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Grand Sunrise Palace Hoi An

5.0 star property

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Photo gallery for Grand Sunrise Palace Hoi An

City view
Reception
Point of interest
2 bars/lounges
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Laundry
$75
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, Da Nang, 084
  • Hoi An Market
    ‪3 min drive‬
  • Hoi An Night Market
    ‪4 min drive‬
  • An Bang Beach
    ‪5 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪34 min drive‬

Room options

View all photos for Premier King Room with Balcony

1 bedroom, minibar, in-room safe, desk

Premier King Room with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Balcony

Presidential Room, Balcony | 1 bedroom, minibar, in-room safe, desk

Presidential Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe King Room with Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Balcony

Luxury Suite, Balcony | 1 bedroom, minibar, in-room safe, desk

Luxury Suite, Balcony

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Premier Double or Twin Room, Balcony

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Living area | 42-inch Smart TV with satellite channels, TV, fireplace

Deluxe Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Signature Suite

Signature Suite | 1 bedroom, minibar, in-room safe, desk

Signature Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Sunrise Palace Hoi An

5-star hotel in Cam Chau
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Grand Sunrise Palace Hoi An offers 85 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Sunrise Palace Hoi An features 2 outdoor swimming pools and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Grand Sunrise Palace Hoi An is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Grand Sunrise Palace Hoi An has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's games
  • High chair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (220 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Sunrise Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel
Grand Sunrise Palace Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel Hoi An

Grand Sunrise Palace Hoi An Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 125 out of 137 reviews
Rating 8 - Good. 11 out of 137 reviews
Rating 6 - Okay. 1 out of 137 reviews
Rating 4 - Poor. 0 out of 137 reviews
Rating 2 - Terrible. 0 out of 137 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars i would, they made over stay fantastic, all the staff are amazing !! Clean rooms, great breakfast wood 100% recommend
Stayed 5 nights in May 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our consierge Ame was amazing
Stayed 2 nights in May 2025

10/10 Excellent

Nasheer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in Hoi An.

From check in to check out the stay the service was beyond special. Lily went out of her way to see to our needs. Tom in the restaurant was very accommodating and helpful. The best hotel in Vietnam and I will definitely recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless and spacious, making for a very comfortable stay. Check-in and check-out were smooth and hassle-free. The breakfast was excellent, with great variety and quality. We found the pricing to be very reasonable for both the stay and the food and drinks offered. A special thank you to Ame and Luna for their outstanding assistance—they were incredibly helpful with all our inquiries!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait!!

Excellent à tout de vue!!
Stayed 2 nights in Apr 2025

10/10 Excellent

asiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a gem!!! Beautiful hotel! Fantastic staff, Kathy and Anne really made us feel like VIPs, catering to every ask. Beautiful rooms, just like the pictures, excellent pools (2). Great food. Transportation to the old quarter was included which made it even more enjoyable and money saving experience. Breakfast was included. Can’t say enough about how great this hotel way and how much we enjoyed our stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Stay at Grand Sunrise Palace Hotel! We had an incredible stay at the Grand Sunrise Palace Hotel in Hoi An. From the moment we arrived, the service was exceptional. The staff went above and beyond to make us feel welcome and cared for throughout our visit. A special thank you to Ame, the Guest Services Manager, who was incredibly helpful, friendly, and attentive. She made sure every detail of our stay was perfect and gave us great local tips to enhance our visit. The rooms were spacious, beautifully designed, and spotlessly clean. We loved the comfortable bed and the modern amenities—it really felt like a luxurious retreat. Breakfast each morning was fantastic with a wide selection of fresh, delicious options catering to all tastes. On our departure, Koi, our driver, made our journey to the airport smooth and stress-free. He was punctual, professional, and very kind—a wonderful end to a great trip. Highly recommend this hotel to anyone visiting Hoi An. We can’t wait to come back!

