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LP Los Portales Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Interior
Lobby lounge
Lobby sitting area
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
$145
Oct 1 - Oct 2

Explore the area

View in a map
Av El Sol 602, Cusco, Cusco, 84
  • Coricancha
    ‪3 min walk‬
  • Plaza de Armas
    ‪8 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Basic Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout drapes

Twin Room Standard

  • 193 sq ft
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

Minibar, in-room safe, desk, blackout drapes

Double Room Standard with Street View

  • 193 sq ft
  • Sleeps 2

View all photos for Room Superior with internal view

Minibar, in-room safe, desk, blackout drapes

Room Superior with internal view

  • 193 sq ft
  • Sleeps 2

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About this property

LP Los Portales Hotel Cusco

3.5-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include conference space. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers a library, a terrace, and multilingual staff.

LP Los Portales Hotel Cusco is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20606790890

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 539 out of 746 reviews
Rating 8 - Good. 162 out of 746 reviews
Rating 6 - Okay. 24 out of 746 reviews
Rating 4 - Poor. 6 out of 746 reviews
Rating 2 - Terrible. 15 out of 746 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay at Los Portales. The staff was extremely friendly and was always willing to assist where they can. The hotel was clean, food and breakfast options were great and it was a good proximity to restaurants and the main square. Will definitely recommend.
Stayed 5 nights in May 2025

10/10 Excellent

CARLOS

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good I was just one night, everything was perfect, the people very kind, good breakfast and comfortable room
Stayed 1 night in May 2025

10/10 Excellent

JULIET

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff. Excellent restaurant . Water fountain, kettle and tea in room. Cosy lounge with books to read. Easy walk to old town.
Stayed 5 nights in May 2025

10/10 Excellent

Vanesa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.. enjoyed my stay...
Stayed 1 night in May 2025

6/10 Okay

Maina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Traveled with family
A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Stayed 2 nights in Apr 2025

10/10 Excellent

Shaunmesha, Frisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Sean

Stayed 5 nights in Apr 2025

10/10 Excellent

Aliette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean and staff was very welcome and helpful all the time
Stayed 3 nights in Mar 2025

6/10 Okay

Timothy

Liked: Property conditions & facilities
Very small rooms. Hard mattress. Breakfast is subpar for the area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Good: location, staff, breakfast, and beds. Not so good: slow drains in bathroom, noise from hotel courtyard is bothersome for rooms facing the atrium.
Stayed 1 night in Mar 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included
Stayed 3 nights in Feb 2025

8/10 Good

Yusleidy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again
Stayed 2 nights in Feb 2025

8/10 Good

Elones F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best value for price - amazing staff, rooms, tea service, breakfast, luggage storage, laundry, etc. highly highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended.
Stayed 2 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly but professional

Friendly but professional feel. Room was quite small and also very warm. Overall a good stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tony

Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo, Winchester

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 8 nights in Jan 2025