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Grand Sunrise Palace Hoi An

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Sunrise Palace Hoi An

City view
2 bars/lounges
Point of interest
Reception
Minibar, in-room safe, desk, blackout drapes

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa
  • Laundry

Explore the area

Map
320 Cua Dai, Cam Chau, Hoi An, Quang Nam, Hoi An, 084
  • Cam Thanh Bridge
    6 min walk
  • Restaurant 328
    1 min walk
  • Ga Phu Cang Station
    27 min drive
  • Da Nang (DAD-Da Nang Intl.)
    47 min drive

Room options

View all photos for Premier King Room with Balcony

Minibar, in-room safe, desk, blackout drapes

Premier King Room with Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, Balcony

Presidential Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Presidential Room, Balcony

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room with Balcony

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Balcony

Luxury Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Luxury Suite, Balcony

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Premier Double or Twin Room, Balcony

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Living area | 42-inch Smart TV with satellite channels, TV, fireplace

Deluxe Double or Twin Room, Balcony

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, desk, blackout drapes

Signature Suite

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Sunrise Palace Hoi An

5-star hotel in Cam Chau
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Grand Sunrise Palace Hoi An offers 85 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. 42-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Grand Sunrise Palace Hoi An features 2 outdoor swimming pools and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Grand Sunrise Palace Hoi An is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Grand Sunrise Palace Hoi An has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's games
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (220 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Sunrise Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel
Grand Sunrise Palace Hoi An Hoi An
Grand Sunrise Palace Hoi An Hotel Hoi An

Grand Sunrise Palace Hoi An Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 65 out of 71 reviews" "
Rating 8 - Good. 5 out of 71 reviews" "
Rating 6 - Okay. 1 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are perfect. I booked the president suite and it was worth it. The room was full of thoughtful touches for my partners birthday. The spa is fantastic. All of the staff have looked after us like family and I cannot thank Lily enough. I wish I could stay longer. 💕
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Emily and I were welcomed warmly by the staff especially Luna who organised all our activities and what to see. She gave us amazing recommendations for eating out. The room was great and the breakfast was very nice. Situated 5-10 mins to the night markets. Do recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathaly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for 7 days and we loved it. I had spoken to the staff prior to organize a birthday decoration for him and they were communicative toward me the entire process including airport pickup. Truly great customer service. Especially from Jessi and Kathy. We could not have asked for a better time. Their breakfast buffet is also amazing. I looked forward to it every morning!
Stayed 8 nights in Sep 2024

10/10 Excellent

Misty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Grand Sunrise Palace Hotel in Hoi An has been an absolute pleasure. The Management and staff, especially Aimee, Kathy, and Lilly, and Nancy have been so welcoming and attentive—they’ve really made my stay special. The breakfast buffet is delicious, and I was pleasantly surprised to see that it changes daily. The decor throughout the hotel is stunning, with a high-end. The rooms themselves are beautifully designed, with crown molding, soft lighting, and all the amenities you could want, it feels modern and luxurious. I would highly recommend to anyone visiting Hoi An. Update after having dinner The dining experience at Sunflower in the Grand Sunrise Palace, Hoi An, is nothing short of culinary perfection. Each dish is a masterpiece, crafted with the utmost attention to detail and bursting with authentic Vietnamese flavors. The Banana Flower Salad with Shrimp and Meat was a revelation. The tender shrimp paired with the delicate crunch of banana flower, harmonized with the rich savory meat, created a texture and flavor symphony that was both refreshing and deeply satisfying.
Stayed 18 nights in Aug 2024

