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El Retablo

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for El Retablo

Interior
View from property
Deluxe Twin Room | View from room
Hallway
Front of property

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Ese 343, Cusco, Cusco, 8002
  • Inca Museum
    ‪4 min walk‬
  • Cusco Cathedral
    ‪4 min walk‬
  • Plaza de Armas
    ‪5 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Double Room, 1 King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Double Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

Socia/tel Cuzco Plaza

Free WiFi
Restaurant
Breakfast available
Business services
4.3 out of 5, Excellent, (173)
The price is $46
per night
$51 total
includes taxes & fees
Jan 27 - Jan 28
Socia/tel Cuzco Plaza

About this property

El Retablo

3-star hotel in Cusco Historic Center
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and 24-hour room service. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Change of towels is available on request.
El Retablo offers 17 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Cusco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

El Retablo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20512736484

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

El Retablo Hotel Cusco
El Retablo Hotel
El Retablo Cusco
El Retablo Hotel
El Retablo Cusco
El Retablo Hotel Cusco

El Retablo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 117 out of 129 reviews" "
Rating 8 - Good. 11 out of 129 reviews" "
Rating 6 - Okay. 0 out of 129 reviews" "
Rating 4 - Poor. 0 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stephen, Smithfield

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay in Cusco, I loved every part of this hotel! The atmosphere and aesthetic is beautiful, the colorful paintings everywhere really brighten the hotel. The breakfast is exceptional, particularly compared to other experiences in Peru. Finally, the hotel is conveniently located just a few blocks from the plaza and San blas.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful decor. Very cozy! I would definitely recommend this place.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, warm reception, colorful decor
Beautiful mountain views from the hotel room balcony. Front desk and security staff were very kind and helpful. There was quite a bit of noise from construction and celebrations on the plaza del armas. But would definitely recommend this adorable and colorful place.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Retablo - Deluxe Room w/ King Bed review
Our room was amazing! Very decorative and the staff went above and beyond to make sure our stay was comfortable. Breakfast was amazing as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

BlakeAdams, Long Beach, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique hotels I've ever stayed in. The art in every room and outside at the property is amazing. Very unique and nothing like I have ever seen. Staff was informative and helpful. For the price you will not find a better hotel in Cusco
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique charm with hand painted celings and touches. A grear stay!
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing choice in Cusco
This was an excellent hotel. The staff were great! the details in the decor was beautiful! Everything was walkable, and the beautiful Inca remains are just a 10 minute walk uphill.
Stayed 4 nights in Oct 2019

10/10 Excellent

MargaretFrancke, St. George, Utah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that it was clean and decorated with bright colors. I loved the staff. I think transportation to and from the airport should be included.
Stayed 5 nights in Sep 2019

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor and close to main square
Unfortunately, I was suffering from altitude sickness while staying here, but the staff did everything they could to make me more comfortable. The hotel is beautifully decorated. Word to the wise though: don't think you're going to have an easy time lugging heavy bags up the two or three sreep blocks to access the hotel from town.
Stayed 2 nights in Sep 2019

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco is Pretty cool.
We had a great stay in Cusco. This hotel was in walking distance to a lot and when we did need a taxi, they were very helpful in arranging that for us.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beautiful blue doors and painted flowers everywhere. The bed was amazingly comfy and we had a great view of the city. The breakfast, included in the stay, was delicious with lots of variety. The wifi was fairly weak due to the heavy stone walls and the property is up a steep cobbled side street so be prepared to walk (9 out of 10 taxis we asked refused the ride because the street is one-way and too steep).
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love every minute.! Everybody was soo polite, helpful.Me and my husband we thank you for everything.!
Stayed 5 nights in May 2019

10/10 Excellent

Pat-Tennessee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would give this hotel an excellent review on everything, but the location turned out to be very challenging. It is located on a very narrow street and no taxis wanted to go there (and most didn't even know where it was). If we were lucky to find a taxi willing to take us there, the taxi would have to drop us off at the base of the hill where the hotel is located because the street is so narrow, no vehicle could go thru and it was just awful carrying our luggage. The staff went above and beyond to help us, but we would not recommend the place if you are not a hiker that enjoys going up hill on very challenging roads. Kudos to Macdeli from the lunch room and Adrianita from reception, they were just the most friendly ever.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The building and rooms are so cute and lovely! The staff were super helpful and positive; my only negative is that, because it's a little, boutique place in a refurbished colonial manor, the restaurant/cafe is quite small and limited. There's lots of great places nearby, though.
Stayed 3 nights in May 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and confortable
Lovely and cozy place the only thing was the heater that wasn’t working in our room but after we told them they gave us an electric one to put in the room so everything was fine then. I really recommend it and we would come back for sure.
Stayed 4 nights in Mar 2019

10/10 Excellent

Dumitru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Cusco. My 2-year old girl loves the complementary chocolates served in small handmade baskets. The location is on the hill and the view is great. The only problem is that it might not be a wheelchair/stroller friendly hotel since the street is pretty steep. Spacious room, great staffs, great food, and free oxygen make this hotel one of the greatest choices in Cusco.
Stayed 1 night in Dec 2018

10/10 Excellent

John, Warminster, PA USA

Liked: Staff & service, property conditions & facilities
This colorful hotel was a great stay for 4 of us for 2 nights. The rate was reasonable and most of all the staff was very helpful arranging private vans and tours at the last minute.
Stayed 2 nights in Dec 2018