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Candlewood Suites Plano North by IHG

2.5 star property

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Photo gallery for Candlewood Suites Plano North by IHG

Property amenity
Exterior
Exterior
1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk
$73
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3340 Premier Dr, Plano, TX, 75023
  • The Main Event
    ‪13 min walk‬
  • Plano Convention Center
    ‪3 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • 602 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 335 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 451 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 387 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Plano North by IHG

Plano hotel with free self parking
This hotel features a 24-hour fitness center, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Plano North by IHG offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Plano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Plano North by IHG has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 36-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Plano North
Candlewood Suites Plano North
Candlewood Suites Plano By Ihg
Candlewood Suites Plano North by IHG Hotel
Candlewood Suites Plano North by IHG Plano
Candlewood Suites Plano North an IHG Hotel
Candlewood Suites Plano North by IHG Hotel Plano

Candlewood Suites Plano North by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 99 out of 196 reviews
Rating 8 - Good. 43 out of 196 reviews
Rating 6 - Okay. 17 out of 196 reviews
Rating 4 - Poor. 18 out of 196 reviews
Rating 2 - Terrible. 19 out of 196 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room right next to front desk, weird to be able to see front desk from peephole in door. Room large but appeared to be missing some furniture. Nicely updated kitchen area and bathrooms. Would stay again in a room further from front desk!
Stayed 1 night in Jun 2025

10/10 Excellent

Derrick

Traveled with partner
Liked: Amenities
The young lady at the front desk was so nice started our weekend off right
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing and awesome hospitality was on point
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

Suboptimal

Check in was satisfactory. If I had not arrived at the property very late, I would have requested another room. Room smelled of cat urine, the bathroom floor was quite dirty and the air conditioner was very loud.
Stayed 1 night in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely way more than I expected!!! Beautiful and super clean, staff very friendly! Amazing!!
Stayed 1 night in May 2025

4/10 Poor

Eric

Stayed 2 nights in May 2025

10/10 Excellent

Jestin

Stayed 1 night in Mar 2025

10/10 Excellent

Hisayoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Convenient
Stayed 28 nights in Feb 2025

4/10 Poor

alexa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
MICROWAVE OVEN NOT WORK THEY BROUGHT EXTRA SMALL MICROWAVE TOOK UP SPACE, NEVER GOT HOUSEKEEPING RAN OUT OF TOILET TISSUE!! We got a complaint to quiet down when it was just me and my two kids AND WE WERE NOT LOUD!!! Cars without tags in handicap spaces made it very difficult to me WHO DOES NEED A SPACE AND HAVE MY TAG! And i had to cancel my card because they are charging over $500 for 2 towels that i stained with hair dye. After they already took the $100 deposit plus the 5 day stay!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shameasha

Disliked: Cleanliness, property conditions & facilities, room comfort

Work in progress.

Things could have been better, with the cleanliness. And the smell throughout the hotel, there was trash in the hotel hall way from one of the patrons rooms,as well as unsupervised children.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love IHG!

I always enjoy staying at IHG properties because every time the service is great, the equality of the rooms is top-notch, and the amenities are great as well. Now other people may have different opinions, but it was fine for me.
Stayed 7 nights in Feb 2025

10/10 Excellent

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet! :)
Stayed 1 night in Feb 2025

10/10 Excellent

MERCY

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

Frederick

Stayed 1 night in Feb 2025

2/10 Terrible

Eunice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ainsley

Stayed 2 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025