Quality Inn & Suites Dallas - Cityplace

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Dallas - Cityplace

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Free daily continental breakfast
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly

Explore the area

Map
4150 N Central Expy, Dallas, TX, 75204
  • Knox-Henderson Shopping District
    2 min walk
  • Southern Methodist University
    3 min drive
  • McKinney Avenue
    4 min drive
  • Dallas, TX (DAL-Love Field)
    18 min drive

Room options

Suite, 1 King Bed, Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Dallas - Cityplace

Hotel in Old East Dallas
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center.
Quality Inn & Suites Dallas - Cityplace offers 78 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Quality Inn & Suites Dallas - Cityplace features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This Dallas hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Quality Inn & Suites Dallas - Cityplace is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:00 AM.
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Late night fare is available from room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buzz Brew

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas

Quality Inn & Suites Dallas - Cityplace Reviews

Reviews

6.8
Rating 10 - Excellent. 251 out of 1009 reviews" "
Rating 8 - Good. 301 out of 1009 reviews" "
Rating 6 - Okay. 191 out of 1009 reviews" "
Rating 4 - Poor. 129 out of 1009 reviews" "
Rating 2 - Terrible. 137 out of 1009 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Phone in room broken. One lamp did not work. Small refrigerator froze my can of pepsi. Ice machine by office had no ice. Generally, from my experience with this chain, this motel did not live up to expectations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, room comfort
Stay at Quality Inn, Dallas
Pros: room was clean, receptionist was nice and check-in was easy. Cons: ice machine wasn’t working, no elevator and $100 hold on card.
Stayed 1 night in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 3 nights in Aug 2024

6/10 Okay

Kasey

Traveled with partner
Disliked: Amenities
The property was okay for last minute reservation. Most drawers in the room were broken, the sink wouldn’t drain, and the air didn’t work well. I had reserved ahead of time but front desk didn’t seem to see it anywhere and I had to walk them through my confirmation email and room preferences. Breakfast was very sparse
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family trip to the zoo was close proximity from this hotel was easy getting in and out on to main highway the service and cleanes of rooms was superb!
Stayed 2 nights in Jul 2024

8/10 Good

Samuel, Lubbock

Liked: Cleanliness, staff & service
Pretty good
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It wasn't the best
the rooms very unkempt
Stayed 1 night in Jul 2024

6/10 Okay

Samuel, Lubbock

Liked: Staff & service
This quality inn is located near downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eglis, Broomfield

Stayed 1 night in Jul 2024

8/10 Good

André

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Jose

Liked: Staff & service
Disliked: Room comfort
Time to renew
At least in the room we stayed in, it's time to replace the mattress and pillows. They are extremely worn. Sleeping was very uncomfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

CYNTHIA

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

8/10 Good

Girnita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it. The security was out all night and doing his job. He is very nice and respectable. We cannot wait to get back. We also love the waffles for breakfast. Wish they had meat with it.
Stayed 2 nights in Jul 2024

6/10 Okay

Tim

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Jul 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Diego

Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach
They didn't give us the type of room i booked through hotels.com. when we got to the room and realized it, they couldn't change it cause "server was down". Whoever was in the room next to us constantly woke us up, it sounded as if they were literally throwing furniture around at all hours. 2 crickets were in the corner of the room, didn't think much of it. Who cares about crickets. The real problem was the next norning as we were packing and getting ready to leave. I sat down in the computer chair to put on shoes on and a roach ran out in front of me as i bent forward. Had we seen one the night before we would've left immediately but we didn't see one till we were about to CHECK OUT. Will definitely be emptying out all my bags before I take them back inside my house and fumigating my car. Hopefully we didn't bring any little guys home with us.
Stayed 1 night in Jul 2024