Sonesta Hotel Cusco

4.0 star property

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Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Lobby sitting area
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    ‪8 min walk‬
  • Twelve Angled Stone
    ‪14 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

Executive Double Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 3

Single Room Standard

  • Sleeps 3

Double Room Executive

  • Sleeps 3

Twin Room Executive

  • Sleeps 4

Twin Room Standard

  • Sleeps 3

Similar properties

About this property

Sonesta Hotel Cusco

4-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request).

Sonesta Hotel Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1001 reviews
Rating 8 - Good. 150 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Stayed 1 night in Nov 2024

6/10 Okay

Kadeshia

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Damian

Stayed 1 night in Nov 2024

10/10 Excellent

Denise, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing find in Cusco! Close to everything (safe and walkable to city centre, restaurants and museums) and even next to the artisan marketplace. The breakfast is probably one of the best I have seen with so many options - classic omelettes to Peruvian cuisine. The shuttle from/to the airport was wonderfully convenient. And if you go on an O/N excursion to Machu Picchu, they are happy to store your luggage safely and secure. Couldn't ask for a better option in Cusco!
Stayed 1 night in Nov 2024

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

dan

Stayed 1 night in Oct 2024

10/10 Excellent

Mira

Stayed 1 night in Oct 2024

10/10 Excellent

Augustin, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel twice during my recent trip to Cusco. Absolutely love it. Great service, food, comfortable beds, and appropriately priced. Will always stay here in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Augustin, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

KWOK HAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the high altitude, we had to seek help in the middle of the night.The staff were very helpful. The only issue that we had was they were supposed to pick us up at the airport but they did not show up until I called. I had to wait for 30 minutes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Stayed 1 night in Oct 2024

10/10 Excellent

Oba

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean , and hotel location perfectly situated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. The shuttle from the airport was very convenient especially on a rainy night. The restaurant is also very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were absolutely amazing. It's a great place to base yourself out of if you want to see the surrounding attractions. The surrounding area, though, isn't very nice and you have very aggressive street vendors who will follow and harass you until you buy something. There was a planned strike the day I was leaving and the hotel was kind enough to provide transport to the airport. We did have to leave very early (before the strike) because it wouldn't be safe to go when the strike was set to begin.
Stayed 2 nights in Nov 2024

10/10 Excellent

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,king size bed very comfortable. Location is good as well.The breakfast was fantastic and had local foods.The staffs are friendly.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nachelle, Norrisown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and convenient to everything we needed for our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deirdre, Bountiful

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like royalty! The staff treated us so well!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Sonesta Hotel for four nights in November 2024. We absolutely loved this hotel, and not just because we were upgraded from our executive double room. The rooms are huge, very modern, clean and well-appointed. The only thing that outshines the hotel is the staff; they were all very, very friendly, helpful and responsive. The breakfast was also wonderful, with plenty of international and local choices made from fresh ingredients. The hotel is also well located in Cusco. All-in-all, one of the best hotels we have stayed in for a very long time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service & Staff!
Amazing people and service at this hotel! Excellent breakfast and the staff were beyond helpful for every request.
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre, Bountiful

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated so very well. We felt like royalty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room, good location and breakfast. Excellent staff
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, convenient for our stay the staff was excellent and the breakfast was very good. Transportation to and from the airport was easy. The only issue we had was that the room was too warm for comfort sleeping and turning down the thermostat had no impact apart from a loud fan. When we returned to the hotel after our trek our second room did not have this issue
Stayed 3 nights in Oct 2024