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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Free daily continental breakfast
Exterior
Fitness facility
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$87
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
4150 N Central Expy, Dallas, TX, 75204
  • Place, Knox-Henderson Shopping District
    ‪2 min walk‬
  • Place, Cityplace Tower
    ‪15 min walk‬
  • Place, Baylor Scott & White Medical Center - Uptown
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites Dallas - Cityplace

Hotel in Old East Dallas
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn & Suites Dallas - Cityplace features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This Dallas hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Quality Inn & Suites Dallas - Cityplace is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 273 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 133 out of 1002 reviews
Rating 2 - Terrible. 168 out of 1002 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sarah

Traveled with partner
Disliked: Staff & service
Bed and pillows were comfy. First room we were in didn’t have microwave or fridge so we moved. Next room was better. Shower was good there was nowhere to put soap except on the floor…need to install a shelf. At night the traffic noise was very loud but remedied with earplugs. The staff wasn’t overly friendly and seemed put out when asked to re-stock breakfast items. The breakfast wasn’t like in the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Aanjaneya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

MILES

Liked: Cleanliness, property conditions & facilities, room comfort
NEED MORE KINDS OF FOOD
Stayed 2 nights in Oct 2025

6/10 Okay

Crystal

Stayed 2 nights in Oct 2025

2/10 Terrible

Ty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross, don’t stay here!

Breakfast: only options were waffles and stale bread for toast. This facility did not have WiFi available in the rooms, WiFi was only available in the lobby. Staff in the lobby were slow, uninformed, and utterly unhelpful. The room had dust accumulated in corners, stains on the furniture and the linens were well past worn and in need of replacement. Even by cheap motel standards, this place was sub-par.
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Roach motel

Had a roach infestation. Flooring coming up throughout. Tv remote missing back for batteries. Batteries fell out constantly. Tv and remote control were different brands, most functions didn’t control the proper function.
Stayed 1 night in Oct 2025

2/10 Terrible

Martin

Disliked: Cleanliness, property conditions & facilities
Bug
Stayed 1 night in Oct 2025

10/10 Excellent

lyndon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Holly

Liked: Staff & service
The parking area was not safe at night. The hotel did not allow for a late check out.
Stayed 1 night in Sep 2025

2/10 Terrible

William, Van Alstyne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before but its never been this bad. Checked in and found out they required a $100 cash preferred deposit. Dont recall their deposit being this much before. Was given my first room only to notice the door handle on the outside was barely attached. When i walked in, i immediately noticed ac wasnt on and didnt work. As i began to leave the room i noticed the door handle was bareky attached. When i went to front desk, attendant acted shocked when i told him the issues. So he gave me a new room. I didnt immediately check the room but i should have. I left to grab dinner first. When i returned, door handle was attached. Ac worked. Bedroom area looked clean. But when i walked into the restroom. There was a combination of live and dead roaches in the tub. And dead roaches around the base of the toilet. At that i just decided to leave and find accommodations elsewhere. Was not the mood to move personal stuff a third time. Did notice several patch works on the exterior ceiling in the walkways. So clearly they are fixing their leaks. But like they say. U pay for what u get. But even so i would not stay here for free.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

4/10 Poor

Irene

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast is just pieces of toast and little muffins. Our room smelled bad and the bath handle came off when I tried to shower. The room had no towels. We were moved to another room that reeked of cigarettes so they moved us to another room that was ok but the hair dryer did not work. Staff is kind.
Stayed 3 nights in Oct 2025

8/10 Good

Thomas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

Overall good stay

We arrived early and at first, they were gonna make us wait three hours for a room, but then they offered us a smoking room immediately. We took the smoking room, for smoking room it was clean and fresher than usual. We did see a roach in the bathroom. Also the refrigerator at cool light or something in the bottom of it.
Stayed 1 night in Oct 2025

4/10 Poor

Shelia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay if you're on a tight budget and one night.

We were in the area for a conference and wanted to attend the state fair and didn't want to spend a lot on a room we just needed to sleep in for one night. Staff at check in were friendly, location okay but noisy and the room was okay. We had ants in the morning but overall, the place just needs to be cleaned. Cigarette butts all over the parking lot and in front of the rooms. The floors need to be cleaned in the rooms. It was only for one night and did the trick since we paid for my nephews room as well. But unless they clean up, we wouldn't stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Good shower and television. Good restaurant next to it, Elephant Grill.
Stayed 1 night in Sep 2025

4/10 Poor

Cheri

Stayed 2 nights in Sep 2025

4/10 Poor

Clay

Stayed 2 nights in Sep 2025

6/10 Okay

Robert N

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was close to the medical community which was the reason for the visit. The price is much cheaper than most other options. However, perhaps the adage you get what you pay for applies here. The property could stand some repairs for sure. It appears a huge Bob truck must have backed into the residence creating a good bit of facial damage. However, inside the unit, our LVT flooring was broken and peeling and raised up in several areas. On one occasion in the evening I stubbed my toes into one such area and it hurt soooo bad I’m sure I disturbed the neighbors — thought it would rip my toenail off. The mattress inner springs squeak and are very notable. I’d recommend new mattresses. The security deposit hold is $100 which is steeper than any of my 16 hotel stays over the past month in facilities that range from this level to 5 star. No-one else made such a steep hold. I don’t believe a security deposit hold should be more than the price for the overnight stay.
Stayed 1 night in Sep 2025

8/10 Good

Nicole, New Brunswick

Liked: Cleanliness, staff & service
Conveniently located
Stayed 1 night in Sep 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty and wasnt even the room we paid for. No help was given
Stayed 2 nights in Sep 2025

6/10 Okay

Shandria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Juston

Stayed 2 nights in Aug 2025

2/10 Terrible

Matthew

Stayed 2 nights in Aug 2025