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San Agustin Plaza

3.0 star property

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Photo gallery for San Agustin Plaza

Exterior
Lobby lounge
Lobby lounge
View from property
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Avenida El Sol 594, Cusco, Cusco, 8002
  • Coricancha
    ‪3 min walk‬
  • Plaza de Armas
    ‪9 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Standard

In-room safe, desk, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3

View all photos for Room Standard

In-room safe, desk, free WiFi, bed sheets

Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

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About this property

San Agustin Plaza

3-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service.
San Agustin Plaza offers 77 accommodations with safes and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2690 square feet (250 square meters) include conference space. This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

San Agustin Plaza is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
“Kantu” - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
“Chaska” - This bar specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • “Chaska”
  • “Kantu”

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,690 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 99.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PEN 99.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 20557451375

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

San Agustin Plaza
San Agustin Plaza Cusco
San Agustin Plaza Hotel
San Agustin Plaza Hotel Cusco
San Agustin Plaza Hotel
San Agustin Plaza Cusco
San Agustin Plaza Hotel Cusco

San Agustin Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 67 out of 121 reviews
Rating 8 - Good. 38 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emmie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, the room was good and clean. There is no air conditioning because temperature in Cusco is cold, so really was not necessary.The staff was great and was a good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Comfortable. The room was a bit simple compared to the photos and what I expected. But the buffet in the morning made up for it.
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Staff & service
It's very adequate. Absolutely nothing stand out about it. Rooms are very simply furnished but comfortable. The room does retain heat well so can get warm at night and depending on whether your room faces the front you may or may not want to keep a window open.
Stayed 1 night in Nov 2024

4/10 Poor

Lorraine

Traveled with family
Liked: Cleanliness
A disappointing stay.
I don't usually write reviews but I had a lot of time on my hands during the nights as you will see below. This is a tale of two halves. Lovely looking little hotel with a lovely foyer/main area. Nice staff. Few speak much English but no real problem. The hotel is in the perfect location directly opposite Santo Domingo Convent and a pleasant walk from St Armas Square. Price was reasonable. It is an early morning hotel. Taxis and pick up buses tooting from 4 am. However... I didnt sleep AT ALL for 3 days due to the heat in the room. NO AIR CON! Had to open the windows wide but the noise was awful. Can forgive all the rest below, but for us, the lack of air con spoiled our 3 days. Trekking on no sleep at all! We had a constant headache due to lack of sleep. Disappointing. The breakfast was the worst I've ever had. Shocking. Everything laid out at 3.45 am ( I know because I was awake!) The juice, milk, fruit were all unpleasant and the hot food was equally unpleasant. Tried to stick with toast on day 2 but the toasting gridle pan had not been cleaned for a while and had a horrid smell. The bread was brick hard and not even toasting could revive it. Scrambled eggs were nice at 3.45 but stone cold any other time. They are clearly trying to cater for those who are leaving early to climb Machu Picchu etc but on our final day we were the only ones there between 4 - 6am. Only there because it was cooler than our room! A tray of fried eggs was laid out at 3.45 and not touched until j
Stayed 3 nights in Oct 2024

8/10 Good

Akhilesh

Liked: Cleanliness, property conditions & facilities
Good value for money.
Stayed 2 nights in Oct 2024

8/10 Good

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excelent price/quality ratio
Stayed 3 nights in Oct 2024

8/10 Good

PRABAKAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Brilliant atmosphere.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. super recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Cusco stay
Very nice hotel in the heart of the city, very nice condition and very central.. breakfast was very good and great for those early morning trips
Stayed 5 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King bed was a winner!
We are so glad your hotel offered a king size bed. That was a hit! The room was very clean and we liked the variety at the breakfast buffet. Great location as well and very friendly and helpful staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cusco stay
Lovely stay in Cusco - walking distance of major attractions
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greag
Great experience! The staff was very nice and one person even walked us to our room and went over it all with us. Beds were pretty comfortable, wasn't too loud, shower had amenities. Only thing is the bath mat is not absorbent and there's only 1 hand towel, but little minor things that didnt bug us. We'd stay another night if we didn't have reservations somewhere else already!
Stayed 1 night in May 2024

10/10 Excellent

cruz

Traveled with group
Great service
Stayed 4 nights in Apr 2024

10/10 Excellent

Roberto, Fairfax

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Cusco. Close to downtown, safe, clean, great customer service, across the street from Qorikancha, good restaurant.
Stayed 2 nights in Mar 2024

2/10 Terrible

Jim

Liked: Cleanliness, property conditions & facilities, room comfort
Parking does not exist as this loveriin.
The hotel filters for having parking included. It took me 3 hours and 4km of walking to at Loy get settled in.
Stayed 1 night in Mar 2024

10/10 Excellent

Deisy

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I like the everything was with a short walking distance. Staff was very helpful and friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica

Stayed 2 nights in Oct 2023

6/10 Okay

Mariola

Stayed 4 nights in Sep 2023

8/10 Good

Beatriz

Stayed 12 nights in Aug 2023

10/10 Excellent

Prakash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I liked the hotel, front desk staff are great, pleasant, very helpful. Overall I liked the hotel and would stay here if I ever visit Cusco again!

10/10 Excellent

Abel

Stayed 1 night in Aug 2023

10/10 Excellent

Chuanzhen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, yummy breakfast.
Stayed 2 nights in Jul 2023