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Mato Grosso Palace Hotel

3.0 star property

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Photo gallery for Mato Grosso Palace Hotel

Exterior
Deluxe Double Room | 1 bedroom, minibar, desk, laptop workspace
Free daily buffet breakfast
Deluxe Double Room | View from room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Room service
  • Breakfast included
$57
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
Rua Joaquim Murtinho, 170, Cuiabá, MT, 78005-290
  • Shopping Estação Cuiabá
    ‪3 min drive‬
  • Arena Pantanal
    ‪4 min drive‬
  • Pantanal Shopping
    ‪5 min drive‬
  • Cuiaba (CGB-Marechal Rondon Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, desk, laptop workspace

Executive Room

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | 1 bedroom, minibar, desk, laptop workspace

Family Room, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, desk, laptop workspace

Deluxe Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, minibar, desk, laptop workspace

Superior Single Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Triple Room

Executive Triple Room | 1 bedroom, minibar, desk, laptop workspace

Executive Triple Room

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, desk, laptop workspace

Superior Double Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mato Grosso Palace Hotel

3-star hotel in Central North
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a conference center, and valet parking.
Mato Grosso Palace Hotel offers 136 air-conditioned accommodations with minibars and blackout drapes/curtains. 32-inch LCD televisions come with cable channels.

This Cuiabá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area. Onsite parking is available (surcharge).

Mato Grosso Palace Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Alavanca de Ouro - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 15 per night)
  • Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alavanca de Ouro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 80.0 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per night (in/out privileges)
  • Covered valet parking fee: BRL 15.00 per night (in/out privileges)
  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiabá
Mato Grosso Palace Hotel Hotel Cuiabá

Mato Grosso Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 515 reviews
Rating 8 - Good. 168 out of 515 reviews
Rating 6 - Okay. 55 out of 515 reviews
Rating 4 - Poor. 16 out of 515 reviews
Rating 2 - Terrible. 8 out of 515 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Stayed 1 night in Sep 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the room was just amazing

it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Stayed 1 night in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big room
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Middle

Good place. But the gym isn't good, is little and hot.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito. Pastor Roberto
Stayed 16 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfast without variety, unnatural fruit juices
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2017

6/10 Okay

Peter, Canada

OK to stay for short time

The room was good, but the first thing we saw when opening the room door was a cochroche. Dinner and service at the restaurant were disapointing, but breakfast was good. Restaurant staff not very attentive and not very friendly. No English speeking staff at the desk or in the restaurant. Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.

10/10 Excellent

Graziele

Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, room comfort

problemas na TV

Não consegui selecionar canais na televisão, sequer os de rede aberta, como tv globo, isso pode melhorar.
Stayed 3 nights in May 2025

10/10 Excellent

Melissa C

Traveled with group
Liked: Cleanliness, staff & service

Grata surpresa

Nossa estadia foi melhor do que o esperado. Excelente atendimento e ótimo custo benefício.
Stayed 2 nights in May 2025

4/10 Poor

LUIS

Stayed 3 nights in Mar 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Rafaela

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Camila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lençóis ruins, em pessimo estado. Sugiro que a plataforma tenha como regra que os clientes fiquem hospedados na ala reformada (3° andar acima), pois o valor do apto é o mesmo e a qualidade é um pouco melhor.
Stayed 1 night in May 2025

8/10 Good

LINCOLN H.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi tranquila, tudo certo
Stayed 1 night in May 2025

10/10 Excellent

LUIZ CARLOS CATELÃO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Telma

Stayed 1 night in Apr 2025

8/10 Good

Giedra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo benefício

Hotel bem localizado. Confortável ótimo Café da manhã
Stayed 1 night in Apr 2025

10/10 Excellent

Thais

Stayed 1 night in Apr 2025

10/10 Excellent

JOSE CARLOS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preço justo.
Stayed 1 night in Apr 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025