Sonesta Hotel Cusco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Exterior
Lobby sitting area
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    ‪8 min walk‬
  • Plaza Tupac Amaru
    ‪12 min walk‬
  • Twelve Angled Stone
    ‪14 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

Executive Double Room

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Executive Twin Room

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Standard Triple Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Double Beds

Standard Double Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room Standard

  • Sleeps 3

Single Room Standard

  • Sleeps 3

Double Room Executive

  • Sleeps 3

Twin Room Executive

  • Sleeps 4

Twin Room Standard

  • Sleeps 3

Similar properties

About this property

Sonesta Hotel Cusco

4-star hotel in Cusco Historic Center
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. A shuttle from the airport to the hotel is complimentary to guests (available on request).

Sonesta Hotel Cusco is a smoke-free property.

A complimentary buffet breakfast is served each morning between 5:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Mamaji - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 40.0 per night
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1009 reviews" "
Rating 8 - Good. 153 out of 1009 reviews" "
Rating 6 - Okay. 32 out of 1009 reviews" "
Rating 4 - Poor. 15 out of 1009 reviews" "
Rating 2 - Terrible. 9 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, convenient for our stay the staff was excellent and the breakfast was very good. Transportation to and from the airport was easy. The only issue we had was that the room was too warm for comfort sleeping and turning down the thermostat had no impact apart from a loud fan. When we returned to the hotel after our trek our second room did not have this issue
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel located in the heart of Cusco. Walkable to the Plaza de Armas! Highly Recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

jay, framingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Early check in. Breakfast at 3am. Safe 1 km walk to city Center. Nice staff.
Stayed 5 nights in Oct 2024

6/10 Okay

Michael, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tolga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was spectacular, and they even provided early morning breakfast for those being picked up between 3-5am for tours/treks!
Stayed 3 nights in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Hsin Yih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great especially breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Bernadine

Liked: Staff & service, property conditions & facilities
I had a great stay at the Sonesta. 5 star service from all the staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Flavio

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms are outdated, limited airflow. Was hoping for a much nicer hotel, most reviews are not accurate. Breakfast was good.
Stayed 3 nights in Aug 2024

6/10 Okay

Brandon

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 2 nights in Sep 2024

8/10 Good

Wesley

Stayed 3 nights in Sep 2024

10/10 Excellent

Montserrat

Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

8/10 Good

ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for exploring Cusco
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the city. Nice market across the street. Easy to walk to amenities and restaurants. Room was clean and comfortable. Free water bottles in room. Loved the tea in the lobby. Staff was always available and accommodating to our needs
Stayed 3 nights in Sep 2024

10/10 Excellent

Udayakumar

Stayed 1 night in Sep 2024

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
The Sonesta hotel charged a higher rate for one of the rooms, even when we showed proof of the reservation on Hotels.com.
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024