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Jade Hotel Hoi An

3.5 star property

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Superior Double or Twin Room, Balcony | Minibar, in-room safe, desk, free WiFi
Outdoor pool
Meeting facility
Porch
Superior Double or Twin Room, Balcony | Minibar, in-room safe, desk, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
500 Hai Ba Trung, Hoi An
  • Hoi An Museum
    ‪17 min walk‬
  • Assembly Hall of the Chaozhou Chinese Congregation
    ‪2 min drive‬
  • Quan Cong Temple
    ‪3 min drive‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Double or Twin Room, Balcony

Standard Double or Twin Room, Balcony | Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room, Balcony

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony | Minibar, in-room safe, desk, free WiFi

Family Quadruple Room, Balcony

  • 431 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Minibar, in-room safe, desk, free WiFi

Superior Double or Twin Room, Balcony

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room, Balcony

Minibar, in-room safe, desk, free WiFi

Family Triple Room, Balcony

  • 430 sq ft
  • Sleeps 4
  • 3 Twin Beds

About this property

Jade Hotel Hoi An

3.5-star Hoi An hotel close to Hoi An Market
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and dry cleaning are onsite.
Jade Hotel Hoi An offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, a library, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Jade Hotel Hoi An is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 2,016 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 376000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hoi Jade Hotel Hoi An
Hoi Jade Hoi An
Hoi Jade
Jade Hotel Hoi Hoi An
Jade Hotel Hoi
Jade Hoi Hoi An
Jade Hoi
Hoi An Jade Hotel
Jade Hotel Hoi An Hotel
Jade Hotel Hoi An Hoi An
Jade Hotel Hoi An Hotel Hoi An

Jade Hotel Hoi An Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 150 reviews
Rating 8 - Good. 31 out of 150 reviews
Rating 6 - Okay. 4 out of 150 reviews
Rating 4 - Poor. 0 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

VB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in location away from noise but walkable. Around 500 metres from Town centre. Extremely friendly and helpful staff. One of the manager, Henry extremely helpful and customer service oriented. Helped with tour packages and got me good rates.Will recommend this property to everyone.
Stayed 2 nights in Apr 2019

10/10 Excellent

Francis/Serene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 5 wonderful nights here. 20mins slow stroll to Hoi An ancient town. However quiet a distance away to the An Bang beach.Staff are excellent especially Mr Minh and Henry as they are always smiling and helpful treating you like friends.Breakfast was good especially the omelettes. A good recommendation if you are coming to Hoi An.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The positive reviews were correct. Staff very helpful, good pool & breakfast.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the hotel made a big difference, very helpful and courteous. Henry is a very honest person, always trying to get the best deals for you in terms of taxis, restaurants, etc.
Stayed 3 nights in Feb 2019

10/10 Excellent

CHIAO MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Though a litttle bit far from the ancient town, it's ok to have a small walk there by 15mins. The swimming pool is large, room is tidy with balcony, breakfast was good, staffs were friendly and got close with us, overall the service was great. Really had a pleasant stay and an unforgettable year-end trip there.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
Our first impression of Jade Hotel was, ‘wow’. We were very impressed by the staff’s customer service. We were greeted by a staff member who brought us fruit and juice and sat down with us to go over amentitiesnat the hotel and a map of the local area. It was a great start to our stay. The room was a bit small, but we had space for our bags, so it worked for us (2 people). We loved having the balcony and enjoyed many nights sitting outside. The bed was very comfortable. Breakfast was good with many options. We loved having the pool there and bikes we could rent from the hotel. Throughout our stay, we were constantly interacting with the hotel staff - every one of them were polite and engaging. They knew our names, helpednwitj airport transfers, always greeted us with a smile. We were very happy with our stay.
Stayed 5 nights in Dec 2018

10/10 Excellent

CK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and clean, spacious room. A reasonable walk to the ancient town and the beach. For the price this is a value for money place to choose.
Stayed 3 nights in Dec 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Phenomenal place to stay in Hoi An, the best hotel I’ve stayed at during my Southeast Asia travels. Very friendly staff, big & clean rooms, nice pool, you can rent bikes, great location in between the town and beach. Highly recommended.
Stayed 1 night in Nov 2018

10/10 Excellent

Scott, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay here. Great service and facilities for the price. Good location, not super busy but walkable to the main attractions. Breakfast by the pool area is very good I’d return here happily.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An is the most charming town on Earth. But thatws not true, its the people ijn Hoi An that are the most gentle and thoughtful. I had a
Stayed 1 night in Aug 2018

10/10 Excellent

Squirrel, Adelaide South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- Great staff
The best hotel I have stayed in for the price I paid . Spent 14 days in a 3 star hotel with 5 star service. The staff went so many extra miles to ensure I enjoyed my holiday. The breakfast was amazing with a greeting such as " have a great day then my name' with my omelette or whatever I ordered daily. How is that for personalized. Eating and drinking at the hotel was affordable and the food was comparable to anything at the local restaurants. The service starts with a welcome email on booking. They organised my transport to and from the airport and my tours at great rates with no issues . Location is between the old town and the beach . Easy walk to the old town and small cab fare to the beach. They upgraded me during my stay as I requested a pool view if possible which was an added bonus. The pool is great and kept clean as the everything else at the hotel. Great water pressure and hot water, air conditioning worked well and even a few drinks in the bar fridge at reasonable prices. Can't fault the place or service for the amount I paid. Definitely recommend this hotel to anyone and I hope to return for another visit . I want to see how that baby grows after it joins the world Sally. Thanks for making my stay memorable and wonderful.
Stayed 14 nights in Aug 2018

