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Quality Inn & Suites Dallas - Cityplace

2.5 star property

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Photo gallery for Quality Inn & Suites Dallas - Cityplace

Free daily continental breakfast
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pool
  • Gym

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Southern Methodist University
    ‪3 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas Market Center
    ‪5 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (1002)
$126 nightly
The price was $140
The price is $126 total
includes taxes & fees
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About this property

Quality Inn & Suites Dallas - Cityplace

Hotel in Old East Dallas
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn & Suites Dallas - Cityplace features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This Dallas hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Quality Inn & Suites Dallas - Cityplace is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 264 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 156 out of 1002 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jack

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Mar 2025

2/10 Terrible

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The people are great and very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s not what you think. It’s better.

Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Stayed 1 night in Apr 2025

8/10 Good

Harsha

Liked: Cleanliness
Disliked: Amenities
it was okay, nothing more, nothing less
Stayed 1 night in Feb 2025

10/10 Excellent

ARLENE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I found this place very clean and close to a restaurant.
Stayed 1 night in Mar 2025

8/10 Good

Rigoberto

Stayed 1 night in Mar 2025

4/10 Poor

Ivan Godinez

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Definitely the overpriced even for the location which is convenient but the quality of the place is not worth. My tv did not work, stains on the bed and the towels.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shearal

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Stayed 1 night in Mar 2025

2/10 Terrible

Hazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Disliked: Staff & service

A Bit of Confusion to the Room

When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Stayed 2 nights in Feb 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was completely missing a smoke detector and there was long brown hair on the restroom floor. We were moved to another room that reaked of marijuana smell…either that or the prior occupant had a skunk in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Rose

Traveled with family
Liked: Cleanliness, room comfort
Upon arrival instead of the normal credit card for incidentals, this location requires a $100 deposit. Which they state doesn't refund for up to 7 days, so they insist on cash via the ATM in lobby. Continental breakfast is extremely limited. No hot foods, other than waffle maker which the owner stands over you while you make it. No syrup for waffles. Apple/Orange juice machine only dispenses water.
Stayed 1 night in Mar 2025

6/10 Okay

randy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

dongqing

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is just OK but I've prepared for that because I read the previous reviews. I booked this one because of the location and stayed for 4 nights. The service in the hotel was just terrible, especially the cleaning ladies. They were so rude that they made very loud noise with the machine and their talking in the hallway every morning starting 9am. They knocked at my door every morning asking about room services though I hung the tag of DO NOT DISTURB out every day. I'm a night owl so I need good sleep till late morning, but I was constantly woken up by the noise and barely got enough sleep these days. I know my check-out time was 11am, but they came knocking at the door 20 minutes earlier to ask me to check out. I've been traveling around in US and other countries but never had such experience. I will not recommend staying here.
Stayed 4 nights in Mar 2025

8/10 Good

Tanekia

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

There was hair in the shower, both long hair and short hairs. There was a oily residue on the floor
Stayed 1 night in Mar 2025

8/10 Good

Osni

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Vivekkumar, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2025