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America Guest House

2.5 star property

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December 2024
January 2025

Photo gallery for America Guest House

Basic Shared Dormitory, Multiple Beds, Shared Bathroom | Cribs/infant beds, rollaway beds, free WiFi
Front of property
Hallway
Staircase
Coffee service

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Kitchen
  • Housekeeping

Explore the area

Map
Av. Arcopata # 335, Cusco City Centre, Cusco, 8002
  • Plaza de Armas
    7 min walk
  • Plaza El Regocijo
    7 min walk
  • San Pedro Market
    9 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    19 min drive

Room options

View all photos for Economy Twin Room, 2 Twin Beds, Shared Bathroom, Ground Floor

Economy Twin Room, 2 Twin Beds, Shared Bathroom, Ground Floor | Cribs/infant beds, rollaway beds, free WiFi

Economy Twin Room, 2 Twin Beds, Shared Bathroom, Ground Floor

  • 250 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Cribs/infant beds, rollaway beds, free WiFi

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Shared Dormitory, Multiple Beds, Shared Bathroom

Basic Shared Dormitory, Multiple Beds, Shared Bathroom | Cribs/infant beds, rollaway beds, free WiFi

Basic Shared Dormitory, Multiple Beds, Shared Bathroom

  • Sleeps 6
  • 6 Twin Bunk Beds

View all photos for Basic Quadruple Room, Private Bathroom

Basic Quadruple Room, Private Bathroom | Cribs/infant beds, rollaway beds, free WiFi

Basic Quadruple Room, Private Bathroom

  • Sleeps 4
  • 4 Twin Beds

Similar properties

Room

KAARO House Cusco

Breakfast included
Free WiFi
Laundry
Housekeeping
4.3 out of 5, Excellent, (18)
The price is $34
per night
$39 total
includes taxes & fees
Dec 11 - Dec 12
KAARO House Cusco

About this property

America Guest House

Guest house in Cusco Historic Center
This guesthouse features laundry facilities, a 24-hour front desk, and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided.
America Guest House offers 6 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with digital channels. This Cusco guesthouse provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Cusco guesthouse also offers a terrace, tour/ticket assistance, and laundry facilities.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 5.00 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 20601142351

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

America Guest House Guesthouse Cusco
America Guest House Guesthouse
America Guest House Cusco
America Guest House Cusco
America Guest House Guesthouse
America Guest House Guesthouse Cusco

America Guest House Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 4 out of 14 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
We were refused entry!
Stayed 2 nights in Aug 2018

2/10 Terrible

Kelsie, Washington

Disliked: Cleanliness, property conditions & facilities, room comfort
They didn’t have room for us, twice! We even went to them early to confirm our stay and they assured all was fine. They put us in hostels down the street and they were freezing!!!!
Stayed 1 night in Jul 2018

6/10 Okay

julie

Liked: Staff & service
Fenêtre et porte qui laisse passer le froid + pas de chauffage = nuit glaciale. Pas (ou vraiment trop peu) d’eau chaude. Bon emplacement par contre (10 min de la place d’arme, laverie à côté + supermarché).
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service en dessous de nos attentes. Pas d’eau chaude. Confort moyen. Pas adapté a un couple
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
No tiene agua caliente, a la 10 se corta el agua general. La resepcion es hasta las 10 PM, por lo tanto si tenes la desgracia de llegar por la madrugada tenes que esperar hasta las 7 AM a que se dignen a abrirte, a menos que algún hospedado te escuche tocar y te abra (cosa que yo hice en 3 oportunidades). En mi estadía de 5 noches jamás hubo papel higiénico en los baños.
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

A&T

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST SERVICE EVER
AVOID BOTH THIS PLACE AND HOSTEL ARCOPATA GUEST HOUSE (SAME OWNER) UNDER ALL CIRCUMSTANCES. To summarise it: we were not given the room we booked and the relocation took one full day. Pablo the owner looks at first to be a nice person but he is totally the opposite professionally speaking. We work in the tourist industry and we have never experienced such a terrible, careless and dishonest service. We strongly suggest everyone to avoid this place and Expedia to quit their collaboration. For those that will still decide to take their chances the room was standard, could be cleaner, the shower with no pressure and we had no water for several hours in the evening-night (excuse received is that they don't know the building yet being the new owners). The reception is loud with their music, the receptionist girls know nothing about transport and restaurants around. The breakfast poor compared to others we had in Peru, there is a lot of light coming in the room from the window with a thin curtain and the roof window with no curtain at all. They don't send taxis at the station. On the positive side just to give a full overview we received good info on the city, the night was silent fortunately and they kept our luggage for two nights that is why we wanted to come back, too bad they did not realise we will be back! Read more to have a clear overview.
Stayed 1 night in Jun 2018

6/10 Okay

elisa aiaco , sao paulo

Disliked: Property conditions & facilities
não havia os itens como toalha e secador de cabelo como está anunciado Dependendo do horário, o chuveiro não tinha água quente. De manhã cedo faltou água na torneira do banheiro
Stayed 4 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
sehr nettes Presonal, muffige Unterkunft
Das relativ kleine Zimmer muffelt, der Geruch ist unangenehm, ich weiß nicht ob es an den vergangenen Überschwemmungen liegt. Das Zimmer hat keine Fenster, so dass man in der Nacht nicht lüften kann. Man hat einen portablen Heizer wenn es kalt wird. Frühstück besteht aus einem Brötchen und Marmelade, Kaffe ohne Milch und einer Banane, also lieber gar keins. Besser im Supermarket um die Ecke günstig selbst einkaufen und in der Küche eigenes Frühstück zubereiten. Seife wurde auf Nachfrage in der Toilette/Bad ausgelegt. Wasser wird ab 22 Uhr komplett abgestellt, angeblich überall in Cusco wegen Überschwemmungen. Neben unserem Zimmer waren Gemeinschaftstoiletten-und Bäder, Rezeption und Aufenthaltsraum, so dass es bis spät in den Abend laut war. Lage ist sehr gut, 20 min zu Fuß ins Zentrum, Bushaltestelle vor der Tür. Sehr nettes Personal, 24h Rezeption. Check out bis 10 Uhr. Preis-Leistungsverhältnis mit 18 EUR/Nacht/Zimmer meiner Meinung nach nicht gut. Lieber eine teurere Unterkunft ohne Frühstück im Zentrum oder weiter weg für gleichen Preis buchen. Keine Buchempfehlung.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

V, Laval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon guest house.
C’est notre 2ieme séjour au America Guest House, nous avons le sentiment de revenir chez un ami. Les propriétaires parlent un excellent anglais (pour les personnes qui ne s’expriment pas ou peu en espagnol... comme moi), très serviables et nous offrent des forfaits pour des tours à Cuzco très compétitifs.
Stayed 1 night in Dec 2017

10/10 Excellent

Vincent, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sans prétention mais fortement recommandé!
Personnel très courtois qui s’exprime dans un très bon anglais. Ils nous ont réservé un tour de la ville incluant des sites archéologiques qui était vraiment très bien et surtout très abordable.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé au cœur de la vie à Cuzco
Les hôtes étaient très sympathiques, l'hôtel était très propre. Ils offrent même le service de lavage: apres notre Trek c'était bienvenu! Moyennant un supplément, notre lavage a été fait et même plié... L'hôtel est situé à seulement 5 minutes à pied de la place d'armes et de plusieurs activités à Cuzco. Ils ont gardé nos bagages pendant toute notre randonnée. Je recommande cet endroit: mais attention la Ville coupe l'alimentation en eau dans tout le centre-ville entre 22:00 et 03:00.
Stayed 1 night in Sep 2017