Sonesta Simply Suites Dallas Galleria

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Simply Suites Dallas Galleria

Exterior
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Pet friendly
  • Kitchen
  • Air conditioning

Explore the area

Map
13939 Noel Rd, Dallas, TX, 75240
  • Galleria Dallas
    15 min walk
  • Valley View Center
    18 min walk
  • Celestial Park
    20 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    21 min drive

Room options

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 284.7 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Dallas Galleria

Hotel in Far North Dallas
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Sonesta Simply Suites Dallas Galleria offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta Simply Suites Dallas Galleria is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Dallas-By Galleria
Candlewood Suites Dallas-By Galleria
Candlewood Suites Dallas-By Galleria Aparthotel
Candlewood Suites Galleria Aparthotel
Candlewood Suites Galleria
Candlewood Dallas
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Dallas Candlewood Suites
Candlewood Suites Dallas By The Galleria
Candlewood Suites Dallas By The Galleria
Sonesta Simply Suites Dallas Galleria Hotel
Sonesta Simply Suites Dallas Galleria Dallas
Sonesta Simply Suites Dallas Galleria Hotel Dallas

Sonesta Simply Suites Dallas Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 632 reviews" "
Rating 8 - Good. 163 out of 632 reviews" "
Rating 6 - Okay. 90 out of 632 reviews" "
Rating 4 - Poor. 54 out of 632 reviews" "
Rating 2 - Terrible. 94 out of 632 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
There was holes in the wall and crickets everywhere.
Stayed 9 nights in Sep 2024

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
There was holes in the wall and crickets everywhere.
Stayed 5 nights in Oct 2024

2/10 Terrible

Arturo, Elmhurst

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like Cigarettes. Cockroaches everywhere. Smelly sheets and towels.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathan

Business traveler
Liked: Staff & service, room comfort
Needs some maintenance
Overall the room was good. They did however put me in a handicap room and booked a regular room. The room door has paint peeling off. The bathroom door had paint peeling off and the door was swollen. You could not close the door.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
The staff were excellent and very helpful. The listing on hotels.com shows breakfast as included and it was not available there. The inside of the facility had a few dead crickets but that seems to be a location issue since the outside walkways were covered in them. The primary reason I chose another Sonesta hotel was the lack of stable internet connection since I work remotely. I didn’t appreciate that the smoking area was right by the door. Overall it was an ok stay for a last minute booking.
Stayed 2 nights in Sep 2024

8/10 Good

Bree'Anna

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nita, Plano

Traveled with family
Liked: Staff & service
To much traffic hanging around outside drinking.
Stayed 4 nights in Sep 2024

2/10 Terrible

Adetayo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Harold

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Many bugs
Stayed 5 nights in Sep 2024

6/10 Okay

MARLENA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Shastee

Traveled with family
Disliked: Staff & service, property conditions & facilities
Weekend Trip
The hotel does not look like the pictures posted. Apparently the photos are from when the hotel first opened.The lady at the front desk was not the friendliest. Our customer service experience with her was terrible. Our reservation was for 3 people and when we asked for a pillow to accommodate the bedding for the 3rd person we were told they were completely out. Like, what hotel doesn't have pillows available? Our room had a smell the entire time we stayed and we didn't feel the safest in the location where we stayed.
Stayed 2 nights in Sep 2024

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luck

Stayed 3 nights in Sep 2024

10/10 Excellent

OGHENEOVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

4/10 Poor

Logan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Crickets everywhere
Stayed 1 night in Sep 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff accomidated my stay to suit my needs- they were awesome Clean, Quiet, healthy enviroment
Stayed 2 nights in Sep 2024

8/10 Good

Deborah

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Marla

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t very clean, there were clothing tags in the ground, it smelled like smoked, and at the end of the hallway there was a trash bin overflowing with trash, it was even in the ground.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaimani

Stayed 1 night in Jul 2024

8/10 Good

Tia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location Liked the fridges and stove etc
Stayed 2 nights in Sep 2024

2/10 Terrible

Priya

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible experience. Roaches and crickets on the bed, torn curtains, no dustbins, the room service comes knocking early morning before your check out time, the fridges are old, the microwave didnt work. Absolutely horrible experience in every sense
Stayed 1 night in Sep 2024

6/10 Okay

Clayton

Liked: Staff & service
Poor water pressure, crappy elevator, good workers
The elevator is garbage, the water pressure in the shower was garbage, but the employee hospitality was top notch.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vehicle was stolen
Stayed 2 nights in Sep 2024

10/10 Excellent

Madelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024