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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Reception
Restaurant
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
$136
Sep 2 - Sep 3

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • San Pedro Market
    ‪2 min walk‬
  • Plaza de Armas
    ‪8 min walk‬
  • Cusco Cathedral
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Twin Beds

Traditional Triple Room, 3 Twin Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Triple Room, 3 Twin Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Union Hotel Cusco

3.5-star hotel in Cusco Historic Center
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A shuttle from the airport to the hotel is complimentary to guests (available on request). This Colonial hotel also offers a terrace, an arcade/game room, and tour/ticket assistance.

Union Hotel Cusco has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 20526897839

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ULRIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

6/10 Okay

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
You can hear everything in the rooms next to you and above, and obviously vice versa. Bring earplugs.
Stayed 5 nights in May 2025

10/10 Excellent

Sandra

Loved our stay, but the room noise next to Kitchen was terrible!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ate several meals in the restaurant and the food was fantastic. One night they had live music which was a lot of fun. The courtyard was filled with plants and quite beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved all the amenities this hotel had.. onsite restaurant, classes, the live music every night, KiKi the alpaca was super cute. It’s also walking distance to markets and main square. The staff is amazing and super helpful. When we had to leave early for a tour, they packed a small snack bag. (Water, fruit, crackers, and some small candies). The restaurant has some yummy options. Their breakfast is great also.. they made pancakes, waffles, omelette, etc. upon request. We stayed one night (first floor) and came back after visiting Machu Picchu and stayed two nights. We liked the room on the second floor the best.. much roomier. My only observation is that it’s not a very quiet hotel. Most rooms look down on to the courtyard and staff can be heard starting their day early. So if you’re looking for rest and relaxation my suggestion is to request a quiet room. Also, on our first night, they turned off the water from 11p-4:07 to be exact. We were warned it would be off from 11p-3am so we expected it but they didn’t turn off our water on our second stay. Despite this I do recommend it due to the friendly staff and location.
Stayed 2 nights in May 2025

10/10 Excellent

Marguili

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service also clean with friendly staff. Live music,delicious restaurant and bar.
Stayed 1 night in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic and friendly
Stayed 3 nights in May 2025

8/10 Good

Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower towels smelled like vomit, fortunately linens didn't. The property has very good potential but unfortunately there's a lot of noise during the night (2am, 4am, etc) because of people not being mindful and talking very loudly and rolling their luggage when getting to their room, etc. We stayed at 2 properties in Cusco and this one was $40 more than the other but we're not sure it was worth that extra cost. The location is fine but not the closest from Plaza Mayor (although still definitely walkable), but very close to San Pedro Market. On the more positive side, the common areas are wonderful and their breakfast was fabulous. The even had a baby alpaca on location! Many attentions are done such as chocolates on your bed upon arrival, bed sheets warming using hot water bags at the feet of the bed, etc. All in all we're on the fence about recommending this hotel in Cusco because of the noise and bad experience with smelly bath towels which grossed us out...
Stayed 1 night in May 2025

6/10 Okay

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never been treated so well at a hotel best customer service !
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place! Our room was very nice, clean & comfortable. The restaurant was excellent, breakfast was amazing!! I have never had a breakfast with so many food items. We didn't feel like going out at night, so we played games and had dinner in their lounge area-it was a great time! Kiki the lama is the best! My husband did the Pisco Sour and Cerviche classes, he loved it.
Stayed 2 nights in May 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food at the restaurant. Easy arrangement of pick up from airport. Excellent staff. Great area to hang out, live music and plenty of activities in the hotel. They even have a baby alpaca!
Stayed 1 night in May 2025

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, close to everything and lots of activities planned
Stayed 4 nights in May 2025

6/10 Okay

Raymond

Traveled with group
Stayed 1 night in May 2025

6/10 Okay

Jyotsana

Traveled with family
Disliked: Cleanliness
Average stay, it's good if you just need to drop your bags and travel elsewhere. There was dirt falling on the bed from the ceiling which was quite annoying. The staff is mostly polite with one or two exceptions.
Stayed 5 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Free goodies. Llama in courtyard and hot water bottles in bad were all unexpected treats
Stayed 1 night in May 2025

8/10 Good

Celso A

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing amenities and events! Wish we could have participated in more. The on-site restaurant was delicious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Karin, Waltham

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Shyam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025