See all properties

El Balcon

3.0 star property

Choose dates to view prices

Photo gallery for El Balcon

Porch
Terrace/patio
View from room
Suite, Balcony | Balcony
In-room safe, WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant
$85
Dec 9 - Dec 10

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • 430 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Living area
Kantu Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Parking available
4.5 out of 5, Wonderful, 312 reviews
Kantu Hotel

About this property

El Balcon

3-star hotel in Cusco Historic Center
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
El Balcon offers 17 accommodations with complimentary bottled water and bathrobes. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. This Cusco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

El Balcon is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20442088811

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 310 reviews
Rating 8 - Good. 61 out of 310 reviews
Rating 6 - Okay. 16 out of 310 reviews
Rating 4 - Poor. 8 out of 310 reviews
Rating 2 - Terrible. 5 out of 310 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Stayed 1 night in Sep 2025

8/10 Good

Stuart

Traveled with family
Liked: Amenities
This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramses

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Stayed 2 nights in Aug 2025

6/10 Okay

E.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The place was pretty nice overall. Breakfast was better than most places we have been to in Peru. The noise was awful though. Starting at about midnight fireworks were going off like every 15 minutes, creating a form of psychological torture. This went on pretty much till it got light out, at that time, the people above us started making loud noises. Like dropping pool balls or something on the hard wood floors. Overall the place was clean and did the job for one night
Stayed 1 night in Aug 2025

10/10 Excellent

Kuang

Stayed 2 nights in Aug 2025

2/10 Terrible

Nahida

Disliked: Staff & service, property conditions & facilities
This is a difficult review to write as the stay in El Balcon began so well, my boyfriend and I checked in on the 26th and were due to check out on the 29th August, we stayed in room 14 which is on the 1st floor all the way at the end with a view of the mountains. We were left to ourselves which was nice as we were acclimatising to the altitude. On the 2nd night, my boyfriend was in the shower, and I decided to open the window hatch to see the night view and was startled to see one of the cleaners outside, I laughed as we both jumped and he explained in Spanish that he was checking the gas pipe which I didn’t think much of as it seemed very normal. The following morning as we were getting ready to go to breakfast at the hotel, I was in the room getting changed and I see an eye appear in the key hole gap of the door, I screamed and heard running across the corridor, I yelled for my boyfriend and we ran out but they had disappeared. I got quite emotional explaining what happened to the concierge who said they would report to the owner. There were no cameras either but after describing the man who was “fixing the gas pipes” the night before, she said that doesn’t make any sense as all of that equipment is in another area of the hotel. I was with a male and went through this so I can’t imagine the experience of a solo female traveller. I wouldn’t recommend this hotel until proper doors and locks are installed, cctv is installed in all areas and the person involved is fired.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica L

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025

8/10 Good

zhiqiang

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is great except the room is small. The front desk, the breakfast are great
Stayed 1 night in Aug 2025

10/10 Excellent

Blake

Liked: Staff & service, amenities, property conditions & facilities
I cannot recommend this property enough. Absolutely incredible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside this property is unassuming. Once you enter, it’s a whole other world. The staff were friendly and Juanita’s brownies hit the spot. The hotel is quaint and unique. The staff provided an early morning snack to go for our early tour departure. They held luggage for other travelers as well. The location is within a walking distance of the main square, restaurants and shopping. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property. Nested in the hills on Cusco. The staff was friendly and helpful. The view over the city is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is in walking distance to the main square of Cuzco. They small garden is postcard picture of tranquility. The staff is always helpful and attentive . As they say, always done with," cariño:
Stayed 5 nights in Jul 2025

10/10 Excellent

Sebastiano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet. The hotel has a very antique and rustic feel which very much added to it as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Benny, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

10/10 Excellent

Katja

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

C.

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The house is so beautiful. The restaurant is amazing: organic foods, good seasoning. They provided us comfort dinner after our Inca trail. All the staffs are so so nice and helpful. They kept our suitcase during the Inca trail. Our journey couldn’t be more satisfying without them.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, Clean, Comfortable

Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.
Stayed 21 nights in Jun 2025

10/10 Excellent

Oscar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention by staff. Very close to the center of Cuzco. Rooms are comfortable and clean. The free breakfast is excellent
Stayed 2 nights in Jun 2025