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Sonesta Simply Suites Plano Frisco

2.0 star property

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Photo gallery for Sonesta Simply Suites Plano Frisco

Lobby
Full-size fridge, microwave, stovetop, coffee/tea maker
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
BBQ/picnic area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
4701 Legacy Dr, Plano, TX, 75024
  • The Shops at Legacy
    ‪3 min drive‬
  • Stonebriar Centre Mall
    ‪3 min drive‬
  • Ford Center
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

Full-size fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Full-size fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Plano Frisco

Plano hotel close to The Shops at Legacy
A 24-hour fitness center, a snack bar/deli, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a convenience store. Weekly housekeeping is available.
Sonesta Simply Suites Plano Frisco offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Sonesta Simply Suites Plano Frisco has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Plano
Candlewood Suites Dallas Aparthotel
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Sonesta Simply Suites Plano Frisco Plano
Sonesta Simply Suites Plano Frisco Hotel Plano

Sonesta Simply Suites Plano Frisco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 316 out of 672 reviews
Rating 8 - Good. 182 out of 672 reviews
Rating 6 - Okay. 75 out of 672 reviews
Rating 4 - Poor. 51 out of 672 reviews
Rating 2 - Terrible. 48 out of 672 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Marcela

Stayed 2 nights in Feb 2025

10/10 Excellent

Hector Alonso

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing was good. Room was clean and spacious. Location was ideal since I was operating within Plano, Frisco, Denton and Aubrey. Was on the 3rd floor and elevator broke down but was quickly repaired by the time I got back
Stayed 2 nights in Feb 2025

8/10 Good

Jason

All night gym. Kitchen. Inexpensive. 3out of3!
Stayed 1 night in Jan 2025

8/10 Good

Hailey

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

A bit more....

The room fairly okay. The carpets were dirty and dusty. We sneezed the entire time we were there.
Stayed 2 nights in Feb 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, property conditions & facilities
It was average and fair for the price. However, to charge for parking is excessive.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mitsuaki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

William

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sadly disappointed

This property is in a serious need of an upgrade. There is rust and peeling on the fixtures in the bathroom, as well as ants. I have stayed at several Sonestas over years including previously staying at this several times, at this is the worst experience I have ever had with them. When I expressed my concerns with one of the staff members they act like they did not want to be bothered. I will not say never but will be hard pressed to stay at this location again.
Bathroom light fixture 1
Bathroom light fixture 2
Bathroom light fixture 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rahul

Overlap, great property and clean. The bathroom didn’t have hot water and some of the microfiber cloths were dirty.
Stayed 4 nights in Jan 2025

4/10 Poor

Grace, Mansfield

Liked: Staff & service
Not well kept.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jan 2025

8/10 Good

Jeanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was super easy and the employee was super pleasant and helpful. The room was nicely arranged and accommodations were nice also, but the appliances were not as clean as could be nor was the bathtub.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

I door think you should be charged $100 deposit when the room was only going to be used for a few hours due to a domestic disburance situation and trying to find a safe place to stay until you can get help.
Stayed 1 night in Jan 2025

8/10 Good

cheska

Business traveler
Liked: Cleanliness, staff & service, amenities
Great stay, staff were very friendly and helpful. Really close to a lot of restaurants and my work. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service
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Stayed 4 nights in Dec 2024

6/10 Okay

Michael A

Stayed 4 nights in Dec 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly. The room fit are needs so well. Having a full size frig and kitchen was a nice change from normal hotels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cheryl

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Average as far as price. Was not expecting the parking fee and pet fee, but we did it.
Stayed 2 nights in Dec 2024