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Best Western Plus Rockwall Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Fitness facility
Business center
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$101
includes taxes & fees
Jan 3 - Jan 4, 2026

Explore the area

View in a map
996 E I-30, Rockwall, TX, 75087
  • Place, Lake Ray Hubbard
    ‪18 min walk‬
  • Place, The Park at Hickory Ridge
    ‪2 min drive‬
  • Place, NYX Flyboard
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 359 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Double Beds

Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Flat Tv, High Speed Internet Access

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Flat Tv, High Speed Internet Access

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Mobility Accessible Two Double Room with Bathtub Sofabed

  • Sleeps 5

Mobility Accessible King Room with Bathtub and Sofabed

  • Sleeps 3

Junior 1 King Bed And Sofabed Suite With Whirlpool Wifi Microwave Refrigerator Non Smoking ( For One Person )

  • Sleeps 5

2 Double Beds, Non-Smoking, Junior Suite, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

1 King Bed, Non-Smoking, Junior Suite, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Similar properties

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La Quinta Inn & Suites by Wyndham Rockwall
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,002 reviews
La Quinta Inn & Suites by Wyndham Rockwall

About this property

Best Western Plus Rockwall Inn & Suites

Rockwall hotel with 1 indoor pools, connected to a shopping center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Best Western Plus Rockwall Inn & Suites features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Plus Rockwall Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height bed (24 inches high)
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 248 reviews
Rating 8 - Good. 51 out of 248 reviews
Rating 6 - Okay. 32 out of 248 reviews
Rating 4 - Poor. 8 out of 248 reviews
Rating 2 - Terrible. 12 out of 248 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good. Room AC too noisy; needs maintenance. Sink faucet leaks when in use.
Stayed 1 night in Sep 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Freeway
Stayed 1 night in Sep 2025

10/10 Excellent

Blake

Stayed 2 nights in Sep 2025

8/10 Good

HOLLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kevin is always great at the night check in desk- rooms are clean and smell good!
Stayed 1 night in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had i great time with my family, The rooms were very clean and cozy. And my kids loved the waffels. We will for sure stay again whenever we are in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF! You should be proud. My family and I thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice and the staff there was very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

6/10 Okay

JEANNE

Traveled with partner
Liked: Staff & service, property conditions & facilities
Fridge did not work. They swopped it out on third day. Keurig only worked if you kept pushing it down with your hand while it was brewing. When we arrived there was a dried-up cockroach in the tub…obviously been there for a while. If you walk around the room on the carpet bare feet, your feet get pitch black. Staff was very friendly and helpful.
Stayed 5 nights in Sep 2025

2/10 Terrible

Jerry

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
As you first walk into the room, the room smells so musky your eyes burn. Then we looked in the tub, and there was hair all in the tub the air conditioner didn’t work. The microwave was filthy. I would never recommend best Western to anyone. I have been all over and they have stayed at many hotels here the past few months. This is the first best Western and it will be the last best Western. If I were y’all, I will always check into quality Inn or anything by Wyndham Before I ever use best Western.
Microwave dirty.
It had looked like something had been spilled on the wall and never cleaned up.
Stayed 2 nights in Sep 2025

2/10 Terrible

Jesse

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room smelled like cigarettes the hallways smelled like mamajuana smoke.
Stayed 10 nights in Sep 2025

10/10 Excellent

Jonavon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and clean rooms along with friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would recommend to anyone visiting the Rockwall area in Texas. Great staff and services.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 2 nights in Sep 2025

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't start here if you want to SLEEP!

25 yards from my room to the interstate service rd. Bring ear plugs if you plan on staying. I won't ever again.
Another car racing by at 25 yards. Night and day, 24 hrs, hot rods, 18 wheelers, cars racing.
Side window right next to the bed. Cars, trucks, bikes racing to merge into I-30. Bring ear plugs.
Intestate 30 is about 75 yards away from our room, the service road only 25 yards. Non stop traffic, not to mention the train about half a mile. But the trucks and hot rods were the problem.
Stayed 1 night in Sep 2025

4/10 Poor

Aldo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and did not feel safe. The alarm went off in the middle of the night and we had to stay out of the hotel for over 2 hours in the rain. I know no one has control over this but the hotel building/property needs more cleanliness and lots of upgardes. Even the non-smoking areas smell like heavy smoke. Do not recommend this poroperty at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Irma

Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very competent and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager and his staff are very kind and willing to help you with everything that you may need. My family and I thank them for a wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area. The hotel was quiet and the beds were very comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Murray David

Stayed 2 nights in Aug 2025