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Staff is over the top friendly and welcoming. Lily and Ame both 10/10 for service. The food is next level. Been around the world. Quality here is top level. Way to go chefs. Whole team absolutely ROCKS🤗❤️🙏
Stayed 4 nights in Mar 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Choice

My favorite hotel I stayed in while in Vietnam. The staff is friendly and helpful. The hotel is beautiful and breakfast is unmatched. I also liked the location close but in the mix. Would definitely book again.
Stayed 2 nights in Mar 2025

8/10 Good

Herve

Stayed 4 nights in Mar 2025

10/10 Excellent

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Getaway with a Touch of Luxury

The hotel was amazing,luxurious, beautiful, and spotlessly clean. The bed and pillows were incredibly comfortable, and the staff were exceptionally friendly and helpful. Thanks to Ame for the extra friendly service, it really made our stay even more enjoyable. Our six-year-old daughter loved the play area in the restaurant, which gave us the chance to relax and enjoy a leisurely breakfast. A truly refreshing and memorable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

The hotel breakfast was very nice and the staff ie nancy and ame where very friendly and on point every morning the receptionist luna was also very friendly and helpful we had a spa afternoon in the hotel and the girls in the spa sara,sam,vy and Cheryl where excellent would defo visit again the hotel is one of the best we've stayed in
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to downtown and had lots of options for food. Super clean and very good breakfast! Kathy was great help checking us in and out, and even gave us recommendations for coffee shops and food. 10/10 service!
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful especially Jay. He was very helpful and make sure our safe was enjoyable. We really appreciate his service.
Stayed 3 nights in Feb 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property was great, but it does feel a bit on the older side. I noticed a smell coming from the vent when the AC was turned on, and one night, I had to leave the balcony door open. Breakfast was great with plenty of options. The staff could be a bit more attentive—less time on personal phones during check-in would improve the experience. That said, for the price and convenience, the hotel isn’t a bad choice.

8/10 Good

JEFFREY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are amazing. We had some issues with noise from other quests and some maintenance construction was being conducted in the adjacent room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Danielle, Gainesville

Traveled with group
Liked: Cleanliness
My stay was excellent from the moment I stepped foot into the property. Kathy and Jessi were amazing VIP hosts! They took care of every detail I needed and were so attentive to our group of 7. I also had several spa services onsite and I highly recommend it.
Stayed 9 nights in Feb 2025

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and new. Jay at the front desk was so accommodating and helpful when we had questions. Thank you Jay for making our experiences GREAT! THE BREAKFAST BUFFET WAS EXCELLENT! The best breakfast buffet we had so far from the other two places we stayed at. The restaurant food in the hotel was AMAZING! We ended up eating at the hotel restaurant our last 2 days after finding out the food in the restaurant tasted WAY BETTER than outside food. All the staff is very helpful and try their best to understand. We brought some fruits from outside to the lobby and the staff was so nice by offering to cut and bring the fruits to us. Hoi An night market is 14 mins drive and the Hoi An old town is only 7 mins from the hotel. The hotel offers shuttle ride to and from Hoi An old town at no cost. I wish the property was bigger and have more things to do after 9pm. After 9pm the place is very quiet. Overall 9.5!!! Love it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

We had a wonderful stay. Friendly staff (Jay was a key factor in our wonderful stay), the restaurant staff were always looking to help and and front desk helped us schedule some local visits.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carina

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great service and cozy rooms. Breakfast was amazing too!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first rate hotel, both lovely and comfortable. Excellent dining options and the best breakfast we had in Vietnam. Enjoyed the spa treatments. Very good service from all. A half hour walk (or hotel shuttle ride) to either the beach or the old city. We enjoyed the neighborhood feel and the rice paddies
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean , thank to Nancy and Ame for good service .

10/10 Excellent

Arti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi this was excellent hotel. Staff are friendly and always there to help. When we arrived we were greeted by Jay and his team and they went out there way to make comfortable arranged travel arrangements for us booked restaurants and also organised Taxis. Breakfast was good and a special vegetarian menu if you are vegetarian. Nancy was excellent as well she always looked after us well. I would highly recommend this hotel and staff. Spa was excellent as well.
Stayed 7 nights in Jan 2025