El Balcon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Balcon

Porch
Restaurant
View from room
Terrace/patio
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Restaurant
    Restaurant

Explore the area

Map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Plaza de Armas
    6 min walk
  • Plaza El Regocijo
    7 min walk
  • Inca Museum
    8 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    8 min drive

Room options

Double or Twin Room, 3 Twin Beds, Garden Area

  • 430 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room, 1 Double Bed, Balcony

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Double Room, 1 Double Bed, Garden Area

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Twin Room, Garden Area

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

El Balcon

3-star hotel in Cusco Historic Center
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. This Cusco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

El Balcon is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 175 reviews" "
Rating 8 - Good. 45 out of 175 reviews" "
Rating 6 - Okay. 12 out of 175 reviews" "
Rating 4 - Poor. 6 out of 175 reviews" "
Rating 2 - Terrible. 3 out of 175 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Stayed 2 nights in Aug 2024

10/10 Excellent

Denée

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone staying in Cusco! Beautiful place and lovely helpful staff! Very walkable distance to the main square but just far enough away to be a quieter area. Also a nice walk/hike from the hotel to the ruins!
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria at reception is the best! She helped our family with coordinating transportation and finding out information about Cusco. All of the staff were friendly and kind. The rooms and property are beautiful and extremely well maintained. The meals in the restaurant were delicious and a full breakfast was provided.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente y el desayuno riquísimo.
Stayed 1 night in Jun 2024

10/10 Excellent

Shabbir, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Balcon is a nice hotel. However it is not reccomended for people with disabilities or problem with walking steep roads or climbing steps. The hotel breakfast is excellent and staff is very courteous and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, friendly corner with a view!
Ei Balcon was perfect for me. Time for myself and writing in a beautiful place; an excellent breakfast, a good supper and glass of wine if I wanted it. Friendly service and easy access to the centre, along with wonderful views. I hope I will have the chance to come back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das beste Hotel unserer Reise! Total schönes Anwesen, die Zimmer rustikal modern eingerichtet und das Frühstück der absolute Hammer! Das freundliche Personal hat uns auch mit einem Transfer zum Flughafen geholfen. Alles in allem top!!
Stayed 1 night in Jun 2024

10/10 Excellent

joseph g.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at El Balcon twice and have a third stay booked. Well kept property and grounds, courteous staff, great breakfast, very clean and comfortable rooms and bed, common dining area open after hours, free luggage storage while a trek, 10 minute walk from plaza. Quiet street at night.
Stayed 1 night in May 2024

10/10 Excellent

Graeme Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had plenty of character and made you feel absorbed into Cusco. Staff and food brilliant.
Stayed 7 nights in Mar 2024

8/10 Good

marlo, Huntington Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chef and rest. Staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel. The building and the view are beautiful and the restaurant was very good too. I would recommend to anyone looking for a hotel jn Cusco.
Stayed 1 night in Dec 2023

10/10 Excellent

Simratpal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is generous and property is clean
Stayed 4 nights in Jul 2023

10/10 Excellent

Hernan, birmingham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel muy atentos y todo muy limpio. Desayuno estupendo. Lo recomiendo de verdad
Stayed 2 nights in Jun 2023

8/10 Good

santosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in Cusco !!
Excellent location and rustic lodge. The breakfast was fantastic with local produce and cereal made by the kitchen ladies !! only con- room was cold due to old structure and inadequate heating
Stayed 4 nights in Jun 2023

8/10 Good

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place in general.
Stayed 6 nights in May 2023

10/10 Excellent

roger

Liked: Staff & service, room comfort
The best breakfast in Peru
A delightful place. Nice room in an historic building and the best breakfast we had in the whole of Peru: the formidable lady in charge of the restaurant was really keen that we had a nice meal. A pretty good location - about 15 minutes' walk from the main square but you wouldn't want to be any closer in than that, probably
Stayed 3 nights in Nov 2022

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing with friendly staff and amazing food, give it a try, you'll love it!
Stayed 1 night in Dec 2022

6/10 Okay

Lorenzo

Traveled with family
Liked: Cleanliness
The physical location in an old traditional house is great. Food was awesome. Rooms needed more places to store or hang clothes. Biggest negative was bathroom. The steam from the shower would accumulate and condense in the skylight. Then it dripped on you as you stood at the sink, brushing teeth, washing hands, etc. As a result, it had a very dank, unpleasant smell.

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly. Everything clean and taken care of

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!

2/10 Terrible

Anthony

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pictures are deceiving. This "hostal" was located on a very dangerous road in Cusco. The road is so narrow that you're nearly struck by traffic entering or exiting the premises. The front door is locked and you must buzz your way into the property like a delivery person. There are no televisions in the room and generally everything is dated. The staff was rather rude upon our check-in. Breakfast was also sub-par. If I was forced to say something positive about this hotel, I would say their interior garden area is beautiful. It is also located only 5 or 6 minutes walking to Plaza de Armas. I stayed in Abittare hotel for 2 days prior to this stay and it was far superior. I recommend another hotel for your stay in Cusco.
Stayed 1 night in Nov 2022

10/10 Excellent

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay in Cusco. The second floor really offered us a good view of Cusco city with Andean backdrop. Breakfast was very good, with everything was made in house including yogurt, jam, coffee and hot breakfast.
Stayed 6 nights in Nov 2022

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Easy check in. Very helpful staff!!
Stayed 1 night in Nov 2022