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Quality Inn & Suites Frostburg - Cumberland

2.5 star property

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Photo gallery for Quality Inn & Suites Frostburg - Cumberland

Interior detail
Lobby
Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11100 New Georges Creek Road, Interstate 68 Exit 34, Frostburg, MD, 21532
  • Noah's Ark
    ‪3 min drive‬
  • Frostburg State University
    ‪4 min drive‬
  • Frostburg State University Arboretum
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (209082123)

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking (209082123)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Frostburg - Cumberland

Frostburg hotel with free breakfast
This hotel features a 24-hour fitness center, a business center, and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Frostburg - Cumberland offers 90 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Quality Inn & Suites Frostburg - Cumberland has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Inn Frostburg
Quality Frostburg
Quality Inn Frostburg-Cumberland
Quality Frostburg-Cumberland
Quality Inn Suites Frostburg Cumberland
Quality Inn & Suites Frostburg - Cumberland Hotel
Quality Inn & Suites Frostburg - Cumberland Frostburg
Quality Inn & Suites Frostburg - Cumberland Hotel Frostburg

Quality Inn & Suites Frostburg - Cumberland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 236 out of 549 reviews
Rating 8 - Good. 187 out of 549 reviews
Rating 6 - Okay. 78 out of 549 reviews
Rating 4 - Poor. 35 out of 549 reviews
Rating 2 - Terrible. 13 out of 549 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to check-in there wasn't anyone at the front desk so I had to wait about 10 minutes, but it wasn't bad. My stay was very pleasant and it was very clean. The staff was very helpful and nice as well.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joli

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious room; would definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Shirley A

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin person was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Amenities
I love this hotel. It was a nice peaceful stay. Hotel is clean, staff is very friendly, and it is very quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Liked: Property conditions & facilities, room comfort
They would not let me use the bathroom when I was checking in. I had to wait until I arrived at my room. Poor customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, quiet room to relax and sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Jaime

Business traveler
Liked: Staff & service
I have to be honest
The room upon entering seemed cool enough. It doesn’t smell which is refreshing. Unfortunately I found a couple random hairs in the room near the night stand and 3 in the tub. My headboard had fingerprints all over it, and one of the beds seemed slept in, and someone left a fork in it. Needless to say I couldn’t get comfortable. I felt a little gross and tried not to think about it. My first couple of night I felt itchy in the bed, till the third night I ditched the top sheets and bought a blanket from Walmart. Then all was well.
Fingerprints on headboars
Other peoples hair
Closeup of fingerprints
One of many random hair
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a comfortable bed
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Katrina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a really bad odor, I had to go to the super Walmart to get air freshener and scented candles in order to stay in the room, the furniture was extremely out dated and smelled bad. The cleanest thing in the room was the bathroom. I thought about sleeping in the tub. When I arrived the receptionist was texting on her phone and I had to say hello 4 times before she responded. I don’t usually leave reviews but something had to be said. I think sleeping on a park bench would have been a better option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Loved staying at this property. Room was very spacious and clean and the beds were very comfortable. Decent breakfast. Will definitely return!!
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and well away from the highways. Comfortable beds and clean rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanda

Traveled with family
Disliked: Amenities, property conditions & facilities
It was mold or maybe the tray in the fridge was not clean before my stay. However the stay was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat hotel. Good value for the price.
Stayed 1 night in Aug 2024

8/10 Good

Edythe

Stayed 2 nights in Aug 2024

4/10 Poor

Diane

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employee were pleasant. The property needs a serious update and remodel not just another coat of paint!!! If you don’t have an elevator there should be someone to carry bags up the stairs. There were people yelling and laughing in the hall at 5:30 am. The entrance to the lot is not easy to navigate or well marked.
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024