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Polo Corporativo San Sebastian

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Corporativo San Sebastian

Lobby sitting area
Single Room | Bathroom | Shower, free toiletries, towels
Double Room | Rollaway beds, free WiFi, bed sheets
Property entrance
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Prolongacion Av. de la Cultura 1106, San Sebastian, Cusco, Cusco, 8004
  • Real Plaza Cusco
    14 min walk
  • Regional Hospital of Cusco
    3 min drive
  • National University of Saint Anthony the Abbot in Cuzco
    3 min drive
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    15 min drive

Room options

View all photos for Double Room

Double Room | Rollaway beds, free WiFi, bed sheets

Double Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Rollaway beds, free WiFi, bed sheets

Single Room

  • 355 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Rollaway beds, free WiFi, bed sheets

Triple Room

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

Twin Room | Rollaway beds, free WiFi, bed sheets

Twin Room

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Polo Santa Monica

Breakfast included
Free WiFi
Parking available
Housekeeping
4.0 out of 5, Very Good, (163)
The price is $40
per night
$40 total
includes taxes & fees
Jan 3 - Jan 4
Polo Santa Monica

About this property

Polo Corporativo San Sebastian

3-star Cusco hotel with restaurant
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Polo Corporativo San Sebastian offers 25 accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Cusco hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Polo Corporativo San Sebastian is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.
Polo Corporativo San Sebastian has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20600714989

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Polo Corporativo San Sebastian Hotel Cusco
Polo Corporativo San Sebastian Hotel
Polo Corporativo San Sebastian Cusco
Polo Corporativo Sebastian
Polo Corporativo San Sebastian Hotel
Polo Corporativo San Sebastian Cusco
Polo Corporativo San Sebastian Hotel Cusco

Polo Corporativo San Sebastian Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 146 reviews" "
Rating 8 - Good. 38 out of 146 reviews" "
Rating 6 - Okay. 27 out of 146 reviews" "
Rating 4 - Poor. 5 out of 146 reviews" "
Rating 2 - Terrible. 8 out of 146 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Subroto

Disliked: Property conditions & facilities
we stayed in the hotel for 3 nights and the experience was very low. we booked 2 rooms. If you are fussy about bathroom use do not book this hotel. no proper drainage, no hot water, no pressure in the faucet and even no proper room service.
Stayed 3 nights in Aug 2024

6/10 Okay

Elvis

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Juany

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Where do I start: 1.when I arrive I was told that I didn't have a reservation. Once I show them my confirmation I was told that there was no room assign for me and they didn't have one like my reservation. 2.Once I got a room - The room didn't have toilet paper and was missing a curtain. 3.I ask for a hair dryer and it didn't work and smell like it was burning. 4.Breakfast was from 6-9 arrived at 6;50 and breakfast was not ready; the lady putting out the food and handling the bread was not wearing gloves. 5. I told 3 different front desk representatives about my concerns and each time I was told that some one from upper management will contact but them when I would follow up I was told by the next receptionist that hey didn't have any notes or complain on file. Poor Customer service.
Stayed 2 nights in Jul 2024

6/10 Okay

Francesca

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Upon entering the hotel, the hotel appeared to be clean and nice. Staff were very welcoming and kind which was a definite plus. However, the bedroom itself was only okay. The bathroom’s mirror was completely tarnished and the shower lining was discolored and moldy. When I turned the shower on, the shower head was so big that the water escaped the tub entirely and made a huge mess. Thankfully I was only there for one night but it was uncomfortable and I would not recommend staying here for longer than one night.
Stayed 1 night in Jul 2024

4/10 Poor

David

Traveled with family
Disliked: Staff & service
Mix up on our stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Amber

Disliked: Cleanliness, property conditions & facilities, room comfort
Not at all like the photos
Brown water came out of the shower spout when I turned it on. No jacuzzi tub, even though it was advertised to have one. No balcony. None of the surrounding restaurants were open when I arrived at 7:30pm. In regards to the included breakfast, I had a 30 minute window to eat before my flight but none of the food was ready. Only got to eat one watermelon slice before my airport pickup arrived.
Stayed 1 night in Jun 2024

10/10 Excellent

Audrey N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was great and friendly. 20 minutes of city’s center, taxis everywhere and the price $5 /$7 aprox
Stayed 3 nights in Jun 2024

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head broke on first day, room was really hot
Stayed 6 nights in May 2024

6/10 Okay

Catalina

Traveled with family
Liked: Cleanliness, staff & service
Breakfast choices were very limited and did not offer any gluten free alternatives
Stayed 5 nights in May 2024

8/10 Good

Nicole, New Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Large room and bed, friendly staff. Breakfast is not much, cereal, bread, boiled eggs. My only complaint was my shower had a rainfall shower head, the one from the ceiling and it would spray all kinds of ways. About 6 steps to enter property, but they do have an elevator.
Stayed 2 nights in Apr 2024

6/10 Okay

KENYA, GARWOOD

Traveled with family
Outside of the hotel is under construction. The first room was clean. But the floors were mopped not with a clean mop.
Stayed 1 night in Apr 2024

2/10 Terrible

Christine, Spring

Stayed 1 night in Mar 2024

10/10 Excellent

Sevan

Stayed 6 nights in Mar 2024

6/10 Okay

Yuliana

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel convenient to stay if you are going to the airport but we had a lot issues with the drainage with the tub and we got a room change but then the sink didn’t drained either. It was just one night we stayed there.
Stayed 1 night in Feb 2024

8/10 Good

Michael, Coquitlam

Traveled with partner
Liked: Staff & service
Good stay. Hotel needs some updates. No restaurant. They need to improve cleaning and buy a new towels
Stayed 1 night in Jan 2024

8/10 Good

Michael, Coquitlam

Traveled with partner
Liked: Staff & service
Nice big rooms with comfortable big tub. Great hotel to stay a couple of nights
Stayed 1 night in Jan 2024

6/10 Okay

Michael, Coquitlam

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 4 nights in Oct 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Katy was extremely helpful!!! Thank you so much . I would recommend this to anybody.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mauricio, Sylmar

Stayed 7 nights in Jul 2023

2/10 Terrible

REINIER

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible hotel, staff not friendly, location far away from the center, noisy guests, breakfast horrible , resumen , its really bad.
Stayed 4 nights in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and excessively air-conditioned room
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They act like they hate their guests
Another hotel that doesn't look like the photos. Terrible service and unhelpful staff. The walls were full on chips and water damage. They refuse to clean the bedding. They just remake your bed with dirty sheets day after day. The first night, my bed was made with wet sheets. The room is freezing cold. The breakfast was tea, juice, bread and cold lunch meat. Their oxygen tank doesn't work. They offer no further assistance if you don't feel well. They offer no greeting and ignore you as you come and go.
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly and helpful staff. There is street noise but it does quiet down at night. Not near the Centro but it's only a 10 soles taxi ride away. Behind the hotel is a little restaurant called Tiger's Milk which if I could have I would have eaten there every single day. And about two blocks away is a great little cafe called Bunna Cafe. I would recommend this hotel to other people visiting Cusco!
Stayed 6 nights in Jul 2021