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Casa Francisco Cuernavaca

4.0 star property

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Photo gallery for Casa Francisco Cuernavaca

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Executive room, Pool front, 2 double beds | 1 bedroom, premium bedding, down comforters, pillowtop beds
Front of property
Superior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Coronel Ahumada 203, Col. Lomas del Mirador, Cuernavaca, MOR, 62350
  • Forum Cuernavaca
    ‪3 min drive‬
  • Galerias Cuernavaca Mall
    ‪3 min drive‬
  • Cuernavaca Cathedral
    ‪4 min drive‬

Room options

View all photos for Junior Room

Junior Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive room, Pool front, 2 double beds

Executive room, Pool front, 2 double beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive room, Pool front, 2 double beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

Fiesta Inn Cuernavaca

  • Pool
  • Pet friendly
  • Kids pool
  • Free WiFi
4.3 out of 5, Excellent, (1005)
$92 nightly
The price was $132
The price is $92 total
includes taxes & fees
Fiesta Inn Cuernavaca

About this property

Casa Francisco Cuernavaca

4-star Cuernavaca hotel connected to a shopping center, close to Galerias Cuernavaca Mall
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Francisco Cuernavaca features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 1184 square feet (110 square meters) include conference space. This Beaux Arts hotel also offers a terrace, a garden, and concierge services. Onsite self parking is complimentary.

Casa Francisco Cuernavaca is a smoke-free property.

A complimentary manager's reception is offered each day.
Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Primavera

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 1,184 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca

Casa Francisco Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and the employees were great, very clean, beautiful and friendly place. Great for young families and couples. Unfortunately we didn't have an opportunity to try the restaurant, however it looked like they had a nice variety of food for breakfast. Our only complaint would be the water pressure in the shower was very low. If the hotel could have a detachable shower head it would be more helpful. Thank you Casa Francisco!
Stayed 4 nights in Feb 2025

6/10 Okay

Fausta

Liked: Staff & service
There was a few
Stayed 7 nights in Mar 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

FERNANDO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
El trato en Recepción dejó que desear, aunque llegamos temprano y sabíamos que se pagaba un extra por poder tomar el cuarto antes, nos ofrecieron darlo un hora antes (2 PM), pero vimos que entregaron antes a otros huéspedes, incluso una era mi hermana y les pedimos si nos podían ayudar ya que teníamos un evento a medio día y encestábamos arreglarnos. de manera poco cortes nos dijeron que el nuevo horario era a las 3 PM, lo cual nos molestó mucho, no pudimos hablar con el gerente. y aunque si nos dieron el cuarto antes, el mal rato quedó. El cuarto limpio, pero el lavabo tapado, la regadera sale muy poca agua y del aire acondicionado cae agua al piso del cuarto. Buen Buffet con excelente servicio, pero tristemente no volveríamos al hotel.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Walter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cobraron una niña adicional a pesar de tener la habiatacion de 2 camas Matrimoniales. En la noche muchísimo ruido; no te permite dormir. Cero recomendable
Stayed 1 night in Feb 2025

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room doesn't have coffee machine. Dead bolt was broken.i don't feel safe
Stayed 1 night in Feb 2025

6/10 Okay

Jean Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Recomiendo este lugar para una estancia rápida, esta bien ubicado y la atención del personal es buena. El cuarto es amplio, la cama está bien y se tienen todas las amenidades necesarias. Resaltaría que no son habitaciones nuevas, tienen algunos detalles como cortinas desgastadas, caja fuerte sin funcionar, muebles viejos, etc. Nosotros pagamos por el desayuno, el cual calificaría normal. Tiene variedad de platillos, comal y fruta de temporada. Algunas cosas no estaban buenas como el café y el huevo a la mexicana. En general creo que relación precio calidad está normal.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well maintained property
Stayed 4 nights in Feb 2025

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, reasonably priced. Attentive staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Gildardo

Traveled with partner
People was very friendly and the place was very clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Jan 2025

10/10 Excellent

HORACIO D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

arturo

Stayed 7 nights in Aug 2024

8/10 Good

Hipolito

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Hotels very clean service was great. My room didn't have hot water but they fixed it the day after. Food was very good . Security guard at night was cool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Delta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service. They make you feel right at home. It is a little noisy, but ok.
Stayed 1 night in Dec 2024

10/10 Excellent

arturo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast & the pool & friendly people
Stayed 4 nights in Nov 2024

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness
Rooms outdated and SUPER NOISY. restaurant service deficient. No where to find drinking water after midnight.
Stayed 1 night in Nov 2024

8/10 Good

Elia

Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024