Sonesta Hotel Cusco

4.0 star property

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Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Exterior
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Plaza de Armas
    ‪14 min walk‬
  • Cusco Cathedral
    ‪15 min walk‬
  • San Pedro Market
    ‪17 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

Executive Double Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 3

Single Room Standard

  • Sleeps 3

Double Room Executive

  • Sleeps 3

Twin Room Executive

  • Sleeps 4

Twin Room Standard

  • Sleeps 3

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About this property

Sonesta Hotel Cusco

4-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request).

Sonesta Hotel Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 941 out of 1185 reviews
Rating 8 - Good. 184 out of 1185 reviews
Rating 6 - Okay. 35 out of 1185 reviews
Rating 4 - Poor. 16 out of 1185 reviews
Rating 2 - Terrible. 9 out of 1185 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gori

Stayed 3 nights in Nov 2024

8/10 Good

Anas, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasant, 15m walk from the main sites but on the Main Street and close enough.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo el personal del hotel muy atento y profesional. Excelente desayunos desde las tres am habitacion muy limpia room service eficiente y menu variado. Pocos hoteles en el mundo pueden competir con este sonesta , muchas gracias
Stayed 6 nights in Dec 2024

10/10 Excellent

TRANG, SCOTTS VALLEY

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Time in Cusco, Peru
I recently stayed at this hotel for a needed vacation, and it exceeded my expectations. Free airport pickup to and from the hotel. The staff were incredibly friendly and always ready to assist with a smile. My room was spotless and well-maintained throughout the stay. This hotel's location was perfect, just a short walk from major attractions, shopping and excellent dining options. The breakfast buffet was a highlight each morning, with a wide variety of delicious options to choose from. Overall, my stay was fantastic, and I would highly recommend this hotel to anyone visiting the area.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nabeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went above and beyond to welcome us and to make sure our stay went as well as possible
Stayed 1 night in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

WENDIAN

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, from the moment we walked in we immediately felt taken care of. The staff is so friendly and so attentive. The buffet breakfast is top notch! The rooms are spacious and beds are large and comfortable. We highly highly recomend for anybody staying in Cusco!
Stayed 1 night in Dec 2024

10/10 Excellent

Nooruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Xuanzi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff at the hotel is very friendly and really trying to help! I had a stomach pain, and they remembered coming to check on me, and sending me gingers(I requested) etc. Also love their breakfast buffet, lots of good options! The location's great too, it's not in the old town, so not that noisy. Only takes 20 mins to get to the main plaza, safe & walkable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and gracious staff
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but the bathroom smells all times a day.
Stayed 1 night in Nov 2024

8/10 Good

Navdeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location. Staff are friendly and helpful. Breakfast is available from 3am which is great for those travelling to Machu Picchu. One very minor issue was that the cleaners kept moving our personal items, which was a bit irritating but not a major problem. Overall it was a good stay.
Stayed 3 nights in Dec 2024

8/10 Good

Chuanyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the friendly stuff and warm welcome, we’re going back to Cusco after visiting the great Machupicchu and book this hotel again
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, very professional! It was a positive experience when I was picked up from the airport, until I was dropped off at the airport. Plus I loved that the hotel was in a central location. I would definitely recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

manisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Place
Awesome service in every way possible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jocelyn

Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandru, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect, I will go back anytime.
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela, Wilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with expansive breakfast options. Clean, quiet, nice staff,
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely attentive. Rooms were clean and very comfortable. It was a good walk from the city center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, helping us out with everything we needed. Food was amazing, and the location was perfect. Definitely recommend this location to anyone visiting Cusco.
Stayed 5 nights in Nov 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service
The hotel was wonderful, pillows, bedding easy access, but there is this one thing could not ignore unfortunately the sewer smell from the hot tub to the sink too much too strong.
Stayed 2 nights in Nov 2024