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Lenox Hotel

3.0 star property

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Photo gallery for Lenox Hotel

Studio, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, free WiFi
Lobby sitting area
Interior detail
Meeting facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet friendly
  • Bar
  • Spa
  • Room service
  • Laundry
$57
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
Rizal Street, Dagupan, Pangasinan, 2400
  • Place, Dagupan City Plaza
    ‪9 min walk‬
  • Place, Tondaligan People's Park
    ‪17 min walk‬
  • Place, Nepo Mall
    ‪17 min walk‬
  • Airport, Baguio (BAG-Loakan)
    ‪109 min drive‬

Room options

View all photos for Studio, 1 Double Bed, Non Smoking

Studio, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Studio, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, 1 Double Bed, Non Smoking

Premier Double Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Premier Double Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room, 1 Double Bed

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Room, 1 King Bed, Non Smoking, Bathtub

Signature Room, 1 King Bed, Non Smoking, Bathtub | In-room safe, desk, blackout drapes, free WiFi

Signature Room, 1 King Bed, Non Smoking, Bathtub

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds, Non Smoking

Studio, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Studio, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds, Non Smoking

Premier Twin Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Premier Twin Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room, 2 Twin Beds, Non Smoking

  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite Room

Family Suite Room | In-room safe, desk, blackout drapes, free WiFi

Family Suite Room

9.4 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Signature Suite

In-room safe, desk, blackout drapes, free WiFi

Signature Suite

  • Sleeps 2

View all photos for Studio 2 Single Bed

In-room safe, desk, blackout drapes, free WiFi

Studio 2 Single Bed

  • Sleeps 2

View all photos for Premier Twin Room

Free toiletries, hair dryer, slippers, bidet

Premier Twin Room

  • Sleeps 2

View all photos for Family Suite

Bathroom | Free toiletries, hair dryer, slippers, bidet

Family Suite

  • Sleeps 4

View all photos for Superior Double Room With Double Bed

Bathroom | Free toiletries, hair dryer, slippers, bidet

Superior Double Room With Double Bed

  • Sleeps 2

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Bathroom | Free toiletries, hair dryer, slippers, bidet

Superior Twin Room, 2 Twin Beds, Non Smoking

  • Sleeps 2

View all photos for Studio

In-room safe, desk, blackout drapes, free WiFi

Studio

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, blackout drapes, free WiFi

Premier Room

  • Sleeps 2

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  • Breakfast included
  • Parking included
  • Free WiFi
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3.6 out of 5, Good, 114 reviews
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About this property

Lenox Hotel

3-star Dagupan hotel close to Dagupan City Plaza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services, and a business center are onsite. Change of towels is available on request.
Lenox Hotel offers 54 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers spa services, multilingual staff, and coffee/tea in a common area. For a surcharge, an area shuttle within 5 km is available to guests. Complimentary self parking is available on site, along with a car charging station.

Lenox Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Feliz - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Feliz

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 1000 per pet, per night, plus a deposit of PHP 3000 per stay
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1045.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 1500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: PHP 3000 per stay
  • Pet fee: PHP 1000 per pet, per night
  • Rollaway bed fee: PHP 1045.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Lenox Hotel Dagupan
Lenox Dagupan
Lenox Hotel Hotel
Lenox Hotel Dagupan
Lenox Hotel Hotel Dagupan

Reviews

Lenox Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 67 out of 195 reviews
Rating 8 - Good. 68 out of 195 reviews
Rating 6 - Okay. 35 out of 195 reviews
Rating 4 - Poor. 14 out of 195 reviews
Rating 2 - Terrible. 11 out of 195 reviews

Reviews

10/10 Excellent

Luke H, Oak Creek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good. We stay here from time-to-time
Stayed 2 nights in Aug 2025

2/10 Terrible

Teresa

Stayed 3 nights in Jul 2025

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

6/10 Okay

Maria Nieves

Stayed 1 night in Jul 2025

8/10 Good

MARLON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hours front desk was a plus and the staff was always ready to help.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jocelyn, American

Liked: Property conditions & facilities
Very clean and the room is modern and very comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

Reggie, North Las Vegas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Would stay here again.
Stayed 1 night in Jun 2025

4/10 Poor

Leonard, San Francisco

Disliked: Cleanliness, staff & service, amenities
The staff there wasn’t properly trained to facilitate guests, especially at night. I arrived there around 10 p.m. and there was no one to greet me nor help me with my luggage. Reception is okay. The room is okay, a bit dark, the sheets are old, the bathroom is good but you could tell that they're not deep cleaning it because the bidet, faucets, and shower heads had a mineral build-up.
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Stayed 2 nights in May 2025

4/10 Poor

Rolinda

Traveled with family
Disliked: Property conditions & facilities
Not following instructions
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Staff was very accommodating and friendly. I believe this is probably one of the best hotels for that area and region.
Stayed 4 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here in Dagupan City, PH.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristeta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in downtown Dagupan. Clean room and facilities. Employees were courteous and polite. My only issue is that the AC takes a few minutes before the AC starts. Overall, a wonderful experience. And the included breakfast was great!!
Stayed 1 night in Feb 2025

10/10 Excellent

MARCELINO

Stayed 1 night in Feb 2025

4/10 Poor

Ramirlito, bay point

Traveled with partner
Disliked: Cleanliness
stained mirror, bread crums on the floor, water not hot wasted a lot of water trying to get it warm but i have to settle for a cold shower instead.
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Feb 2025

6/10 Okay

Lourdes

Traveled with family
Disliked: Amenities, property conditions & facilities
It would be an advantage for you to revamp your marketing as there are not many hotels in Dagupan. We last stayed here more than 10years ago and it looks so run down as of today. Beds were creeking & water stalled many times during showering. Room was so outdate & not enough lighting. Not planning to recommend nor restay again.
Stayed 2 nights in Feb 2025

6/10 Okay

Daisy

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Paying extra for breakfast is worthwhile; the beef tapa breakfast and bacon breakfast are very good. Be aware that cleaning will not take place without the customer present in the room. It's always hot in the Philippines; the hotel leaves windows open to common areas instead of using A/C, so bugs sometimes get in. The dining area had flies.
Stayed 15 nights in Jan 2025

8/10 Good

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels are getting old
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We have been back several times.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randolf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good
Stayed 1 night in Nov 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Calvin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Lenox many times. The food in the restaurant is good and a good variety. Their service is fast and they’re very courteous. The beds are average, but rooms are very clean and modern. My only complaints are the inconsistent hot water in the shower. I don’t want hot water on a hot day, but you can’t get anything but cold. Slightly warmer would be nice. The sing in the bathroom said the hot water is solar heated, that must not work at night. The other issue is, they have conference rooms on every floor. This makes for excess noise outside the guest rooms. Most hotels dedicate floors for conference rooms. We had people ring our doorbell late at night when we were trying to sleep. Overall, we like the hotel but might try some of the other ones in the area, next time.
Stayed 6 nights in Jul 2024