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Casona les Pleiades

3.0 star property

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February 2025
March 2025

Photo gallery for Casona les Pleiades

Balcony
Exterior
Frette Italian sheets, down comforters, pillowtop beds, minibar
Courtyard
Comfort Twin Room, 2 Twin Beds, Private Bathroom | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Tandapata 116, Cusco, Cusco, 8003
  • Plaza San Blas
    ‪1 min walk‬
  • San Blas Church
    ‪1 min walk‬
  • Twelve Angled Stone
    ‪3 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Frette Italian sheets, down comforters, pillowtop beds, minibar

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Frette Italian sheets, down comforters, pillowtop beds, minibar

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, 2 Twin Beds, Private Bathroom

Comfort Twin Room, 2 Twin Beds, Private Bathroom | Frette Italian sheets, down comforters, pillowtop beds, minibar

Comfort Twin Room, 2 Twin Beds, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, City View

Frette Italian sheets, down comforters, pillowtop beds, minibar

Superior Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Private kitchen

Andenes

Breakfast included
Free WiFi
Laundry
Housekeeping
4.7 out of 5, Exceptional, (52)
The price is $75
per night
$75 total
includes taxes & fees
Feb 9 - Feb 10
Andenes

About this property

Casona les Pleiades

3-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities.
Casona les Pleiades offers 8 accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and down comforters. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

8 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Casona les Pleiades is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Casona les Pleiades has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Dutch, English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 25 per vehicle (one-way, maximum occupancy 4)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number 20537319167

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Casona Pleiades
Casona Pleiades Cusco
Casona Pleiades Hotel
Casona Pleiades Hotel Cusco
Casona Les Pleiades Hotel Cusco
Casona les Pleiades Hotel
Casona les Pleiades Cusco
Casona les Pleiades Hotel Cusco

Casona les Pleiades Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 21 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 8 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

H, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, good price, fine staff+rooms
One of the best services was a taxi driver recommended by the hotel. His name is Jaime Huaman. He spoke good English, took us on tours and was prompt and responsible for 4 separate trips. This recommendation by the hotel made a big difference in our visit.
Stayed 3 nights in Jul 2017

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place and first rate service
Great place but it can be a tad noisy... Not bad though. I would stay again for sure

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey with Great Service
The service was outstanding and the breakfast was delicious. My only challenge was it was difficult for my cab driver to find (not the hotel's fault necessarily), and it was so noisy outside my room (again - not their fault, but something to know).

2/10 Terrible

JOYCE, San Francisco

Disliked: Staff & service, property conditions & facilities, room comfort
NEVER AGAIN!
Our experience was far from optimal. Issues for travelers to consider include: 1) no vehicle access; you must carry your bags up stone streets and stairs. 2) unreliable hot water for the shower, no hot/warm water in the sink. 4) All drinking water is for purchase. 5) Payment terms are NOT clearly communicated (in contrast to what reception said). You must pay in cash -- soles or dollars -- unless your'e paying for 4 rooms, when you can use a credit card. 6) the website implies they provide airport transfers: what they do is book a taxi for you which you pay for. 7) It's very cold; the rooms have heaters and about 50 lbs of covers, but with an open air courtyard in a city that routinely goes down to low 40's at night, the common areas are not comfortable. 8) Make sure you don't get booked into their loft room in which you must go up and down a narrow spiral staircase to use the bathroom. They gave away the normal room we had booked (we booked three rooms) and this moldy room was what my niece had to stay in. This hotel went a long way to ruining our experience of Cusco. The staff tried, but they didn't have much to work with in this slipshod operation.

8/10 Good

Guillermo, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main square
I noticed a functional website for this hotel and they said they included or could arrange tourist amenities. I called them and asked them if they had a taxi driver who could pick us up at the airport and drive us around the different tourist sites on our way to a different hotel in Ollaytantambo. The price was agreed via email, and Jaime pick us up at the airport and took us all over the archaeological sites. The hotel is your typical basic bed, bathroom, and towel. The stuff is very friendly and you can get a coca tea at any time.

8/10 Good

marilyn, calgary

Liked: Cleanliness, staff & service, room comfort
Hotel lovely, homey, little spot to have quick access to the city square, many markets, even more restaurants. Takes a bit of a walk up coble stone street and steps (prep for MachuPicchu)to the top of the hill. The staff are exceptional, always available, helpful with tips and questions re any plans you may be making. Good brekkie to start day. We stayed 4 nights before going to MP, and then returned for 2 more nights, they will store baggage. It's a little rustic, but is B & B. We would definitely go back!

