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Chakana Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chakana Hotel

Double Room | Premium bedding, down comforters, in-room safe, desk
Buffet
Front of property
Staircase
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Av.Huascar 246, Wanchaq, Cusco, Cusco, 08200
  • Coricancha
    10 min walk
  • Twelve Angled Stone
    14 min walk
  • Plaza de Armas
    15 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    5 min drive

Room options

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, desk

Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, in-room safe, desk

Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, desk

Triple Room

  • 194 sq ft
  • Sleeps 4
  • 3 Twin Beds

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includes taxes & fees
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About this property

Chakana Hotel

Cusco hostel close to Plaza de Armas
Along with a restaurant, this smoke-free hostel has a business center and laundry facilities. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport drop-off, and a free manager's reception. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Chakana Hotel offers 23 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cusco hostel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hostel offers a restaurant. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access. A business center is on site. A shuttle from the hotel to the airport is complimentary to guests (available 24 hours). This business-friendly hostel also offers tour/ticket assistance, laundry facilities, and a front-desk safe.

Chakana Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM. The hostel offers a complimentary manager's reception on select days.
Chakana Hotel has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free airport drop-off shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PEN 50 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: PEN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 20564498689

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Chakana Cusco
Chakana Hostel
Chakana Hostel Cusco
Chakana Hostel
Chakana Hotel Cusco
Chakana Hotel Hostel/Backpacker accommodation
Chakana Hotel Hostel/Backpacker accommodation Cusco

Chakana Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

David, Redlands, California

Liked: Cleanliness, staff & service
The best Hotel Staff around!
The room was fine -- small, but clean. On the downside the bed was hard, and there was a fair amount of noise. There is no air conditioning or heater -- but the weather was moderate. The hotel is within close walking distance to the city center. But on the much bigger plus side, is that on both days my Expedia booked tour companies let me down, but the caring staff at Chankana Hotel (Hostel) went above and beyond to help salvage my entire trip! The second day of my trip the Chankana staff earned my MVHS (Most Valuable Hotel Staff Award)! I had previously booked and confirmed an all-inclusive trip through Expedia to Machu Picchu (the purpose of my trip), but the tour company that was supposed to pick me up at 5:30 A.M.-- "No-showed." The staff spent tremendous time trying to reach the flakey tour company, but my time was running out. Finally the owner got on the phone and started calling around to other tour operators to see if I could still make it to Machu Picchu. A tour operator the owner knew personally came to the hotel and helped me (do the almost impossible at that point) -- piece together a ltrip. I left Cusco at noon, but I had a glorious quick trip to one of the seven new wonders of the world! -- the Chakana Hotel Staff (and their contacts) saved my trip!

8/10 Good

gary, The Bronx,NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
You get what yoh pay for. Its clean except for some mold on shower ceiling. The tension bar thst holds the shower curtain fell down. Safe neighborhood, close to the sites.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Chakana
The stay was not as bad as it would seem. You are about a 15 minute walk from the center plaza but its a large uphill walk. The hotel is small but similar to others. The staff know the distance makes it hurt to attract guests so they work twice as hard to help with anything they can. Downfall was that they do their own handyman work like most in Cusco and we lost hot water for two days and cable for a night. Overall though i would stay here again because of the staff alone!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for the price -- really, really great staff
This is an older hotel and at this price is about what you'd expect. Where the place really shines is the staff -- just really nice and helpful people that do everything possible to make your stay go smoothly. Nohemi is "A1" and really knows the city. Also hats off to Hermehinda -who makes sure breakfast is perfect, Tiny little Angehca who does everything at double speed, Joule, Paul and JR. They really made getting to Macchu Picchu easier.

6/10 Okay

Pernille, cusco

Liked: Staff & service
Personalet var utrolig hjælpsomme. Det største problem var at der ikke var varmt vand.