10/10 Excellent

Pirimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from everyone working there. Nice and varied breakfast, spacious rooms with a great feel, and two swimming pools is a real bonus considering the weather and need for swims.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general and our room in particular were absolutely lovely. The staff were attentive and always helpful and cheerful. The breakfast was excellent, huge choice of options, the only small niggle being the extra charge for a European-style coffee (but that was still very cheap). In terms of design, I'm not a fan of the bathroom being separated from the bedroom by just a curtain - I wouldn't even want that with a partner, and it seems even less sensible when it's a twin room - but we knew about that before booking, and it really wasn't an issue. In terms of location, it's not the most central, but once we discovered that a taxi was only about £2, we ceased to worry. Hoi An itself is a delightful place to spend time, and we'd also recommend the day trip to the old capital of Hue. Overall, a wonderful stay, highly recommended.
Stayed 5 nights in Jul 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vuong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are really friendly and kind. The room is new and clean. Everything is excellent so far. Thank you for everything. We will come back if we get a chance
Stayed 2 nights in Aug 2024

8/10 Good

Hiruthiga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were gorgeous Jessi was amazing to help in every possible way Spa treatments by Sami was also exceptional Just breakfast was plentiful but lacked a bit of flavour sometimes and the jaccuzi in spa is a cold water one. Steam room and sauna were great. However amazing experience with free shuttlebus etc. Staff really make this place incredible
Stayed 3 nights in Aug 2024

10/10 Excellent

Nhat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So great
Stayed 2 nights in Aug 2024

10/10 Excellent

Pui Man

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, new, beautifully renovated, cute pool. Very friendly and helpful staff. Spa was excellent. We wish we could stay longer
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Sareen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property with beautiful view.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to get away from the crowds of old town for our last night and Sunrise was a good option. Breakfast was great, spacious room, friendly staff, enjoyed roof top swim in the evening. Limited eating options nearby but can definitely recommend the silent cafe and garden next door to the hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Swati

Stayed 2 nights in Jul 2024

8/10 Good

Dhruv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the hustle-bustle of Hoi An
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is brand new and it is spectacular. Staff like Lily really make everyone feel like they are family. Our every need was seen to immediately. The hotel spa with Ms Vy and our massage girls Cam and Mia were OUTSTANDING. We loved the Grab taxi services and the hotel takes pictures of all the license plates when you come and go with the taxis to ensure you are safe! It is at least a 45 minute walk to the Old Town, or a 5 minute Grab ride for about $2.00 USD. The hotel ammenities were lovely, including two pools (one on the roof!!) I will say everything is 5 Stars but if I could say one tiny little thing it would be the buffet. We are vegetarian and there were virtually no options. I have stayed at other world class resorts and the western breakfasts included many other items. HOWEVER, this doesn’t overshadow the fact that the hotel environment and rooms more than make up for this. Beds are super comfy. Air conditioning is ice cold (you need it in summer) and the smoker tub is to die for after a long day of walking. We enjoyed a massage almost every day also… highly recommend this hotel!!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Rhian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for exploring Hoi An
Stayed 3 nights in May 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice decor, good breakfast selection and the pool was lovely on the roof to watch sunset. Our only feedback would be that the hot water in the bathroom was capable of scolding so turn your tap to hot with caution! Would recommend, convenient for the old town and hotel staff are super helpful and friendly!
Stayed 3 nights in Jun 2024

10/10 Excellent

SABRINA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best experiences with a hotel by far. Clean, quiet, well furnished, well equipped and great staff! :)
Stayed 2 nights in May 2024

10/10 Excellent

matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at Grand Sunrise Palace. The staff were very attentive and made a real effort to know our names and greet us everyday. Gave us helpful information on what to do and suggestions on where to go.
Stayed 5 nights in May 2024

10/10 Excellent

Mark, eglinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was excellent little bit out but was good they have shuttles which was excellent. this was one of the best properties we stayed at in Vietnam and would recommend this property to any one staying in hoi an. thank you for a lovely stay. could not fault this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ying

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had it all: greeted us warmly, great hospitality, local shuttle service, top-notch cleanliness (only 8mths old even we stayed) on site restaurant with global food, in house spa services, roof top pool... we had a very pleasurable stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay! The hotel was clean and staff incredibly friendly. Very walkable to sites and old town. Would recommend!!
Stayed 3 nights in Mar 2024