This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include conference space. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers a library, a terrace, and multilingual staff.
LP Los Portales Hotel Cusco is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour airport drop-off shuttle (surcharge)
Food and drink
Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
A coffee shop/cafe
A restaurant
Things to do
Library
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
1,798 square feet of conference space
2 meeting rooms
24-hour business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
4 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
Minibar
More
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 7 per person
Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 20606790890
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
Property is also known as
Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco
LP Los Portales Hotel Cusco Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.
The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.
Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.
Friendly, helpful. Would have liked a late checkout but this was not available and alternatives were provided.
Roy
Stayed 1 night in Sep 2024
8/10 Good
Shariq
Traveled with family
Sep 5, 2024
Liked: Cleanliness, staff & service
I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.
The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.
Muy bonito. Servicio excelente. El cuarto es ćomodo. El desayuno es muy rico y completo. A pasos del centro y de mercados de artesanías. A 15 minutos del aeropuperto. Lo único que no nos gustó es que el cuarto no tiene ventilación, sólo tiene calefacción.
P this property was very clean. Nice rooms. Lots of amenities. The breakfast was a actual American style buffet with different options. Hottest shower I've taken in days scalding hot had to cut on the cold water; It was so hot. Don't even think about it. Just book here.
Kimmy
Stayed 1 night in Aug 2024
6/10 Okay
Walid
Traveled with family
Aug 8, 2024
Liked: Cleanliness
Person at reception wasn't very helpful when i requested food delivery.
Great location, clean and comfortable rooms. Friendly and helpful staff, I was even allowed to check out a little bit later as I was leaving in the evening. Hot water and great water pressure. Walking distance to main square and close to shops and restaurants. Great night sleep.
Very cute hotel; very friendly and professional staff. Had 1 incident with a member and the management addressed it immediately. Loved their professionalism! Breakfast was very lovely. Thank you so much!