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Waterside Resort Spa

4.0 star property

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Photo gallery for Waterside Resort Spa

Dining
Garden
Food court
Interior detail
Dining

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
XUYEN TRUNG CAM NAM HOI AN RIVERSIDE, Hoi An, Quang Nam (province), A
  • Hoi An Cloth Market
    ‪7 min walk‬
  • Assembly Hall of the Chaozhou Chinese Congregation
    ‪7 min walk‬
  • Hoi An Market
    ‪9 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View | Minibar, in-room safe, free WiFi

Deluxe Room, River View

  • 581 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Villa, Garden View

Villa, Garden View | Minibar, in-room safe, free WiFi

Villa, Garden View

  • 581 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

Waterside Resort Spa

4-star Hoi An hotel walkable to Hoi An Market
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free wired internet in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Waterside Resort Spa offers 15 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Public areas are equipped with complimentary wired Internet access. This Hoi An hotel also offers a fitness center, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Waterside Resort Spa has designated areas for smoking.

Waterside Resort Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

Azerbaijani, Dutch, English, French, German, Italian, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Waterside Hoi
Waterside Resort Hoi
Waterside Resort Hoi Hoi An
Waterside Hoi Hoi An
Waterside Resort Spa Hoi An
Waterside Resort Spa Hotel
Waterside Resort Spa Hoi An
Waterside Resort Spa Hotel Hoi An

Waterside Resort Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Thuc, NYC

Liked: Staff & service
Disliked: Cleanliness, room comfort
As far, as close as you can get to Hoi An's old to
For my trip through Vietnam, I had been staying at $30-$40 hotels, but for Hoi An, I decided to slum it a bit as the price of this hotel was $10. What you pay is what you get. It is run down, not that well maintained, the bed sheets and bath towels smell a little of mildew. This place has potential, the foyer is great, there are some nice views of the old town from there. It is also located right across the bridge from the old town, away from the hustle and bustle of the tourist crowded streets; making it a good location to be in. So it you are willing to slum it a bit, stay here.

2/10 Terrible

Ray and Ang

Disliked: Cleanliness, staff & service, room comfort
3 stars my ars
Although the hotel is well located it is in need of some serious overhaul. The reception area is a dumping ground for most of the ditritus in the hotel and there is dust everywhere. There seems to be a pack of 6 or so dogs that have made the hotel home and bark all night and seem to not bother the staff. The route to the centre of Hoi An is easy enough across the bridge but to be honest unless you want clothes making I would not recommend Hoi An, it is dirty, smelly and full of people trying to rip you off. The staff at the hotel seemed nice enough but one was coughing and sniffling and gave me her bug and the breakfast was revolting.

6/10 Okay

Carol

Liked: Cleanliness
The staff were very nice but our
The staff were very nice but our check out became a very complicated and stressful procedure as they expected us to pay them directly for our stay when we had already paid hotel club. The problem took us about two hours to resolve. Luckily, we started the night before and were able to catch our early morning flight as they keep your passports until the bill is settled. The hotel rooms are fine and clean (however the mattresses had a bad smell) but the resort grounds were a mess. this may be due to the recent floods on the coast or it may be due to neglect. We are not sure. The food was edible but not great. we also paid way to much through hotel club as the regular rate was 20.00 dollars cheaper than what we paid.

