All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything about my stay exceeded expectations, making it a truly pleasant and enjoyable experience. The accommodation was clean and comfortable, and it was clear that great care had been taken in maintaining it. The staff were kind and attentive, which made my stay even more enjoyable, and they were quick to assist with anything I needed. The surrounding environment was quiet and relaxing, perfect for unwinding. Overall, it was a highly satisfying experience, and I would gladly return in the future.
Stella
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Dae Won
Jan 17, 2026
Liked: Cleanliness, staff & service, room comfort
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Dae Won
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Desmond
Jun 8, 2025
This executive double room was quite different from the standard one in some ways (better facilities with more cozy room conditions in general) and I was satisfied for such details!
The Grand is a very nice hotel near the middle of the city. But it is a very large city. Conveniently located at an important crossroad, subways, buses, and taxis are available. Plenty of good food nearby, Korean and Western. Room was large and comfortable. Giant Starbucks in the lobby
Not sure how this place was rated 4 star ? The shower with a bath tub is old and dated. Towels were small, thin and some frayed. Our room lost power and the door entry cards had to be reset several times.
This hotel was good maybe 10-years ago. Currently, the overall facility is too old and I cannot find the care about the room condition. It's not bad, but I won't stay here going forward.
Ii strongly recommend u to choose other accommodations unless u have to stay close to this area. Even motel can be a better choice at some point. All the furnitures are old and broken, the mattress is worn off, and the fridge is filled with old stacked ice.... and so on.
Worst hotel ever....
Room dirty, tv cabinet dirty, fridge not working properly, doom service menu very limited and blinds falling apart. Staff friendly enough though.
BRIAN
Stayed 2 nights in Jul 2022
Verified review
10/10 Excellent
Paul
Apr 21, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The headboard on the bed had large, disturbing stains in the fabric.
The buffet was large and had many offerings providing a variety of breakfast options.
They do not provide coffee in the room, only tea. I suspect this a tacit agreement with the Starbucks Reserve in the lobby to draw in guests. Not a huge problem, unless you wake up early because Starbucks does not open until the mid-morning (traditional Korea start times).
Paul
Stayed 1 night in Apr 2024
Verified review
6/10 Okay
Regina
Apr 8, 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff are nice and they provide 4 free water bottles in the room. The negatives are that guests aren't able to control the temperature (it was set at 26 degrees Celsius/79 degrees Fahrenheit in April). They have a small window that we can open to let some air in to cool down but no screen so bugs can easily fly in. Also, there are no plug-ins by the bed so you'll have to charge your phone far away from you when you sleep.
Boiler was being replaced which caused rust water. This was not told at chk in n no notices in the room. Staff was also unaware n could not adequately explain nor adjust. Its management’s fault for not communicating to staff n guests