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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property

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Photo gallery for Palacio del Inka, A Luxury Collection Hotel by Marriott

Reception
Breakfast meal
Reception
Terrace/patio
Spa

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
$399
Aug 19 - Aug 20

Explore the area

View in a map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Coricancha
    ‪2 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Family Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 2 Bedrooms, Non Smoking

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star hotel in Cusco Historic Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Palacio del Inka, A Luxury Collection Hotel by Marriott features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 3358 square feet (312 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palacio del Inka, A Luxury Collection Hotel by Marriott is a smoke-free property.

Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Inti Raymi Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (3,358 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Lever door handles
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1450
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 41.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20114803228

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 762 out of 923 reviews
Rating 8 - Good. 106 out of 923 reviews
Rating 6 - Okay. 27 out of 923 reviews
Rating 4 - Poor. 17 out of 923 reviews
Rating 2 - Terrible. 11 out of 923 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gennesis

Disliked: Staff & service
The customer service is subpar. I accidentally double booked this past weekend with another marriot hotel 5 MINUTES from this location. As a loyal member I always try to check out the different properties. My partner and I were excited to check palacio del inka out later this week while we are still in the Cuzco area, but after 2 days of trying to contact the property and now their decision to not refund us for a sincere mistake is ridiculous. I will never give my support to places that don’t treat travelers with decency and respect
Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Property conditions & facilities, room comfort

Cusco luxury atay

Very nice room and comfortable bed. Great service and food. Due to small windows and lack of fans and ac, rooms can get very hot/stuffy. You can ask for a fan at front desk if it becomes too stuffy. Location is lovely as pretty central but not in San Blas so no hike yo and down hill needed to get to hotel. The building is an old Spanish colonial palace built upon an Inka temple and they do a tour which I recommend taking!
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Among the best I stayed at. Gorgeous, clean, staff excellent. Highly highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

Truett, Stillwater

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic place in the best location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannen, Henderson

Liked: Cleanliness, staff & service
This property was so beautiful! Everything from the food, spa, and staff was a 10. We would definitely stay here again!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gisella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel !! Amazing experience. The staff is very helpful and knowledgeable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book the hotel! Must stay.

Best hotel we have ever stayed at. Every part was the best part of our whole trip. Best parts: 1. Lobby- beautiful! Tea and water, beautiful! 2. Room!- family room- 2 rooms, tons of space, chocolate and fruit gift from hotel 3. Breakfast! 10/10. Can eat outside in courtyard with the harp being played feet away. 4. Food and drinks!- 12 days in Peru and kids wanted a pizza which did not disappoint: pepperoni on bar menu one of the best pizzas boys have ever had! 5. Concierge- Ruth and Francheska went out of the way to make us feel welcome and special. Even helped us plan a special visit to PokePark (which was a flop but actually fun) and find our lost item from vehicle to airport. 6. Tour of hotel-5pm daily that ends with Incan Musical experience in the courtyard as the staff are lighting the candles at sunset- will never forget this! 7. Facility- location amazing with a warm and incredibly unique feel, super welcoming we didn’t want to leave!
Stayed 2 nights in Apr 2025

10/10 Excellent

Raphael Del

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, especially Elmer.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cassandra

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palacial Hotel

This is a wonderful hotel - well located in a good neighborhood. The hotel itself was a 500 year old Palace that was converted into a modern hotel. It has a great bar and dining facilities. I highly recommend it!
Stayed 2 nights in Apr 2025

2/10 Terrible

Paromita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Poor value for money

We stayed two nights at the hotel and although we had booked a room for three using hotels.com, and the accomodation was fully prepaid, we were charged USD252.80 additional at check out for my son's stay and "mandatory" local charges. The age of my son had somehow been incorrectly captured by the hotel.com website (only for this booking among 5 other bookings where this did not happen) but at the time of check in we had clearly been informed we will be charged only an additional USD80 for his stay for 2 nights in addition to GBP 600+ already paid at the time of booking and the USD 76.80 to be charged locally for additional services. At check out it turned out to be a charge of USD 80 per day for my son's stay and this was not clearly communicated. This was very disappointing as we had clarified this at check in and had to pay ina rush at check out. Coffee machine in the room did not work, we tried several times and it didn't even have the right plug for the power socket. Also no electric kettle for tea at night. For rooms priced ultimately at over GBP400 for night for two adults and a child, it felt very sloppy. Otherwise its a historic property, with beautiful architecture and good location. Decent breakfast and the morning cappuccino was pretty good. Staff were generally polite and courteous esp at the door, restaurant and the Rumi bar. Wouldn't recommend though because if poor communication as happened with us and not very good valey for money!
Stayed 2 nights in Apr 2025

10/10 Excellent

KIMBERLY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly and accomodating. Location was perfect. Breakfast spread was delicious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are extremely helpful and very prepared for altitude sickness.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place. Food was excellent and room and property were beautiful. More important staff was helpful and friendly. Never had such excellent service.
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cassandra

Traveled with group, Traveled with family
Liked: Amenities
The staff was extremely helpful and accommodating. Daniel was especially helpful. This was a stay filled with history and luxury. I highly recommend this amazing location.
Stayed 1 night in Mar 2025

10/10 Excellent

Melanie A

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel, don’t doubt it! Beautiful hotel facilities (lots of history) tons of dinning options around, walkable to main historic landmarks. The staff was great as well. Great for kids - they have baby lama on the property so kids And adults can take super cute pics :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony Micheal, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service wonderful restaurant
Stayed 1 night in Mar 2025

10/10 Excellent

FRANCISCO ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the service is amazing. I loved to learn how to make Pisco Sour, the staff in the bar and restaurant are very professional. Daniel es great with Pisco Sour classes.
Stayed 4 nights in Feb 2025

10/10 Excellent

Donovan

Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible from Catherine front desk to concierge. Incredible place to stay and we will return!
Stayed 7 nights in Nov 2024