10/10 Excellent

LUZ, Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying at this property. Very nice staff, clean and comfortable accommodations. The food at the restaurant was very good.
Stayed 3 nights in Oct 2024

8/10 Good

MIREYA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a gusto, la comida es deliciosa y el personal es muy atento y amable , las habitaciones son pequeñas pero cuentan con lo necesario para tener una estadía placentera.
Stayed 2 nights in Sep 2024

10/10 Excellent

Isset

Stayed 3 nights in Sep 2024

10/10 Excellent

arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Hector

Traveled with partner
Liked: Cleanliness, staff & service
Good for a quick stop, a good night rest and that is it.
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

maria Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aldo

Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room. - door locks borderline do not function. We’ve been locked out of our room several times. - AC broken in our first room - Fridge broken in our first room - Door lock didn’t open 90% of the time in our first room - Door lock didn’t open 50% of the time in our second room - Door lock didn’t work at all on one keycard on our THIRD room - Keycards have to be reprogrammed daily - Several receptionists had bad attitude - Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose. - Blinds do not shut entirely - Blind “rod” kept coming unhooked - Bathroom door doesn’t latch/stay closed in our second room - Sewage smell in bathrooms in 3 rooms - Electrical outlet pulled away from wall in first room. Safety risk. - Front desk staff argumentative and rude. Kitchen staff great. - parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them. Avoid at all costs.
Stayed 7 nights in Jul 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Marco

Traveled with family
Disliked: Room comfort
Stayed 1 night in Jul 2024