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Polo Cusco Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Cusco Suites

Interior entrance
Front of property - evening/night
Junior Suite, Jetted Tub, City View | View from room
Lobby sitting area
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002
  • Plaza Tupac Amaru
    14 min walk
  • Coricancha
    16 min walk
  • San Pedro Market
    3 min drive
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    4 min drive

Room options

View all photos for Standard Double Room, City View

Standard Double Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Double Room, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Triple Room, City View

  • 237 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, Jetted Tub, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Single Room, City View

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Front of property

Polo Santa Monica

Breakfast included
Free WiFi
Parking available
Housekeeping
4.0 out of 5, Very Good, (159)
The price is $32
per night
$32 total
includes taxes & fees
Dec 7 - Dec 8
Polo Santa Monica

About this property

Polo Cusco Suites

3.5-star hotel in Primavera
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Polo Cusco Suites offers 45 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and an area shuttle.

Polo Cusco Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Sky Room - This bar specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Room

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 20600714989

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Polo Cusco Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 639 reviews" "
Rating 8 - Good. 231 out of 639 reviews" "
Rating 6 - Okay. 74 out of 639 reviews" "
Rating 4 - Poor. 27 out of 639 reviews" "
Rating 2 - Terrible. 21 out of 639 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Amenities
Great place. Great Price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view. Great food. Super clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the city, super clean and friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pros and Cons of Polo Cusco Suites
I'll start with the Pros. Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot. Now for the Cons: The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs. Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning. Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us. Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Stayed 6 nights in May 2024

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness
Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nora Wilda Laboy, Kissimmee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Apr 2024

6/10 Okay

Ryan

Stayed 3 nights in Mar 2024

10/10 Excellent

Yadira

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
Stayed 1 night in Feb 2024

10/10 Excellent

Jinhson Homero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was neat and clean
Stayed 4 nights in Dec 2023

8/10 Good

Adimarys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien👌
Stayed 3 nights in Feb 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very convenient walk or taxi to shopping areas
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose F Nieves

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la cuiudad facil para caminar
Stayed 3 nights in Dec 2023

10/10 Excellent

Flordeliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. All the staff are so helpful. The breakfast is really good.
Stayed 4 nights in Dec 2023

6/10 Okay

Rosa, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Zenaida

Staff was great!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Junior

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Stayed 3 nights in Aug 2023

10/10 Excellent

Zhaodong

Stayed 1 night in Aug 2023

10/10 Excellent

Carter

Liked: Staff & service, property conditions & facilities
This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!
Stayed 8 nights in Aug 2023

10/10 Excellent

clint

Stayed 1 night in Aug 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop restaurant had a nice view.
Stayed 6 nights in Jul 2023