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LP Los Portales Hotel Cusco

3.5 star property

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Lobby lounge
Interior
Lobby sitting area
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Laundry
  • Room service
$69
Jan 17 - Jan 18

Explore the area

View in a map
Av El Sol 602, Cusco, Cusco, 84
  • Place, Coricancha
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪12 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Basic Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout drapes

Twin Room Standard

  • 193 sq ft
  • Sleeps 2

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout drapes

Single Room Standard

  • 150 sq ft
  • Sleeps 1

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout drapes

Suite Junior

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

Minibar, in-room safe, desk, blackout drapes

Double Room Standard with Street View

  • 193 sq ft
  • Sleeps 2

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior with internal view

Minibar, in-room safe, desk, blackout drapes

Room Superior with internal view

  • 193 sq ft
  • Sleeps 2

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About this property

LP Los Portales Hotel Cusco

3.5-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, a 24-hour business center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1798 square feet (167 square meters) include conference space. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers a library, a terrace, and multilingual staff.

LP Los Portales Hotel Cusco is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20606790890

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

LP Los Portales Hotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 567 out of 784 reviews
Rating 8 - Good. 167 out of 784 reviews
Rating 6 - Okay. 27 out of 784 reviews
Rating 4 - Poor. 6 out of 784 reviews
Rating 2 - Terrible. 17 out of 784 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Lima

Stayed 4 nights in Sep 2025

10/10 Excellent

Herman Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Located in in the historic district/staff more than helpful/great restaurant/clean room/I recommend without reservation
Stayed 1 night in Sep 2025

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Herman, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Reji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre
Stayed 6 nights in Sep 2025

10/10 Excellent

Victor Manuel

Stayed 1 night in Sep 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son got food poisoning at their restaurant after eating a grilled trout for dinner. He vomited and had diarrhea the whole night we needed to send him to the clinic for an IV. Took him 3-4 days to recover. Maybe it was bad luck bad I will avoid eating at their restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

CHING- HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent staff. Would stay again in a minute
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

10/10 Excellent

Yiping

Stayed 3 nights in Aug 2025

10/10 Excellent

Richelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!
Stayed 3 nights in Sep 2025

2/10 Terrible

Karen

Stayed 3 nights in Aug 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel. Excelente ubicacion en Cusco y hasta incluye desayuno y seleccion de te :D
Stayed 1 night in Aug 2024

10/10 Excellent

KRYSTYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean Carlo

Traveled with family
Liked: Cleanliness, staff & service, amenities
The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodrigo De La

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay. Food options and room comfort were all great
Stayed 3 nights in Jul 2025

10/10 Excellent

B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Breakfast was good. Rooms very nice and bed was comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!
Stayed 4 nights in Jul 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025