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Holiday Inn Express Hotel & Suites Custer by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Custer by IHG

Property grounds
Exterior
Free daily buffet breakfast
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
$110
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
433 W Mount Rushmore Road, Custer, SD, 57730
  • Place, 1881 Courthouse Museum
    ‪16 min walk‬
  • Place, Crazy Horse Memorial
    ‪15 min drive‬
  • Place, Sylvan Lake
    ‪18 min drive‬

Room options

Suite, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Balcony

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior
Comfort Inn And Suites Custer
  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,019 reviews
Comfort Inn And Suites Custer

About this property

Holiday Inn Express Hotel & Suites Custer by IHG

Custer hotel walkable to Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Holiday Inn Express Hotel & Suites Custer by IHG offers 91 air-conditioned accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 8:00 PM.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Custer by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and coworking spaces. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Custer by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 2 hot springs
  • 36-hole adjacent golf course
  • Bicycle tours
  • Gym
  • Helicopter/airplane tours
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas
  • Wine tours

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 73 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 21 and April 12.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Reviews

Holiday Inn Express Hotel & Suites Custer by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 15 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

Reviews

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities
Overall, a nice Holiday Inn Express. The room needed to have the paint done as there's chips out of it. The beds were comphy, and the bathroom clean. Breakfast was good.
Stayed 1 night in Jul 2025

6/10 Okay

Elsy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was close to downtown Custer that had restaurants and shops. Very cute town. The hotel is outdated I read somewhere it was remodeled but not sure how long ago. When we checked in our rooms bathroom was dirty the toilet had a stain had to the front desk and they sent someone. It also seemed that they’re short staffed saw only three people working. The front office desk they only had one person and the phone was non stop ringing. We stayed here because there wasn’t many other options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities
We enjoyed how clean our room was. People above were very loud walkers but no fault of hotel
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet clean
Stayed 1 night in May 2025

8/10 Good

Stephanie

Traveled with family
Liked: Amenities
Good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stormy

Stayed 1 night in Jun 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Overpriced, but was a good overnight stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay for our trip to Mt Rushmore. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely organized and mostly quiet. Great breakfast could've had either some pancakes or waffles would be cool though. Overall great staff and hotel. Thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 5 nights in May 2025

10/10 Excellent

Angella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great beds. Near everything in Custer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating staff. Very professional and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Bharath Ram

Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay !

Beautiful lication, gorgeous views. Nice large room with sofa area. Great hot tub & pool. Dining area is stunning h breakfast menu changed daily which was nice. Excellent coffee.. Definitely needs larger trashcans in room & bath & more bath hooks to conserve towels.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was better than expected in terms of the quality of the room, amenities, and friendliness of the staff.
Stayed 1 night in May 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Convenient to all the parks and the Mickelson trail. Friendly staff and very clean rooms!
Stayed 4 nights in May 2025

2/10 Terrible

Debra

Stayed 3 nights in May 2025