8/10 Good

Tina, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in cool neighborhood.
The staff went out of their way to make us comfortable and to arrange transportation for us to the airport.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

EugeneF, San Francisco

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cute hotel, cheap, challenging location
Pros: Cute hotel, great breakfast, relatively cheap. Cons: Staff barely speaks English, very noisy at night (bar with live music next door), room was freezing cold when we arrived and took a day to warm up.

6/10 Okay

MoiraS, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B but unfortunately noisy at night
Very friendly and helpful staff who allowed us to check in early. Convenient location but unfortunately next to 2 noisy club/bars, which made sleeping difficult. Maybe better during the week as we were there Friday and Saturday nights.

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
service
Hotel manager Roberto did not want to honor the airport taxi after describing it was included in the reservation. Also, Roberto charged our American Express a 6 percent fee for using the card after reservation was booked with Hotels.com. It was not necessary. Hotel personel was pleasant; although we experienced a poor quality of service through management. I would not stay there again in the future. I was offered better choices and services on my previous nights in Cuzco.

10/10 Excellent

Allan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was in a great location, not far from the main square (albeit straight uphill). We had a problem in our room - the water boiler leaked above our room, causing water to run down the walls, but the staff sorted out the problem quickly and were really apologetic. They were very friendly and helpful, the rooms were nice and cosy, and we would certainly stay there again.

10/10 Excellent

Leanne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
This hotel is wonderful. It's very small (and personal and the staff are friendly. It has a very Peruvian feel to the hotel and doesn't feel like a generic run of the mill hotel. It was very clean and the beds were very comfy. Shower in room was a little tricky to get the right mix of hot and cold, but we stayed in a different room after doing the Inca Trail and the shower in that room was fine. Breakfast was included and was great, and there was always a plentiful supply of coca tea through out the day to combat the altitude sickness. Overall we really enjoyed our stay and I will be recommending it to any friends who travel to Cusco.

4/10 Poor

PopularJames, Pennsylvania, US

Disliked: Staff & service, property conditions & facilities, room comfort
If you like cold showers...
I am Peruvian living in the US and traveled to Cusco for my second time. On my last day in Cusco I had planned a couple of activities. But instead had to wait for 3 hours for hot water. Hotel ran out of propane gas for the water heater and it took them from 7am until 10am to replace the gas tank. Then of course it will take at least another hour for it to heat the water. I had to be at the airport at 11 so I could not visit the places I had planned and had to leave for the airport without a shower. Never again at this place.

10/10 Excellent

Gene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Little Abode
This hotel was really charming located right next to San Blas. We spent two nights there and had a wonderful time. The rooms were cosy and clean. The service was also great. The staff helped us out with transportation, gave us information about the city and also arranged for continental breakfast because we checked out before the breakfast buffet was ready. There was free Wifi and the view of Cuzco from the third floor was amazing. The only problem we had was with the heating. Cuzco can be really cold at night and the plug in heater they provided was insufficient to keep us warm. However, there were many layers of sheets and we managed to stay warm with that. It's a great place to stay for your holiday.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
We stayed here our first night before our train ride to Machu Picchu, and then 2 more nights after our visit to MP. The hotel is small, very cozy and the hotel staff was very accommodating. Plenty of hot water for showers and the beds were pretty cozy especially for us who just returned from 4 days in the jungle. While it is not at all like a "chain hotel" it is very quaint and comfortable. The security at the front door made us feel very safe and almost like were in our own little haven. It's a little bit of a hike, but certainly worth it. Love the colors and the decor! Would definitely stay here again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...not too loud and easy access to a variety of plazas and services. The rooms were comfortable. The only criticism is the third night that we stayed, there was no hot water.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
appears to have changed ownership recently. Nice facility in a great neighborhood but prices are quite high for Cusco. Surcharge for credit cards was a major inconvenience. Wifi does not work in all rooms. Good breakfast.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location
The hotel is quaint and clean. It is located in San Blas close to the main plaza. The beds are cozy, breakfast is good. Good value for the price. Only negatives are low water pressure and sometimes you can hear other guests.

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco Home Away From Home
Felt more like a home away from home than a hotel. The people were extremely friendly and helpful. Very flexible with breakfast as we headed out early for the trip to Machu Picchu and great accommodations. If we're ever in Cusco again, we'd stay at Casona les Pleiades!