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AC Hotel by Marriott Dallas Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott Dallas Downtown

Room, 1 King Bed | View from room
Lobby
Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Bar
  • Laundry

Explore the area

Map
1712 Commerce Street, Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • Dallas World Aquarium
    ‪12 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds

7.6 out of 10
Good
(14 reviews)
  • 317 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hair dryer, towels, soap, shampoo

Room, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 317 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Dallas Downtown

3.5-star hotel in Downtown Dallas
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
AC Hotel by Marriott Dallas Downtown offers 128 accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
AC Hotel by Marriott Dallas Downtown features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott Dallas Downtown is a smoke-free property.

AC lounge - This tapas bar serves dinner only.
AC Kitchen - This restaurant serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Kitchen
  • AC lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 45 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Marriott Dallas Downtown
AC Marriott Dallas Downtown
Ac By Marriott Dallas Dallas
AC Hotel by Marriott Dallas Downtown Hotel
AC Hotel by Marriott Dallas Downtown Dallas
AC Hotel by Marriott Dallas Downtown Hotel Dallas

AC Hotel by Marriott Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jalisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the valet parking, all staff was friendly & professional. Would recommend more valet drivers on the days when people check out on weekends
Stayed 2 nights in Mar 2025

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Disappointed

We usually stay at the AC in Ft. Worth and love it, so I was excited to have one in Dallas. Upon arrival the vallet guy was very uninterested and the room faced an ac unit. The hotel and room was extremely clean, and well located for what we needed. The bed was like sleeping on the floor it was so hard. It just not what I’m used to from this Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

10/10 Excellent

Felisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice updated hotel convenient to convention ctr.

This hotel and its staff were great! The restaurant in the lobby has a great pesto rigatoni if you're hungry! The room was very nice, clean, spacious, & quiet. My daughter and I were there for a volleyball tournament at the convention center and its a short easy walk! The hotel will push the valet on you and if you're at all worried it might be worth it @ $42/day but since I take kickboxing and my daughter is an amazon woman and we're not scared we risked it in the back lot for $20/day and it worked out fine!
Stayed 3 nights in Jan 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown…just be sure to check parking.
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The gym needs a lot of work. Don’t even have exercise mats and they expect you to lay on the dirty floor that everyone walks on. Needs to be changed.
Stayed 4 nights in Jan 2025

2/10 Terrible

Andrew, Edmond

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Slid the bed over so child wouldn't fall out and was months worth of dirt
Stayed 1 night in Jan 2025

8/10 Good

Jesse

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just down town convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet man were all wonderful and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Maxime

Stayed 4 nights in Jan 2025

10/10 Excellent

Pietro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Clean room. Room looked newly renovated. Only negative is the $45/day valet parking fee. No street parking around area.
Stayed 8 nights in Jan 2025

4/10 Poor

Mark

Business traveler
The poor training of the front desk and bar staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and trendy in downtown Dallas

Very clean, comfortable and trendy/upscale hotel. Well located in downtown Dallas, close to restaurants and AT&T Place for nice outdoor shows/activities/dining. Nice lobby resto-bar.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dals Lighting

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

6/10 Okay

Maria Fernanda

Traveled with family
Liked: Amenities, property conditions & facilities
The staff were very kind but the cleaning service is terrible
Stayed 5 nights in Dec 2024

10/10 Excellent

Benjimen

Stayed 2 nights in Dec 2024

10/10 Excellent

K'ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to someone and would stay here again. Staff were wonderful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024