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Best Western Plus Rockwall Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Property amenity
Business center
Lobby
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$106
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
996 E I-30, Rockwall, TX, 75087
  • Lake Ray Hubbard
    ‪3 min drive‬
  • The Harbor Rockwall Mall
    ‪3 min drive‬
  • Texas Health Presbyterian Hospital Rockwall
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 359 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Rockwall Inn & Suites

Rockwall hotel with 1 indoor pools, connected to a shopping center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Best Western Plus Rockwall Inn & Suites features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Plus Rockwall Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height bed (24 inches high)
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 164 reviews
Rating 8 - Good. 38 out of 164 reviews
Rating 6 - Okay. 25 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 9 out of 164 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel
Stayed 3 nights in May 2025

8/10 Good

Demario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Brooke

Traveled with family
Liked: Staff & service, amenities
Convenient location. Nice staff. Very hard uncomfortable beds.
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, amenities
The only issue we had was we couldn’t enjoy the pool. I had a 2 year old who loves being in the water but the indoor pool was freezing, even for me. Other than that, the services were great.
Stayed 3 nights in May 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation

We were in town for a graduation, so this hotel was a good in and out place to stay. It was very quiet and parking was good. Breakfast was what I expected, and the area was clean.
Stayed 2 nights in May 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Juan F

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Koquice

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great. Customer service very clean in the hotel rooms no problem at all
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Linda

Stayed 1 night in May 2025

6/10 Okay

Janesa

Traveled with family
Liked: Staff & service
The room was clean just dirty and smelly so my allergies went haywire and the toilet was broken. The one-way makes it a bit inconvenient to get something to eat and the one-way in and out paking lot takes some getting use too. Otherwise, the stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Amber

Stayed 2 nights in May 2025

10/10 Excellent

scott

Stayed 1 night in Apr 2025

8/10 Good

JENNIFER L

Hotel is older and showing its age. But was clean and comfortable, complementary soap/shampoo/lotions were very nice citrusy scented. Staff was polite and efficient. Thanks!
Stayed 1 night in May 2025

10/10 Excellent

Colton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay quite a bit! I do wish the sausage gravy was better, but that's just a personal preference I guess. Get some thicker white gravy for the sausage gravy and Customer as will come just for that. Thanks for the great service!
Stayed 1 night in May 2025

6/10 Okay

Thomas

Stayed 2 nights in May 2025

8/10 Good

Jennie

Stayed 7 nights in May 2025

2/10 Terrible

Samuel

Stayed 1 night in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2025

8/10 Good

Teresa

Traveled with family
Liked: Staff & service, room comfort

Nice property

The parking suits compact vehicles nicely. The pool had just unwent some work such as filling in the hot tub so the water temp. Was chilly. The rooms are fine the bed are very comfy. Could use some updated appliances but that's not a huge issue when you only stay one night.
Stayed 1 night in May 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Amenities
It was one night. Nice and clean. Best Western as always
Stayed 1 night in May 2025

2/10 Terrible

Kelsey

Stayed 1 night in May 2025

2/10 Terrible

Kelsey

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms looked nice on the website but in person I was really disappointed. I booked two rooms both smelled like cigarettes and my soon to be sister in law and brother in law rooms smelled like human feces. The breakfast was cold and the food was old. The pool was very slimy and very outdated. Honestly, I should of booked a room elsewhere for the amount of money I paid.