Canopy by Hilton Dallas Uptown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton Dallas Uptown

Restaurant
Exterior
View from room
Reception
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

Map
2950 Cityplace West Blvd, Dallas, TX, 75204
  • McKinney Avenue
    12 min walk
  • Baylor Medical Center at Dallas
    4 min drive
  • American Airlines Center
    4 min drive
  • Dallas, TX (DAL-Love Field)
    18 min drive

Room options

Room, 1 King Bed, Accessible, Terrace (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Travis)

  • 830 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 370 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Terrace

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Terrace

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Cole)

  • 830 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Canopy by Hilton Dallas Uptown

4-star hotel in Oak Lawn
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Canopy by Hilton Dallas Uptown offers 150 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Canopy by Hilton Dallas Uptown features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

Canopy by Hilton Dallas Uptown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Free Ride - Onsite café.
Upside - Onsite rooftop bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Free Ride
  • Upside

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 for adults, and USD 10.00 to 15.00 for children
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy Hilton Dallas Uptown Hotel
Canopy Hilton Dallas Uptown
Canopy by Hilton Dallas Uptown Hotel
Canopy by Hilton Dallas Uptown Dallas
Canopy by Hilton Dallas Uptown Hotel Dallas

Canopy by Hilton Dallas Uptown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 562 out of 742 reviews" "
Rating 8 - Good. 107 out of 742 reviews" "
Rating 6 - Okay. 34 out of 742 reviews" "
Rating 4 - Poor. 14 out of 742 reviews" "
Rating 2 - Terrible. 25 out of 742 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beautiful hotel - so chic!!
Stayed 1 night in Aug 2024

10/10 Excellent

Raun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel and close to everything.
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Staff & service, amenities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay and overall great experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad Service
The front desk check in went smooth and was lovely. I went to the bar to order food and the girl ignored me for a bit before taking my order. Then I went up to my room, walked in, and it was so hot and stuffy. Room temperature was 76 despite turned to 70. I couldn’t open the blinds of the corner city view room I paid for because it was just way too hot. I received a check-in text message asking how it was going and I responded about my room temp. This was around 7:30PM. No one messaged me until 11:30PM. At breakfast I had asked for a glass with ice to drink a cranberry juice and she goes “just put a straw in that and drink it”. Just truly awful service all around.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

tyra

Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canopy Hotel
The hotel is new and modern. Some of the staff were rude and the bar upstairs was closed until 5 pm but still worth staying here. It’s in a great area and walking distance to restaurants and bars. There is no pool but so many other things to do, didn’t miss it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rondale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Julia

Stayed 1 night in Jul 2024

2/10 Terrible

Kathryn, San Diego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk never answers the phone. Ever. Zero customer service. Understaffed or uninterested in helping guests. Rude. Better off staying in an Airbnb. People were unable to call our room directly due to staff not answering phone. Towels were filthy; had pubic hairs on them. Will not be back. Could not even get a request in for new towels via phone. Had to walk down. And then had to wait while person talked on phone. Canopy needs to hire more employees and fix customer service issue.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll be back.
Everything was great. Special shout out to Stacy the Valet. He was so much fun to interact with. Professional, kind and positive.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!! I liked everything about this place, I will highly recommend to my friends and family
Stayed 1 night in Jul 2024

10/10 Excellent

Demaceo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and conveniently located. Would stay again
Stayed 3 nights in Jul 2024

6/10 Okay

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024