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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property

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Reception
Spa
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Coricancha
    ‪2 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 2 Bedrooms, Non Smoking

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

JW Marriott El Convento Cusco

  • Pool
  • Breakfast included
  • Spa
  • Restaurant
4.9 out of 5, Exceptional, (1001)
$386 nightly
The price is $386 total
All taxes and fees included in total
JW Marriott El Convento Cusco

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star hotel in Cusco Historic Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Palacio del Inka, A Luxury Collection Hotel by Marriott features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palacio del Inka, A Luxury Collection Hotel by Marriott is a smoke-free property.

Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Inti Raymi Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Lever door handles
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1450
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.91
  • Service fee: USD 10 per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20114803228

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 748 out of 907 reviews
Rating 8 - Good. 105 out of 907 reviews
Rating 6 - Okay. 27 out of 907 reviews
Rating 4 - Poor. 16 out of 907 reviews
Rating 2 - Terrible. 11 out of 907 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. Food was excellent and room and property were beautiful. More important staff was helpful and friendly. Never had such excellent service.
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cassandra

Traveled with group, Traveled with family
Liked: Amenities
The staff was extremely helpful and accommodating. Daniel was especially helpful. This was a stay filled with history and luxury. I highly recommend this amazing location.
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie A

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel, don’t doubt it! Beautiful hotel facilities (lots of history) tons of dinning options around, walkable to main historic landmarks. The staff was great as well. Great for kids - they have baby lama on the property so kids And adults can take super cute pics :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony Micheal, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service wonderful restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

FRANCISCO ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the service is amazing. I loved to learn how to make Pisco Sour, the staff in the bar and restaurant are very professional. Daniel es great with Pisco Sour classes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Donovan

Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible from Catherine front desk to concierge. Incredible place to stay and we will return!
Stayed 7 nights in Nov 2024

10/10 Excellent

David, New York

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Marcin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel ever! The staff is impeccable and we felt really well taken care of. They remember what you did the day before, ask you how it was, and the concierge service is amazing. If you need transportation you must hire Authoro, he drove us to different historical sites, different little quaint towns, and made our trip something we will never forget. If you are in Cusco, you MUST stay at this hotel for a trip of a lifetime!
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Naples

Stayed 1 night in Dec 2024

10/10 Excellent

Larry, SUMMIT

Stayed 3 nights in Dec 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff exceptionally kind and helpful! Delight to interact! Especially Diego at the Reception was kind, informative, helpful, generous in providing assistance in a respectful and dignified way!
Stayed 3 nights in Dec 2024

8/10 Good

agnish

Stayed 3 nights in Jan 2025

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Cusco area . Everything is walkable ( prepare for high altitude sickness ) and felt very safe even around 9 pm . Great breakfast with lots of Andean dishes . Lots of fun activities to choose from while chilling after a long day . Rooms are very tiny so Pack light
Stayed 4 nights in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Our stay was amazing ! As soon as you step in the palacio you feel special. You have to stay in this palacio at least once if you are planing to visit Cusco … (Breakfast, Bar food, Cocktaisl and room service another level)
Stayed 3 nights in Dec 2024

6/10 Okay

Nisha

False advertisement

Hotels.com advertises that there is a pool on property, which would make guests assume that they have access to this amenity. Unfortunately, to my surprise we were asked to pay a fee to use their pool. We paid a lot of money to stay at this property and don’t think the cost is justifiable. The rooms are outdated. Only thing I throughly enjoyed was the buffet. Should I return to Cusco, I will stay at a different property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Denisse

Stayed 2 nights in Nov 2024

10/10 Excellent

Laura Ann, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inka Palace Luxury Hotel is the way

From check in to check out service was amazing, def. 5+ stars, the room with a private balcony, the bed, the pillows simply great. the pisco sour at the bar in the top 2 that I have drank around the world. The food great, ceviche corvina, sea bass, arroz caldoso and the camarones chupe 10+. The SPA you will need to have the Inka package, had it before traveling to SDQ a few hours before and totally relaxed. I will stay again. Thank you!
Stayed 5 nights in Nov 2024