Sonesta Hotel Cusco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Exterior
Lobby sitting area
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    8 min walk
  • Plaza Tupac Amaru
    12 min walk
  • Santa Catalina Convent
    12 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    11 min drive

Room options

Executive Double Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 3

Single Room Standard

  • Sleeps 3

Double Room Executive

  • Sleeps 3

Twin Room Executive

  • Sleeps 4

Twin Room Standard

  • Sleeps 3

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About this property

Sonesta Hotel Cusco

4-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request).

Sonesta Hotel Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 871 out of 1106 reviews" "
Rating 8 - Good. 176 out of 1106 reviews" "
Rating 6 - Okay. 32 out of 1106 reviews" "
Rating 4 - Poor. 16 out of 1106 reviews" "
Rating 2 - Terrible. 11 out of 1106 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is clean and staff is very helpful. Very close to train station. This is a 3 star by global standards and 4 star by Cusco standards. No complains. Walls are a little thin so there is some noise but it dies down by 10pm. Overall wouldn’t mind staying again
Stayed 1 night in Aug 2024

10/10 Excellent

Pushpender

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo estubo bien pero especialmente las personas que trabajan ahi, ellos hacen que todo sea bonito, tinen las mejores actitudes y siempre una sonrisa en sus caras.
Stayed 1 night in Aug 2024

10/10 Excellent

Raj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with friendly/professional staff located at walking distance from all major restaurants/shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

ELisabeth, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Big room upgraded and amazing helpful and polite staff. Great breakfast and restaurant services. They serve breakfast starting 3am
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, staff was excellent, there are lots of options at the breakfast buffet, and the noise from traffic outfront was supprisingly minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. Very nice place and everyone are so friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and eager to offer help with any questions or concerns. The hotel was clean, quiet, and offered a delicious breakfast buffet. The area is also close to the Wanchaq train station and the main plaza which made shopping and reaching tourist destinations convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone here are really nice. They want to take care of the travelers. The buffet is huge and with so many options that any diet restrictions could be fine here. Everything is walking distance and all of the tours I had the end up really close to the hotel so to me the location was great
Stayed 2 nights in Aug 2024

10/10 Excellent

FRANCESCA, KINGSTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations . Only issues we had was no air conditioning working . And no Expedia upgrade despite three separate reservations . They claimed the hotel was fully booked . All 3 times
Stayed 1 night in Aug 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable area with sight to visit, restaurants, and near town center. Restaurant in hotel DELICIOUS and staff made you fill like VIP starting at the front door.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Stayed 3 nights in Aug 2024

10/10 Excellent

YIUFAI

Stayed 2 nights in Aug 2024

10/10 Excellent

Yonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with exceptional service
Stayed 2 nights in Aug 2024

10/10 Excellent

Darline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Accommodations in Cusco!
Wonderful choice! Hotel staff was friendly, helpful and very efficient. Great restaurant and bar with beautifully prepared food and drink options. Lovely park view across the street. Located in a very safe and walkable neighborhood near local shops and restaurants. I will definitely come back when visiting Cusco!
Stayed 3 nights in Aug 2024

10/10 Excellent

Subham

Stayed 1 night in Jul 2024

10/10 Excellent

Subham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best hotel stays with a tiny blot…
This is one of the best hotel stays I have even been into. The rooms are equipped with all the necessary facilities and amenities. The reception area is full of positive energy and always available for any help, be it calling a taxi for u, walking through your bill, exchanging currency… you name it and they have a solution. Super humble and hospitable! Lets jump into the location. Huge Artisan market right in front along with a small park in the median crossing. Basically, u don’t hav to go anywhere for your Peru gift shopping unless you want to. Its right there! To your left as u step out of hotel, you walk for 0.5 miles, and u have the famous Plaza De Armas… center of Cusco with all the top restaurants, shopping brands, museums, etc. Coming to food they have an in house restaurant called Mamaji… OMG… the buffet is super exhaustive… mix of local cuisines, American style breakfast… one of the best I have ever experienced in a hotel breakfast buffet! I wud recommend to give a tey to their dinner menu as well at least once. Coming to the in house tour desk they have. Not the best I would say… Only reason I went thru them was bcoz it was in house. The price was little bit on the higher side also they did few false commitments which I didn’t like. Management should take a look at this side I would say.
Stayed 1 night in Aug 2024

10/10 Excellent

Michaelle M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super easy to get to and if you contact the hotel in advance they have a shuttle to and from the airport. The breakfast was fantastic and the walk to the historic center was close. A lot of restaurants around the hotel within walking distance.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandipan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Myrna Dennisse, Fishers In

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta Cusco is a great hotel. It’s an easy 20 min walk to the Plaza Armas and other sights. I would recommend it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was excellent. The hotel was in a great location and room was clean and comfortable. The service was excellent. The only recommendation I have is giving the option of early check in. During my whole 3 weeks in Peru this was the only hotel that didn’t have early check in or have room available when we arrived. I had even emailed hotel ahead of time but was told it was based on availability. We arrived in Cusco around 5:30 am and had to wait at least 5 hours for a room. We were exhausted after traveling for 20 hours as well as being sick. We had to pay to eat at breakfast buffet while waiting. It was expensive and I barely ate anything but it had a lot of options and it was very good. We were obviously upset from waiting and front desk staff were professional but really couldn’t do much to facilitate things. Besides that hiccup, the entire stay was excellent.
Stayed 3 nights in Jul 2024