4/10 Poor

年金婆さん, ド田舎

Disliked: Cleanliness, staff & service, property conditions & facilities
便利で静か　手入れの行き届かないバンガローで良かったら不気味に独り占め
このホテルの良い点は天井の高さと親切な従業員です。ロビーのトイレには鍵も紙もないうえーものすごーく不気味に薄汚れているうえに便座がありません。勢いよく入ってとんでもない目にあいました。従業員の皆さま親切なのにとても残念です。バスルームの内部の壁も大理石で作られていて広々ー雰囲気もあるのです。トイレの床は前の方のー恐らくは１か月も前のトイレットペーパーが付いたままだし、あの８月の日本人の使用された物だったのでしょうかーどこを指でさっとチェックしても埃と汚れで指が黒くなります。　たまたま忘れ物をして部屋に戻ったときに丁度掃除中だったのを見たら数秒で短いホーキでさーと履き　トイレの床は掃除せず、バスタブはシャワーをざわーとかけているだけでした。　掃除の人も愛想がとても怒る気持ちにはならずークローゼットは１５６ｃｍの私には飛び跳ねても届かないです。捨てた方が良い汚れたチリ入れ藤は雰囲気を壊します。　ベッドサイドランプのスイッチがベッドから離れていていちいち歩いてスイッチを押さなくてはなりません。ロビーの床ももラコッテタイル風で自然な風が吹き抜けとってもジャングル風なのですがー。　　夜遅くツアーで帰っても真っ暗なうえにだーれもいません。　ロビーのテーブルの上で眠ると覚悟して長い間待ってついには大声で呼んでやっと出てきました。その夜は自分のバンガローの入口で１００メートルは聞こえるような大声をあげましたがだーれも来ません。　蛇のようなものが入口に多数へばり付いていたのでしたー結局はイモリが路頭を組んで団体ーそれがイモリをわかるまではそれはそれは恐ろしかったです。その夜は黒いなにかわからないのが不気味な虫死体らしき物も部屋に転がっていました。　冷蔵庫のなかは最初からねっとりと汚いものがへばり付いていました。一番困ったのはこのホテルでクレジットカードがとうとう使用できなかったことでした。使えるはずだっとので、　紙のお金は日本円がどこでも使えたフエで大半使いきりーもう僅かの小銭しかなくーダナンの飛行場までの交通費にも足りない状態でーーチェックアウトするわずか２，３分で飛行場までのお金を借りる交渉をしてホテルの送迎車を用意して頂くのでしたがーわたしが返せないときにはあの３日間食事のお世話をした女性従業員の給料から引くと脅かすのです。わたしはわたしが思いついて置いていかれるすべての物をホテルの彼女に頂いてもらいー財布ハンドバックメガネ学用品化粧品未使用使用中ものもタオル類とうとうをーーとにもかくにもも３１５０円相当を借りてーー這う這うの体でダナン空港に辿りついたのでした。　ホテルの整備状態が悪いと言うか壊れていても全く気にならないホテルの方針でカードが作動しないのにー部下のお給料から引くぞーと脅してやっと車が出るとはー日本だったら絶対にホテルの車で送っていただけるのにーといくら嘆いても　　これが　ホテルの方針なのかと抗議して車が出なくなったらどうしようと思いつつもーそれは親切な若い従業員のお方に５日でお金が届いてほっとしましたがーフエのホテルでは格安でも、ツアーもタクシーもバスも何もかもクレジットでなんら問題なく決算して頂けたのに。わたしが払わないと従業員のお給料から引くと言わないで欲しかったです。　従業員の皆さまがた滞在中は大変お世話になりました。皆さまとても親切でした。クレジットカードの兼で何回も経営者と話たいと懇願しても聞いて頂けませんでした。従業員の方々はその方がお仕事楽で良いのですね。何も聞かせない方が良いのですね。　聞こえれば改善するはずですから。　

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentrale und trotzdem ruhige Lage
Das gebuchte Zimmer mit Gartenblick war ausgebucht und man gab uns ohne Aufpreis ein hoeherwertiges Zimmer mit Fluss/Altstadtblick. Mehrmalige Verlaengerung (es hat uns so gut gefallen) War ohne Probloeme zu den gleichen (guenstigen) Bedingungen moeglich. Sehr grosszuegige Zimmer und Bad, top sauber. (auch wenn die Zimmer etwas abgewohnt sind, haben wir uns rundum wohlgefuehlt) Blick vom Balkon auf die Altstadt von Hoi An, die ueber die Bruecke in 2 Minuten zu erreichen ist. Einziger Negativpunkt ist, dass es statt Fruehsueckbuffet, wie angekuendigt, nur Suppe (Pho) oder Omelett und ein Getraenk gab, weil nur sehr wenige Gaeste da waren. Etwas mehr Entgegenkommen beim Fruehstueck (zB ein zweites Getraenk oder Yoghurt zum Obst statt Yoghurt ODER Obst) waere angenehm gewesen, zumal dei Nutzung des Hotels wegen Renovierung eingeschraenkt war. Insgesamt aber eine Empfehlung!

4/10 Poor

Runa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
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