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We bought a drink that didn’t taste right but the staff did more than they needed to to fix the drink such impeccable service I would recommend this motel in a heartbeat

the downside to the villas was the kitchen; there is no cooking pans to prepare a warm meal or microwave, the villas charge for renting a cooking pans/pots for daily use, which is unusual for a high-end villas resort. hopefully they will make an exemption in near the future for not charging customers for using pots and pans.

This was a SCAM booking...Beware...I did not make this booking. Hotel.com needs to sort out SECURITY issues immediately.

Nos cambiaron a una habitación que en las noches el aire acondicionado dejaba de enfriar y un olor fuerte a cucaracha y humedad, lo del aire lo reportamos 2 veces, pero según ellos estaba funcionando, pero en la noche dejaba de enfriar y me llevaron 2 abanicos,

Lovely staff. So helpful and in my opinion a great location - near enough to walk to the main sights but a little bit away from the busiest parts