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One Cuernavaca

3.0 star property

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Photo gallery for One Cuernavaca

Exterior
Terrace/patio
Lobby
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
$86
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • AVERANDA
    ‪3 min walk‬
  • Forum Cuernavaca
    ‪10 min walk‬
  • Galerias Cuernavaca Mall
    ‪12 min walk‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(32 reviews)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(29 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

One Cuernavaca

3-star Cuernavaca hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
One Cuernavaca offers 125 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Cuernavaca hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This eco-certified hotel also offers an outdoor pool, a vending machine, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

One Cuernavaca is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
One Cuernavaca has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

One Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1016 reviews
Rating 8 - Good. 291 out of 1016 reviews
Rating 6 - Okay. 107 out of 1016 reviews
Rating 4 - Poor. 33 out of 1016 reviews
Rating 2 - Terrible. 24 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eusebia, Colton

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms were a bit too small and the dryer in laundromat didn’t work
Stayed 2 nights in Jun 2025

6/10 Okay

Rafael

Stayed 4 nights in May 2025

10/10 Excellent

Noe V.

Stayed 1 night in May 2025

10/10 Excellent

Olga Lidia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

ERENDIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Wilibaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

OMAR IVAN, TOLUCA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estancia
Stayed 1 night in Jan 2025

8/10 Good

HARPREET

Traveled with family
Liked: Cleanliness, staff & service, amenities
AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

10/10 Excellent

Enid Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

8/10 Good

Carmen

Stayed 2 nights in Nov 2024

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Desafortunadamente mucho ruido por niños. Por otra parte cuando regrese al hotel mi llave estaba bloqueada y le comentaron a mi esposa que no teníamos la llave correcta que nuestra habitación era otra. Y por último no hicieron limpieza del cuarto.
Stayed 2 nights in Nov 2024

8/10 Good

Jose de Jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

HARPREET

Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

8/10 Good

Carlos emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Business traveler, Traveled with family
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024