10/10 Excellent

Michael, Terrigal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Nice clean hotel, good pool. Nice breakfast, staff are fantastic, about 20 min walk to old town. Hire motorcycle for $6 a day. 10min to beach. Keep coming back.
Stayed 3 nights in Aug 2018

8/10 Good

kara

Liked: Staff & service
The personal touch
this is a small hotel with a cute little garden pool. the staff here are great. we had an early flight out of danang so were going to miss breakfast that is included with the stay. So they cooked us up breakfast and packed it up to go for us.
Stayed 1 night in Jun 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - amazing staff, pool and quiet locale
Me and my friend stayed for three nights. We were warmly welcomed with fruit and juice after which Henry on reception gave us some local tips and information. The room was perfect for the price and the only let down was the low water pressure, although this seems to be similar to other hotels so not really a downside. Breakfast could be ordered from the menu: we had sausage and egg, followed by pancakes. Good range of local and international foods, with a selection of bread and fruit from a buffet table. The pool was fantastic and a real pleasant space to unwind by. The staff, especially Henry, were brilliant and were always keen to chat and find out about our days. It is located around a twenty minute walk away from town or a short five minute trip by Grab or taxi For the price we paid this was an excellent find. Would highly recommend.

10/10 Excellent

Mandy, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel made great by its staff
We stayed here 4 nights and would definitely come back. It's fantastic value for money. It's about 20 minutes walk to the old town but we enjoyed the walk and also being able to escape the chaos. The swimming pool and garden are lovely. Breakfast was also good. The staff are fantastic and make this hotel a great place to stay.
Stayed 4 nights in Apr 2018

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service in a really good hotel.
The Jade Hotel was an excellent choice for our stay in Hoi An. It’s about a 20 minute walk from the main part of the town which suited us as it meant we could have a nice stroll into town before dinner and also we could ride the cycles the hotel has for hire $1 to the beach. The hotel is in a very good condition our room was great for what we paid. The staff couldn’t have done more for us both in terms of our stay at the hotel and helping us organise our transport to Hue. Overall excellent service in a really nice hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff members made the stay very enjoyable
Great value hotel stay, the best part is the staff as they really can't do enough to make you feel welcome. The pool is great. The distance to the centre of the old town is about a 20 minute walk but that is not necessarily a bad thing. You can cycle to the nearby An Ban beach in about 10 minutes which is worth doing. The only slightly negative points are the creaky bed we stayed in.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Owen

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Only

10/10 Excellent

Lisa, Arizona, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality!
We booked the hotel and received an email from the hotel the next day stating they were happy we booked their hotel and if there was anything they could do to let them know. Sally is the Sales Executive and is absolutely wonderful! She arranged a car to pick us up at the airport in Da Nang and bring us to the hotel for $16 (paid when we checked out of the hotel). When we arrived, Jessie brought us a cold drink and fruit, showed us a map of the area, and provided suggestions on things to do and see. We rented motor bikes for $6 for a day and rode to Marble Mountain (beautiful!) and then to the beach. Traffic gets pretty crazy in the evening, so we parked the motor bikes and walked about 15 minutes to the Japanese Bridge and had dinner along the river. It was beautiful! The next day we walked to the beach (about a 40 minute walk) and hung out at one of the many restaurants along the beach. Then we took a taxi back to the hotel and walked to the Gioan Cookery for a cooking class (it was fantastic!). We had left our cell phone Sim card at a previous hotel. Sally called the hotel and arranged to have it sent to us. She made several calls and followed up daily on the status. The other hotel dropped the ball, but Sally continued to follow up on it even after we left and kept us informed by email. I contacted our cell phone company and found out they offer free replacement, so we let Sally know to not worry about it anymore and thanked her for all her attentiveness. Love this hotel!
Stayed 3 nights in Feb 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best.
I accidentally booked a room with a double bed and didnt realize it until the hotel sent me a confirmation/welcome email. I emailed back asking if i could pay extra for a bigger bed and they upgraded us for free! The pool area is awesome with comfortable day beds and poolside service. Breakfast was free and awesome. The people were incredibly helpful with booking tours, very friendly and very nice. I really can't believe how good of a deal this hotel was. Dont let the low price scare you away. Awesome place to stay.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An hotel
Jade Hotel is excellent in every way, except it is 1.5 km from the Old City. Closer would be better.
Stayed 3 nights in Feb 2018

8/10 Good

Eric, Whitworth

Liked: Cleanliness, staff & service, room comfort
The Jade Hotel a little Gem
It’s the People who work at this Hotel that makes the difference from the Manager to the Doorman they are all happy to help in anyway they can this is what makes this Hotel 5 star the Staff.
Stayed 14 nights in Jan 2018

10/10 Excellent

TA KIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service hotel
Very helpful and friendly staff
Stayed 3 nights in Dec 2017