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Casa Cartagena Boutique Hotel & Spa

4.5 star property

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Photo gallery for Casa Cartagena Boutique Hotel & Spa

TV, DVD player
Front of property
TV, DVD player
Presidential Room (LP Suite Presidencial) | Frette Italian sheets, Select Comfort beds, minibar, in-room safe
TV, DVD player

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Free WiFi

Explore the area

View in a map
Pumacurco 166 - Centro Histórico, Cusco, Cusco, 8002
  • Place, Cusco Cathedral
    ‪2 min walk‬
  • Place, Plaza San Blas
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite

Suite | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 435 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Suite

Grand Suite | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Grand Suite

  • 650 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Presidential Room (LP Suite Presidencial)

Presidential Room (LP Suite Presidencial) | Frette Italian sheets, Select Comfort beds, minibar, in-room safe

Presidential Room (LP Suite Presidencial)

  • Sleeps 3
  • 1 King Bed

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About this property

Casa Cartagena Boutique Hotel & Spa

4.5-star hotel in Cusco Historic Center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free airport drop-off are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Casa Cartagena Boutique Hotel & Spa offers 15 accommodations with DVD players and minibars. Rooms open to balconies. Select Comfort beds feature Frette Italian sheets. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Qoya Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Casa Cartagena Boutique Hotel & Spa features an indoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4.5-star property. Event facilities measuring 172 square feet (16 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. A shuttle from the hotel to the airport is complimentary to guests (available 24 hours).

Casa Cartagena Boutique Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:30 AM and 10:00 AM.
Casa Cartagena Boutique Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free airport drop-off shuttle

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Frette Italian sheets
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
  • Resort fee: 10 percent of room rate

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Casa Cartagena
Casa Cartagena Cusco
Casa Cartagena Hotel
Casa Cartagena Hotel Cusco
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Casa Cartagena
Casa Cartagena & Spa Cusco
Casa Cartagena Boutique Hotel Spa
Casa Cartagena Boutique Hotel & Spa Hotel
Casa Cartagena Boutique Hotel & Spa Cusco
Casa Cartagena Boutique Hotel & Spa Hotel Cusco

Casa Cartagena Boutique Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 82 out of 90 reviews
Rating 8 - Good. 6 out of 90 reviews
Rating 6 - Okay. 1 out of 90 reviews
Rating 4 - Poor. 0 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and the property was physical therapy
Stayed 3 nights in Sep 2025

10/10 Excellent

Julie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this beautiful boutique property! Very nice accommodations, excellent breakfast, grounds are very well kept, attentive staff and the spa treatment was excellent! Thank you for a great stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
This is an adorable hotel located in the center
Stayed 1 night in Sep 2025

10/10 Excellent

Gladys, North Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the staff was really helpful and nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel. Very good quality. Reasonably priced. Friendly staff. Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Boutique

Exactly what a boutique hotel should be. Kevin at the front desk and Francesco at the hotel bar are ten star service….best of the best
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic -

I regret having such a short stay here! After many days touring the country this place was a welcomed luxury in preparation to fly out and head back to the States. The staff were extremely friendly and the small extras they offer were fantastic. We I travel back to Cusco, I will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel - so beautiful and amazing amenities and facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people in an incredible place for the price
Stayed 3 nights in May 2025

10/10 Excellent

Frank, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location to access all the good parts of Cusco. Casa Cartagena itself has been decorated with ambiente to preserve its 17 century history. Our room was vey spacious spacious, clean room and all the facilities were in great shape. The added plus is the superfriendly and helpful staff. This is 5star level.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel and room was absolutely top notch it was the staff the blew it over the top.From the registration, house cleaning and breakfast servers they are super professional and genuinely nice people. Can't wait to stay there again!!
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Property!! The restaurant area and spa are beautiful. The Staff was incredible!! So helpful in every area. We only stayed one night on our way back from visiting Manchu Picchu and we wish we had more nights. Will definitely be recommending this property and will stay there again!!!
Stayed 1 night in Apr 2025

10/10 Excellent

CHRISTINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were wowed by the outstanding customer service and attention to detail. From the moment we arrived, we had very personalized attention but not too much. The property is beautiful and there are only 15 rooms, so it’s really chill and quiet. Fernando also makes incredible Pisco Sours!
Stayed 2 nights in Apr 2025

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely respite!

It seems to have retained some of the peace and tranquility of its previous incarnation as a monastery. I would have spent more time just enjoying the hotel as a retreat had it not been for unfortunate, but obviously necessary, construction and garden mowing in the courtyard.
Stayed 2 nights in Jan 2025

10/10 Excellent

RAMON ALEJANDRO, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most memorable thing is the warmth of their staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Angela, Hindhead

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janine, Southfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, idyllic hotel in the middle of beautiful Cusco city with excellent food, drinks, accommodations and service! I highly recommend this gorgeous hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Aleria Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a wonderful experience, I felt so taken care of and spoiled by the staff. Could not have had a more wonderful experience. Stunning accommodations, delicious food, perfect location and amazing staff. Highly recommend for an unforgettable and amazing stay!
Stayed 3 nights in May 2024

10/10 Excellent

Fridrik Steinn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

jarrett, Gulf Breeze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Wonderful! Staff is excellent, and they go the extra mile to make you feel welcomed and assist in any way they can. We stayed 4 nights (Sept 2022) in the Master Suite and found the facility to be exceptional and yet not crowded. The breakfast buffet, and restaurant are well above your normal continental breakfast, they will cook you and omelet/poach eggs for you but the other food may tempt you enough that you won’t need anything cooked to order. The spa is perfect, and they will bring you a complimentary mint tea to the spa for your refreshment! Happy hour is complimentary as well and the staff will assist in making travel arrangements and be happy to do it! Grounds are pristine and the staff on Mani, Fernando, Juan, Claudia, and others are first rate! Within a 5 min stroll of the Plaza de Armas, and just a few more minutes to the San Pedro market. We absolutely enjoyed our stay! To the owner of this property, your staff is excellent! J & K Lewis
Stayed 3 nights in Sep 2022

10/10 Excellent

Riza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Riza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Cartagena provided an amazing experience. The room was beautiful and the staff were so kind and attentive. Definitely recommend!
Stayed 1 night in Jul 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary service. Happy to serve breakfast in my room daily, welcome appetizers daily with bar drink, attentive to necessary outside contacts… Had stayed at the nice Marriott earlier, this was vastly superior.
Stayed 4 nights in Jan 2022