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Racquet Cuernavaca

4.0 star property
VIP Access

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Photo gallery for Racquet Cuernavaca

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Front of property
Ballroom
Outdoor banquet area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • 24/7 front desk
$83
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Fco Villa 100 Fracc Rancho Cortes C P, Cuernavaca, MOR, 62120
  • La Paloma de la Paz
    ‪19 min walk‬
  • University of the State of Morelos
    ‪3 min drive‬
  • Cuernavaca Cathedral
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, iron/ironing board, free WiFi

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Double Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • 419 sq ft
  • Sleeps 4

View all photos for Suite Presidential with Garden View

In-room safe, desk, iron/ironing board, free WiFi

Suite Presidential with Garden View

  • 1302 sq ft
  • Sleeps 2

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 570 sq ft
  • Sleeps 2

View all photos for Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Room Standard

  • 419 sq ft
  • Sleeps 2

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Exterior

Holiday Inn Express Hotel & Suites Cuernavaca by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,002 reviews
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About this property

Racquet Cuernavaca

4-star hotel in Rancho Cortes
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Racquet Cuernavaca offers 52 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

9 outdoor tennis courts and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpaCiel has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub.
In addition to a full-service spa, Racquet Cuernavaca features outdoor tennis courts and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This family-friendly hotel also offers a children's pool, a health club, and spa services. Onsite valet parking is complimentary.

Racquet Cuernavaca is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
El Patio - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 230 to 300 for adults and MXN 115 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Patio

Things to do

  • 9 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Mini golf
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1939
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 230 to 300 for adults, and MXN 115 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Racquet Cuernavaca
Racquet Hotel Cuernavaca
Cuernavaca Racquet Club Hotel Cuernavaca
Racquet Cuernavaca Hotel
Racquet Hotel
Racquet Cuernavaca Hotel
Racquet Cuernavaca Cuernavaca
Racquet Cuernavaca Hotel Cuernavaca

Racquet Cuernavaca Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 376 out of 957 reviews
Rating 8 - Good. 344 out of 957 reviews
Rating 6 - Okay. 166 out of 957 reviews
Rating 4 - Poor. 42 out of 957 reviews
Rating 2 - Terrible. 29 out of 957 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Zaidee

Stayed 4 nights in May 2025

2/10 Terrible

Claudia

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El club muy bonito. Las habitaciones de terror. El restaurante bonito pero TODO lo que nos sirvieron PÉSIMO, al igual que la actitud del staff.

8/10 Good

Robert, Urbandale

Traveled with partner
Liked: Staff & service, amenities
Great service. Property needs some upkeep.
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Jan 2025

6/10 Okay

Noel

Stayed 1 night in Nov 2024

8/10 Good

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Ireneo

Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The areas are so beautiful and the pool has warm water
Stayed 1 night in Oct 2024

6/10 Okay

alejandra, MIAMI

Traveled with family
Liked: Cleanliness, staff & service
Beautiful garden, excellent tenis courts, great service and staff. Needs urgent renovation and maintenance of rooms, as well as better accessibility for disabled guests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy bien el servicio y los empleados muy amables solo que las habitaciones tenían mosquitos necesitan tratar eso todo lo de más está bien
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Racquet Club is the perfect place to relax with the family. The pool is the best part but also de mini gold and the tennis courts are great.
Stayed 1 night in Jul 2024

6/10 Okay

ROGELIO

Stayed 1 night in Jul 2024

10/10 Excellent

Jamile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2024

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, staff & service
Muy agradable en general solo recomendamos que el agua de la regadera y jacuzzi sea más caliente y que las almohadas de la habitación sean más cómodas
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel rooms are outdated.
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great property, however, property needs to improve facility for handicapped people
Stayed 1 night in Jun 2024

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely grounds and great value.

We loved all the grounds and outdoor areas.Raul was our server at several meals and gave us friendly, personal service each time. The rooms are large and comfortable. Overall, the facilities could use an upgrade, but have been nicely maintained.
Stayed 2 nights in Dec 2023

8/10 Good

Fernando

Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Stayed 1 night in Dec 2023