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Monasterio, A Belmond Hotel, Cusco

5.0 star property

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Photo gallery for Monasterio, A Belmond Hotel, Cusco

1 bedroom, premium bedding, minibar, in-room safe
Suite, 1 Bedroom (with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe
Reception
Property entrance
Junior Suite (Deluxe - with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Plazoleta Nazarenas 337, Cusco, Cusco, 8002
  • Plaza de las Nazarenas
    ‪1 min walk‬
  • Cusco Cathedral
    ‪1 min walk‬
  • Inca Museum
    ‪2 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom (with Oxygen)

Suite, 1 Bedroom (with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (with Oxygen)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with Oxygen)

Superior Room (with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (with Oxygen)

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (with Oxygen)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (with Oxygen)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Deluxe - with Oxygen)

Junior Suite (Deluxe - with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Deluxe - with Oxygen)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (with Oxygen)

Junior Suite (with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (with Oxygen)

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View (with Oxygen)

Superior Room, City View (with Oxygen) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, City View (with Oxygen)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Monasterio, A Belmond Hotel, Cusco

5-star hotel in Cusco Historic Center
2 restaurants, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, spa services, and 24-hour room service. Change of towels is available on request.
Monasterio, A Belmond Hotel, Cusco offers 122 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This Colonial hotel also offers spa services, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Monasterio, A Belmond Hotel, Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:30 AM.
El Tupay - This fine-dining restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Reservations are required.
Oqre - This fine-dining restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Lobby Bar - This bar serves brunch and lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • El Tupay
  • Oqre
  • The Lobby Bar

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Elevator (27 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1595
  • Colonial architecture
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
All guests travelling with children, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 88 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 77.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 28 (one-way)
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 77.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 946687
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20424044203

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Monasterio
Hotel Monasterio Cusco
Monasterio
Monasterio Cusco
Monasterio Hotel
Belmond Hotel Monasterio Cusco
Belmond Hotel Monasterio
Belmond Monasterio Cusco
Belmond Monasterio
Monasterio Hotel Cusco
Belmond Hotel Monasterio
Monasterio, A Belmond Hotel, Cusco Hotel
Monasterio, A Belmond Hotel, Cusco Cusco
Monasterio, A Belmond Hotel, Cusco Hotel Cusco

Monasterio, A Belmond Hotel, Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 377 out of 443 reviews
Rating 8 - Good. 47 out of 443 reviews
Rating 6 - Okay. 11 out of 443 reviews
Rating 4 - Poor. 5 out of 443 reviews
Rating 2 - Terrible. 3 out of 443 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Prospect

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience in every way. The service was exceptional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, it doesn’t get much better than this. Staying in a converted 17th monastery in the heart of bustling Cusco. While the hotel is a refuge from the city it is close to all the sites. Meanwhile the service is impeccable and the food at the hotel restaurant delicious. Monasterio is among the very best places I have ever stayed.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite probably the best hotel I have stayed at. A 16th century monastery, a great collection of Cuzco historical art and a very well run hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Hotels!
One of the best hotels we have ever stayed at, every little detail was perfect. Since the moment we arrived until we left the service was amazing! The check in was fast and easy, and we were greeted with local tea.The rooms were cozy and clean with a coffee machine and pods. We also enjoyed the art tour and local alcohol tasting that the hotel offered. We had dinner in one the restaurants. Excellent food, wonderful service and we have opera singers and live music.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariusz, Gdynia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is second best hotel in Cuzco after Palacio Nazarenas. Food is fine, everywhere walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel in Cusco. It is the best amenities. The service is far above. The are able to handle any requests that might be necessary. Very comfortable. Excellent food. It is my second visit and I will refund. It is a block from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is an amazing please to stay. The staff are experts at comfort, and customer service. The food is 5 star. It is my second stay in the deluxe Jr Suite and another in the deluxe suite. It was a spectacular stay. They have a driver when needed. They just don't miss a beat. Taking the Hiram Brigham Orient Express to Machu Picchu is the next best step. I highly recommend this place
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful property and stay!
We stayed here for multiple nights and had a great time. The location was accessible and the facilities were top tier. Great job.
Stayed 3 nights in Aug 2024

10/10 Excellent

Svetlana

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabelle, Long Island City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this hotel exceeded all of my expectations! The property was beautiful, particularly the courtyard. The rooms were small but have original paintings from when the property was a monastery. It was pretty amazing to stay at such a historic hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class hotel with world class staff. Everyone was highly professional and extremely friendly. Upon our arrival in high altitude Edson ensured our wellbeing and discreetly made sure that our entire stay was just wonderful. The 2 restaurants (one of them with live opera!) are great, the breakfast was amazing and we bonded with Sr. Sanquito. He started us on the right foot everyday. We learned a great deal about Pisco from Fernando at the bar; you need to meet him. We stayed for a week in May 2024 and will come back. We are likely to stay at other Belmond hotels because Edson did such an amazing job!
Stayed 6 nights in May 2024

10/10 Excellent

Richard

Stayed 2 nights in May 2024

10/10 Excellent

Andris

Liked: Cleanliness, property conditions & facilities, room comfort
Wow
Ive traveled quite a bit for work and vacations all over the work and I think this maybe best hotel I’ve stayed at. EVERYTHING superb- everyone looking out for guests. The facilities are historic but so beautiful and well kept. Location is ideal.
Stayed 1 night in Apr 2024

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, historic hotel with outstanding service. Everything about the Monestario Hotel is top notch. The rooms are beautiful, comfortable, large, and well equipped with everything you need for the most serene stay imaginable. The restaurant is excellent, the grounds, garden, chapel, and entire hotel is a work of art. It is expensive but highly recommended for a truly unique and memorable experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jan 2024

8/10 Good

Gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a beautifully designed hotel, feels very relaxing and zen, one thing that I didn't like was everything being charged in usd , only place in Peru charges usd for food , drinks , etc, I found the restaurants overpriced.
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very likely Cusco’s best hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional all around. This is part hotel, part art-house, part historical museum. Staff are fabulous.
Stayed 2 nights in Apr 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The best
The service in this hotel from the doorman all the way to the restaurant is been the best ever… we had a medical emergency and I would never forget all they did for us from beginning to the end incredible service like no where else
Stayed 4 nights in Mar 2023

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2023

10/10 Excellent

Edmund

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and service.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning over 300 year old hotel former seminary and training ground for Peruvian indigenous artists which is a museum in itself. An art tour was given by an older indigenous man who trained there and shared the history of the people, the art and the meaning of so much. We were upgraded to a one bedroom suite which maintains the history but has modern amenities. The dining is accompanied by instrumental music. The service the accommodations, food and history made this a most memorable stay
Stayed 1 night in Dec 2022

10/10 Excellent

Tomas Colm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, the staff very friendly, the location is out of this world, the building is very beautiful and impeccably restored.
Stayed 2 nights in Oct 2022