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Royal Inn Cusco Hotel

3.5 star property

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Photo gallery for Royal Inn Cusco Hotel

Reception
Junior Suite | Premium bedding, down comforters, in-room safe, desk
View from property
Bar (on property)
HABITACION MATRIMONIAL ESTANDAR | Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av 28 De Julio M2 1 Urb Tio Cusco, Cusco, Cusco, 0
  • Regional Hospital of Cusco
    ‪19 min walk‬
  • National University of Saint Anthony the Abbot in Cuzco
    ‪2 min drive‬
  • Plaza de Armas
    ‪4 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪2 min drive‬

Room options

View all photos for HABITACION MATRIMONIAL ESTANDAR

Premium bedding, down comforters, in-room safe, desk

HABITACION MATRIMONIAL ESTANDAR

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, desk

Family Room

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, desk

Single Room

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, desk

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Inn Cusco Hotel

3.5-star hotel in Ttio Sur
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Royal Inn Cusco Hotel offers 50 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of meeting rooms and coworking spaces. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service. Limited onsite parking is available on request.

Royal Inn Cusco Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
El Mirador - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Mirador

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar in bathtub (36 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (39 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 15 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Property Registration Number 20601903513

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Royal Cusco
Royal Inn Cusco
Royal Inn Cusco Hotel
Cyan Royal Inn Cusco Hotel
Royal Inn Cusco Hotel Hotel
Royal Inn Cusco Hotel Cusco
Royal Inn Cusco Hotel by Cyan
Royal Inn Cusco Hotel Hotel Cusco

Royal Inn Cusco Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 49 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 9 out of 91 reviews
Rating 4 - Poor. 9 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 4 nights in Sep 2024

6/10 Okay

Simon, Loveland

Liked: Cleanliness, staff & service
Location is outside of the central area. Terrible coffee. Mediocre breakfast. Hard beds.
Stayed 4 nights in Sep 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Al gunos huespedes hacen ruidos en la madrugada al salir
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 6 nights in Sep 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the personal that works there very helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 5 nights in Jul 2024

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and accommodating. They obtained a taxi for us for our early morning flight out of Peru. Convenient location to airport.
Stayed 1 night in Jul 2024

2/10 Terrible

Ninad

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn't stay here ever again!
Stayed 1 night in Jul 2024

2/10 Terrible

Ninad

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during early July and were disappointed with the quality. We gave our clothes for laundry service and paid a pretty hefty amount. The clothes came back unfolded!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ludmilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Yovany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel, lo recomiendo para tu viaje a Cusco, y una atencion super buena
Stayed 1 night in Jun 2024

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Royal Inn Hotel in Cusco are amazing. We want to lift up Olga and Hillary for making our stay at the hotel a memorable one. After our awful experience at an Airbnb in Cusco, Olga and Hillary went above and beyond to make sure we had a comfortable stay. It is because of these two amazing ladies that we left happy. The room was very clean, warm and the bed was very comfortable. Thank you so much for taking such good care of us.
Stayed 3 nights in May 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
staff was all very friendly with the exception of the person cleaning the dining room the afternoon of my arrival. The room was clean.
Stayed 1 night in May 2024

6/10 Okay

David, East Hampton

Traveled with group
Disliked: Amenities, property conditions & facilities
Very basic
Stayed 1 night in May 2024

4/10 Poor

David, East Hampton

Traveled with group
Disliked: Amenities, property conditions & facilities
This was beyond basic I felt like I was 21 and in a nice hostel
Stayed 1 night in May 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived in Cusco, riots were taking place right in the area where the hotel was located. The hotel had actually closed due to safety concerns, but we had nowhere else to go. They took us in and let us stay until the airport opened up and we could get a flight home. They also provided us with breakfast every morning and food/beverages until we could get to a little convenience store to get some supplies. They went above/beyond to help us out. Would absolutely stay there again.

10/10 Excellent

Diana

Traveled with partner
Liked: Staff & service
Great staff and service. The welcome and check in process was quick and easy. The property is located at 10 mins from the airport. They keep tea free of charge at the lobby. The sleep quality was very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Julien

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, hot water, staff is very nice.
Stayed 1 night in Aug 2022

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

matthew

Stayed 3 nights in Jul 2022

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Would not stay here again. The rooms were very cold and the little hot plate on the wall did little to warm them up. The hot water was iffy. You may have some, or you may not, or it may take a good 10 minutes to warm up. There was no ventilation in the bathroom so unless we opened the window, the towels never fully dried and everything was constantly damp. Some members of our group had to switch rooms due to mold on the bathroom ceiling. Plus it's a good 30-minute walk to the Plaza de Armas, where all the good shops and restaurants are located. There are plenty of affordable places near the plaza that are better and have reliable hot water.
Stayed 4 nights in Jul 2022

10/10 Excellent

ALEX, EDMOND

Stayed 1 night in Jun 2022

10/10 Excellent

ALEX, EDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people on a tree lined avenue.
Stayed 1 night in Jun 2022