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Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 1 Double Bed, Garden Area

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double or Twin Room, 3 Twin Beds, Garden Area

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, Garden Area

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. This Cusco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

El Balcon is a smoke-free property.

  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Daily
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • 24-hour front desk
  • Laundry facilities
  • Free breakfast
  • Tours/ticket assistance
  • Total number of rooms - 17
  • Internet access - wireless
  • Dry cleaning/laundry service
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.

  • Room service (limited hours)
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Wireless internet access
  • Shower only
  • Hair dryer (on request)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Food & Drink

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

El Balcon has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted.

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Children may not be eligible for complimentary breakfast.

Contactless check-in and contactless check-out are available.

Hotel Names

  • El Balcon Cusco
  • El Balcon Hotel
  • El Balcon Hotel Cusco
  • Balcon Hotel Cusco
  • El Balcon Hotel
  • El Balcon Cusco
  • El Balcon Hotel Cusco

Hotel Reviews

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