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Best Western Plus Rockwall Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Rockwall Inn & Suites

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Fitness facility
Business center
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
$110
includes taxes & fees
Nov 18 - Nov 19

Explore the area

View in a map
996 E I-30, Rockwall, TX, 75087
  • Place, Lake Ray Hubbard
    ‪3 min drive‬
  • Place, The Harbor Rockwall Mall
    ‪3 min drive‬
  • Place, Texas Health Presbyterian Hospital Rockwall
    ‪4 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 359 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 348 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

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  • Pool
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  • Breakfast included
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4.4 out of 5, Excellent, 1,001 reviews
La Quinta Inn & Suites by Wyndham Rockwall

About this property

Best Western Plus Rockwall Inn & Suites

Rockwall hotel with 1 indoor pools, connected to a shopping center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Rockwall Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Best Western Plus Rockwall Inn & Suites features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Best Western Plus Rockwall Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,324 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height bed (24 inches high)
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Best Western Plus Rockwall
Best Western Plus Rockwall Inn
Best Western Rockwall
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Inn Suites
Holiday Inn Rockwall
Best Plus Rockwall & Suites
Best Western Plus Rockwall Inn & Suites Hotel
Best Western Plus Rockwall Inn & Suites Rockwall
Best Western Plus Rockwall Inn & Suites Hotel Rockwall

Best Western Plus Rockwall Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 227 reviews
Rating 8 - Good. 47 out of 227 reviews
Rating 6 - Okay. 31 out of 227 reviews
Rating 4 - Poor. 7 out of 227 reviews
Rating 2 - Terrible. 12 out of 227 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HOLLIE

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Flores

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I open the sofabed to sleep the bed inside the sofa was old and very dirty 😭
Stayed 1 night in Aug 2025

10/10 Excellent

VALERIE, Corvallis

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2025

8/10 Good

Louella

Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
Staff was unique. Male night time front desk staff was the best. We checked in late and he accommodated us supremely. He was so nice. Breakfast in the morning was great! Everything was good. Nothing negative.
Stayed 2 nights in Aug 2025

10/10 Excellent

KRISTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Nice clean hotel- staff was super friendly and helpful. The breakfast bar was good Just wish the parking lot was bigger esp when others have trailers- it's harder to park and there's no overflow lot.
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service

Eh

Difficult to get in and out of, though not their fault because the road is under construction but it was still frustrating. . Our air conditioner would only work if you turned it down to the lowest setting and even then it never got really cool. Basically zero options to watch tv, the good thing was we were able to connect to Netflix. Our bathroom light wouldn't go off all the way no matter which was we flipped the switch, even tried others thinking maybe it was connected to one of them. If you have to stay it's manageable but i would not stay again if other options are available.
Stayed 1 night in Aug 2025

10/10 Excellent

Caycie

Traveled with family
Liked: Cleanliness, staff & service
The queen size beds were actually full size.
Stayed 1 night in Aug 2025

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Many stores and restaurants nearly the hotel. Beds are comfortable and the room smelled clean. Hotel's rates are reasonable.
Stayed 2 nights in Jul 2025

6/10 Okay

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was not clean, specifically the tub & shower.
Stayed 1 night in Jul 2025

8/10 Good

Burt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

america

Traveled with family and small children
Stay was ok. Last night there was a bunch of kids roaming the halls and making a bunch of noise and slamming door would not let us sleep. Told front desk staff and the addressed issue but kids continued we just decided to leave and check out early.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hilsen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

2/10 Terrible

Zachary

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very dissatisfied with this hotel. The air conditioner did not work in our room, and it was very dirty, outdated and ran down.
Stayed 1 night in Jul 2025

2/10 Terrible

Lucia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room door did not lock, room was very dirty, cockroaches in the room - all together not up to standards
Stayed 4 nights in Jul 2025

6/10 Okay

Chrismar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hotel and service were nice. The only issue were the tub wasnt clean enough plus they long strings of hair in and around the tub area
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Traveled with family
Liked: Cleanliness, amenities
Friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Everything was good, When I was brushing my teeth, a bug, looked like a roach, came from around the sink. That was the only thing that made me not give a rating of excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute we walked in the door, we knew we'd made the right choice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanette

Stayed 2 nights in Jul 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a distinct odor as soon as you entered the hallway to the rooms. The refrigerator did not work. There were roaches. They did not replace the used towels after the first night (day cleaning). Overall a 2 star hotel at best, would not stay here again.
Stayed 2 nights in Jul 2025