One Cuernavaca

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Cuernavaca

Exterior
Lobby
Lobby
Exterior
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • Forum Cuernavaca
    9 min walk
  • AVERANDA
    9 min drive
  • Galerias Cuernavaca Mall
    9 min drive
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    20 min drive

Room options

Superior Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Cuernavaca

3-star Cuernavaca hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This eco-certified hotel also offers an outdoor pool, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

One Cuernavaca is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 925 reviews" "
Rating 8 - Good. 293 out of 925 reviews" "
Rating 6 - Okay. 102 out of 925 reviews" "
Rating 4 - Poor. 33 out of 925 reviews" "
Rating 2 - Terrible. 24 out of 925 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Business traveler, Traveled with family
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

HARPREET

Stayed 1 night in Jun 2024

10/10 Excellent

Ameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Apr 2024

10/10 Excellent

Diego

Stayed 2 nights in Feb 2024

4/10 Poor

Marco, Lancaster

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Noisy in hallways and thin walls in the room. Can hear conversation in other rooms
Stayed 7 nights in Jan 2024

8/10 Good

Marco, Lancaster

Stayed 7 nights in Jan 2024

6/10 Okay

Ruben Alexander Turok

Traveled with partner
Liked: Cleanliness, staff & service
Car hot scratched in the parking lot in front of reception… hard to believe nobody noticed. Breakfast is as bad as I’ve ever had. Bed were nice, simple room, and amicable staff.
Stayed 1 night in Jan 2024

4/10 Poor

Xochitl

Traveled with family
Disliked: Staff & service
Breakfast was good and most of the staff helpful except Kevin
Stayed 4 nights in Dec 2023

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Liza

Stayed 1 night in Sep 2023

10/10 Excellent

joseluis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Maria Eugenia Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Merxican style breakfast, very good.
Stayed 1 night in Jul 2023

8/10 Good

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should have more variety
Stayed 1 night in Jul 2023

8/10 Good

Paulo

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that it was located near a freeway where you can’t walk into a town to buy anything you had to always get a taxi if you needed to go shopping or into the zocalo. The really need a brigde or tunnel under the freeway so pedestrians can go to the mal Avanda. The hotel was very nice and clean and the breakfast was very good. Just the location is not too good for exploring.
Stayed 2 nights in May 2023

10/10 Excellent

Alejandro

Stayed 1 night in May 2023